[JENKINS-62585] javax.mail.AuthenticationFailedException: 535 5.7.3 Authentication unsuccessful #588
Description
Java Version - openjdk version "1.8.0_252"
OpenJDK Runtime Environment (build 1.8.0_252-8u252-b09-1~16.04-b09)
OpenJDK 64-Bit Server VM (build 25.252-b09, mixed mode)
Mailer Plugin Version: V 1.32
Jenkins Version: 2.222.4
OS: Ubuntu
// code placeholder Failed to send out e-mailjavax.mail.AuthenticationFailedException: 535 5.7.3 Authentication unsuccessful [DB6PR0301CA0028.eurprd03.prod.outlook.com] at com.sun.mail.smtp.SMTPTransport$Authenticator.authenticate(SMTPTransport.java:809) at com.sun.mail.smtp.SMTPTransport.authenticate(SMTPTransport.java:752) at com.sun.mail.smtp.SMTPTransport.protocolConnect(SMTPTransport.java:669) at javax.mail.Service.connect(Service.java:317) at javax.mail.Service.connect(Service.java:176) at javax.mail.Service.connect(Service.java:125) at javax.mail.Transport.send0(Transport.java:194) at javax.mail.Transport.send(Transport.java:124) at hudson.tasks.Mailer$DescriptorImpl.doSendTestMail(Mailer.java:713) at java.lang.invoke.MethodHandle.invokeWithArguments(MethodHandle.java:627) at org.kohsuke.stapler.Function$MethodFunction.invoke(Function.java:396) at org.kohsuke.stapler.Function$InstanceFunction.invoke(Function.java:408) at org.kohsuke.stapler.interceptor.RequirePOST$Processor.invoke(RequirePOST.java:77) at org.kohsuke.stapler.PreInvokeInterceptedFunction.invoke(PreInvokeInterceptedFunction.java:26) at org.kohsuke.stapler.Function.bindAndInvoke(Function.java:212) at org.kohsuke.stapler.Function.bindAndInvokeAndServeResponse(Function.java:145) at org.kohsuke.stapler.MetaClass$11.doDispatch(MetaClass.java:535) at org.kohsuke.stapler.NameBasedDispatcher.dispatch(NameBasedDispatcher.java:58) at org.kohsuke.stapler.Stapler.tryInvoke(Stapler.java:747) at org.kohsuke.stapler.Stapler.invoke(Stapler.java:878) at org.kohsuke.stapler.MetaClass$4.doDispatch(MetaClass.java:280) at org.kohsuke.stapler.NameBasedDispatcher.dispatch(NameBasedDispatcher.java:58) at org.kohsuke.stapler.Stapler.tryInvoke(Stapler.java:747) at org.kohsuke.stapler.Stapler.invoke(Stapler.java:878) at org.kohsuke.stapler.Stapler.invoke(Stapler.java:676) at org.kohsuke.stapler.Stapler.service(Stapler.java:238) at javax.servlet.http.HttpServlet.service(HttpServlet.java:790) at org.eclipse.jetty.servlet.ServletHolder.handle(ServletHolder.java:755) at org.eclipse.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1617) at hudson.util.PluginServletFilter$1.doFilter(PluginServletFilter.java:154) at org.jenkinsci.plugins.ssegateway.Endpoint$SSEListenChannelFilter.doFilter(Endpoint.java:248) at hudson.util.PluginServletFilter$1.doFilter(PluginServletFilter.java:151) at jenkins.security.ResourceDomainFilter.doFilter(ResourceDomainFilter.java:76) at hudson.util.PluginServletFilter$1.doFilter(PluginServletFilter.java:151) at io.jenkins.blueocean.ResourceCacheControl.doFilter(ResourceCacheControl.java:134) at hudson.util.PluginServletFilter$1.doFilter(PluginServletFilter.java:151) at io.jenkins.blueocean.auth.jwt.impl.JwtAuthenticationFilter.doFilter(JwtAuthenticationFilter.java:61) at hudson.util.PluginServletFilter$1.doFilter(PluginServletFilter.java:151) at jenkins.telemetry.impl.UserLanguages$AcceptLanguageFilter.doFilter(UserLanguages.java:128) at hudson.util.PluginServletFilter$1.doFilter(PluginServletFilter.java:151) at hudson.util.PluginServletFilter.doFilter(PluginServletFilter.java:157) at org.eclipse.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1604) at hudson.security.csrf.CrumbFilter.doFilter(CrumbFilter.java:153) at org.eclipse.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1604) at hudson.security.ChainedServletFilter$1.doFilter(ChainedServletFilter.java:84) at hudson.security.UnwrapSecurityExceptionFilter.doFilter(UnwrapSecurityExceptionFilter.java:51) at hudson.security.ChainedServletFilter$1.doFilter(ChainedServletFilter.java:87) at jenkins.security.ExceptionTranslationFilter.doFilter(ExceptionTranslationFilter.java:118) at hudson.security.ChainedServletFilter$1.doFilter(ChainedServletFilter.java:87) at org.acegisecurity.providers.anonymous.AnonymousProcessingFilter.doFilter(AnonymousProcessingFilter.java:125) at hudson.security.ChainedServletFilter$1.doFilter(ChainedServletFilter.java:87) at org.acegisecurity.ui.rememberme.RememberMeProcessingFilter.doFilter(RememberMeProcessingFilter.java:142) at hudson.security.ChainedServletFilter$1.doFilter(ChainedServletFilter.java:87) at org.acegisecurity.ui.AbstractProcessingFilter.doFilter(AbstractProcessingFilter.java:271) at hudson.security.ChainedServletFilter$1.doFilter(ChainedServletFilter.java:87) at jenkins.security.BasicHeaderProcessor.doFilter(BasicHeaderProcessor.java:93) at hudson.security.ChainedServletFilter$1.doFilter(ChainedServletFilter.java:87) at org.acegisecurity.context.HttpSessionContextIntegrationFilter.doFilter(HttpSessionContextIntegrationFilter.java:249) at hudson.security.HttpSessionContextIntegrationFilter2.doFilter(HttpSessionContextIntegrationFilter2.java:67) at hudson.security.ChainedServletFilter$1.doFilter(ChainedServletFilter.java:87) at hudson.security.ChainedServletFilter.doFilter(ChainedServletFilter.java:90) at hudson.security.HudsonFilter.doFilter(HudsonFilter.java:171) at org.eclipse.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1604) at org.kohsuke.stapler.compression.CompressionFilter.doFilter(CompressionFilter.java:49) at org.eclipse.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1604) at hudson.util.CharacterEncodingFilter.doFilter(CharacterEncodingFilter.java:82) at org.eclipse.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1604) at org.kohsuke.stapler.DiagnosticThreadNameFilter.doFilter(DiagnosticThreadNameFilter.java:30) at org.eclipse.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1604) at jenkins.security.SuspiciousRequestFilter.doFilter(SuspiciousRequestFilter.java:36) at org.eclipse.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1604) at org.eclipse.jetty.servlet.ServletHandler.doHandle(ServletHandler.java:545) at org.eclipse.jetty.server.handler.ScopedHandler.handle(ScopedHandler.java:143) at org.eclipse.jetty.security.SecurityHandler.handle(SecurityHandler.java:566) at org.eclipse.jetty.server.handler.HandlerWrapper.handle(HandlerWrapper.java:127) at org.eclipse.jetty.server.handler.ScopedHandler.nextHandle(ScopedHandler.java:235) at org.eclipse.jetty.server.session.SessionHandler.doHandle(SessionHandler.java:1610) at org.eclipse.jetty.server.handler.ScopedHandler.nextHandle(ScopedHandler.java:233) at org.eclipse.jetty.server.handler.ContextHandler.doHandle(ContextHandler.java:1300) at org.eclipse.jetty.server.handler.ScopedHandler.nextScope(ScopedHandler.java:188) at org.eclipse.jetty.servlet.ServletHandler.doScope(ServletHandler.java:485) at org.eclipse.jetty.server.session.SessionHandler.doScope(SessionHandler.java:1580) at org.eclipse.jetty.server.handler.ScopedHandler.nextScope(ScopedHandler.java:186) at org.eclipse.jetty.server.handler.ContextHandler.doScope(ContextHandler.java:1215) at org.eclipse.jetty.server.handler.ScopedHandler.handle(ScopedHandler.java:141) at org.eclipse.jetty.server.handler.HandlerWrapper.handle(HandlerWrapper.java:127) at org.eclipse.jetty.server.Server.handle(Server.java:500) at org.eclipse.jetty.server.HttpChannel.lambda$handle$1(HttpChannel.java:383) at org.eclipse.jetty.server.HttpChannel.dispatch(HttpChannel.java:547) at org.eclipse.jetty.server.HttpChannel.handle(HttpChannel.java:375) at org.eclipse.jetty.server.HttpConnection.onFillable(HttpConnection.java:273) at org.eclipse.jetty.io.AbstractConnection$ReadCallback.succeeded(AbstractConnection.java:311) at org.eclipse.jetty.io.FillInterest.fillable(FillInterest.java:103) at org.eclipse.jetty.io.ChannelEndPoint$2.run(ChannelEndPoint.java:117) at org.eclipse.jetty.util.thread.strategy.EatWhatYouKill.runTask(EatWhatYouKill.java:336) at org.eclipse.jetty.util.thread.strategy.EatWhatYouKill.doProduce(EatWhatYouKill.java:313) at org.eclipse.jetty.util.thread.strategy.EatWhatYouKill.tryProduce(EatWhatYouKill.java:171) at org.eclipse.jetty.util.thread.strategy.EatWhatYouKill.run(EatWhatYouKill.java:129) at org.eclipse.jetty.util.thread.ReservedThreadExecutor$ReservedThread.run(ReservedThreadExecutor.java:375) at org.eclipse.jetty.util.thread.QueuedThreadPool.runJob(QueuedThreadPool.java:806) at org.eclipse.jetty.util.thread.QueuedThreadPool$Runner.run(QueuedThreadPool.java:938) at java.lang.Thread.run(Thread.java:748)
I tried adding below the line in
/etc/default/jenkins
# Allow graphs etc. to work even when an X server is present
JAVA_ARGS="-Djava.awt.headless=true -Dmail.smtp.starttls.enable=true -Dmail.smtp.ssl.protocols=TLSv1.2"
Originally reported by 
nik0811, imported from: javax.mail.AuthenticationFailedException: 535 5.7.3 Authentication unsuccessful
- assignee:
alecharp
- status: Open
- priority: Critical
- component(s): mailer-plugin
- label(s): mailer
- resolution: Unresolved
- votes: 0
- watchers: 2
- imported: 20251211-223321
Raw content of original issue
Java Version - openjdk version "1.8.0_252" OpenJDK Runtime Environment (build 1.8.0_252-8u252-b09-1~16.04-b09) OpenJDK 64-Bit Server VM (build 25.252-b09, mixed mode)
Mailer Plugin Version: V 1.32 Jenkins Version: 2.222.4 OS: Ubuntu
// code placeholder Failed to send out e-mailjavax.mail.AuthenticationFailedException: 535 5.7.3 Authentication unsuccessful [DB6PR0301CA0028.eurprd03.prod.outlook.com] at com.sun.mail.smtp.SMTPTransport$Authenticator.authenticate(SMTPTransport.java:809) at com.sun.mail.smtp.SMTPTransport.authenticate(SMTPTransport.java:752) at com.sun.mail.smtp.SMTPTransport.protocolConnect(SMTPTransport.java:669) at javax.mail.Service.connect(Service.java:317) at javax.mail.Service.connect(Service.java:176) at javax.mail.Service.connect(Service.java:125) at javax.mail.Transport.send0(Transport.java:194) at javax.mail.Transport.send(Transport.java:124) at hudson.tasks.Mailer$DescriptorImpl.doSendTestMail(Mailer.java:713) at java.lang.invoke.MethodHandle.invokeWithArguments(MethodHandle.java:627) at org.kohsuke.stapler.Function$MethodFunction.invoke(Function.java:396) at org.kohsuke.stapler.Function$InstanceFunction.invoke(Function.java:408) at org.kohsuke.stapler.interceptor.RequirePOST$Processor.invoke(RequirePOST.java:77) at org.kohsuke.stapler.PreInvokeInterceptedFunction.invoke(PreInvokeInterceptedFunction.java:26) at org.kohsuke.stapler.Function.bindAndInvoke(Function.java:212) at org.kohsuke.stapler.Function.bindAndInvokeAndServeResponse(Function.java:145) at org.kohsuke.stapler.MetaClass$11.doDispatch(MetaClass.java:535) at org.kohsuke.stapler.NameBasedDispatcher.dispatch(NameBasedDispatcher.java:58) at org.kohsuke.stapler.Stapler.tryInvoke(Stapler.java:747) at org.kohsuke.stapler.Stapler.invoke(Stapler.java:878) at org.kohsuke.stapler.MetaClass$4.doDispatch(MetaClass.java:280) at org.kohsuke.stapler.NameBasedDispatcher.dispatch(NameBasedDispatcher.java:58) at org.kohsuke.stapler.Stapler.tryInvoke(Stapler.java:747) at org.kohsuke.stapler.Stapler.invoke(Stapler.java:878) at org.kohsuke.stapler.Stapler.invoke(Stapler.java:676) at org.kohsuke.stapler.Stapler.service(Stapler.java:238) at javax.servlet.http.HttpServlet.service(HttpServlet.java:790) at org.eclipse.jetty.servlet.ServletHolder.handle(ServletHolder.java:755) at org.eclipse.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1617) at hudson.util.PluginServletFilter$1.doFilter(PluginServletFilter.java:154) at org.jenkinsci.plugins.ssegateway.Endpoint$SSEListenChannelFilter.doFilter(Endpoint.java:248) at hudson.util.PluginServletFilter$1.doFilter(PluginServletFilter.java:151) at jenkins.security.ResourceDomainFilter.doFilter(ResourceDomainFilter.java:76) at hudson.util.PluginServletFilter$1.doFilter(PluginServletFilter.java:151) at io.jenkins.blueocean.ResourceCacheControl.doFilter(ResourceCacheControl.java:134) at hudson.util.PluginServletFilter$1.doFilter(PluginServletFilter.java:151) at io.jenkins.blueocean.auth.jwt.impl.JwtAuthenticationFilter.doFilter(JwtAuthenticationFilter.java:61) at hudson.util.PluginServletFilter$1.doFilter(PluginServletFilter.java:151) at jenkins.telemetry.impl.UserLanguages$AcceptLanguageFilter.doFilter(UserLanguages.java:128) at hudson.util.PluginServletFilter$1.doFilter(PluginServletFilter.java:151) at hudson.util.PluginServletFilter.doFilter(PluginServletFilter.java:157) at org.eclipse.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1604) at hudson.security.csrf.CrumbFilter.doFilter(CrumbFilter.java:153) at org.eclipse.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1604) at hudson.security.ChainedServletFilter$1.doFilter(ChainedServletFilter.java:84) at hudson.security.UnwrapSecurityExceptionFilter.doFilter(UnwrapSecurityExceptionFilter.java:51) at hudson.security.ChainedServletFilter$1.doFilter(ChainedServletFilter.java:87) at jenkins.security.ExceptionTranslationFilter.doFilter(ExceptionTranslationFilter.java:118) at hudson.security.ChainedServletFilter$1.doFilter(ChainedServletFilter.java:87) at org.acegisecurity.providers.anonymous.AnonymousProcessingFilter.doFilter(AnonymousProcessingFilter.java:125) at hudson.security.ChainedServletFilter$1.doFilter(ChainedServletFilter.java:87) at org.acegisecurity.ui.rememberme.RememberMeProcessingFilter.doFilter(RememberMeProcessingFilter.java:142) at hudson.security.ChainedServletFilter$1.doFilter(ChainedServletFilter.java:87) at org.acegisecurity.ui.AbstractProcessingFilter.doFilter(AbstractProcessingFilter.java:271) at hudson.security.ChainedServletFilter$1.doFilter(ChainedServletFilter.java:87) at jenkins.security.BasicHeaderProcessor.doFilter(BasicHeaderProcessor.java:93) at hudson.security.ChainedServletFilter$1.doFilter(ChainedServletFilter.java:87) at org.acegisecurity.context.HttpSessionContextIntegrationFilter.doFilter(HttpSessionContextIntegrationFilter.java:249) at hudson.security.HttpSessionContextIntegrationFilter2.doFilter(HttpSessionContextIntegrationFilter2.java:67) at hudson.security.ChainedServletFilter$1.doFilter(ChainedServletFilter.java:87) at hudson.security.ChainedServletFilter.doFilter(ChainedServletFilter.java:90) at hudson.security.HudsonFilter.doFilter(HudsonFilter.java:171) at org.eclipse.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1604) at org.kohsuke.stapler.compression.CompressionFilter.doFilter(CompressionFilter.java:49) at org.eclipse.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1604) at hudson.util.CharacterEncodingFilter.doFilter(CharacterEncodingFilter.java:82) at org.eclipse.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1604) at org.kohsuke.stapler.DiagnosticThreadNameFilter.doFilter(DiagnosticThreadNameFilter.java:30) at org.eclipse.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1604) at jenkins.security.SuspiciousRequestFilter.doFilter(SuspiciousRequestFilter.java:36) at org.eclipse.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1604) at org.eclipse.jetty.servlet.ServletHandler.doHandle(ServletHandler.java:545) at org.eclipse.jetty.server.handler.ScopedHandler.handle(ScopedHandler.java:143) at org.eclipse.jetty.security.SecurityHandler.handle(SecurityHandler.java:566) at org.eclipse.jetty.server.handler.HandlerWrapper.handle(HandlerWrapper.java:127) at org.eclipse.jetty.server.handler.ScopedHandler.nextHandle(ScopedHandler.java:235) at org.eclipse.jetty.server.session.SessionHandler.doHandle(SessionHandler.java:1610) at org.eclipse.jetty.server.handler.ScopedHandler.nextHandle(ScopedHandler.java:233) at org.eclipse.jetty.server.handler.ContextHandler.doHandle(ContextHandler.java:1300) at org.eclipse.jetty.server.handler.ScopedHandler.nextScope(ScopedHandler.java:188) at org.eclipse.jetty.servlet.ServletHandler.doScope(ServletHandler.java:485) at org.eclipse.jetty.server.session.SessionHandler.doScope(SessionHandler.java:1580) at org.eclipse.jetty.server.handler.ScopedHandler.nextScope(ScopedHandler.java:186) at org.eclipse.jetty.server.handler.ContextHandler.doScope(ContextHandler.java:1215) at org.eclipse.jetty.server.handler.ScopedHandler.handle(ScopedHandler.java:141) at org.eclipse.jetty.server.handler.HandlerWrapper.handle(HandlerWrapper.java:127) at org.eclipse.jetty.server.Server.handle(Server.java:500) at org.eclipse.jetty.server.HttpChannel.lambda$handle$1(HttpChannel.java:383) at org.eclipse.jetty.server.HttpChannel.dispatch(HttpChannel.java:547) at org.eclipse.jetty.server.HttpChannel.handle(HttpChannel.java:375) at org.eclipse.jetty.server.HttpConnection.onFillable(HttpConnection.java:273) at org.eclipse.jetty.io.AbstractConnection$ReadCallback.succeeded(AbstractConnection.java:311) at org.eclipse.jetty.io.FillInterest.fillable(FillInterest.java:103) at org.eclipse.jetty.io.ChannelEndPoint$2.run(ChannelEndPoint.java:117) at org.eclipse.jetty.util.thread.strategy.EatWhatYouKill.runTask(EatWhatYouKill.java:336) at org.eclipse.jetty.util.thread.strategy.EatWhatYouKill.doProduce(EatWhatYouKill.java:313) at org.eclipse.jetty.util.thread.strategy.EatWhatYouKill.tryProduce(EatWhatYouKill.java:171) at org.eclipse.jetty.util.thread.strategy.EatWhatYouKill.run(EatWhatYouKill.java:129) at org.eclipse.jetty.util.thread.ReservedThreadExecutor$ReservedThread.run(ReservedThreadExecutor.java:375) at org.eclipse.jetty.util.thread.QueuedThreadPool.runJob(QueuedThreadPool.java:806) at org.eclipse.jetty.util.thread.QueuedThreadPool$Runner.run(QueuedThreadPool.java:938) at java.lang.Thread.run(Thread.java:748)
I tried adding below the line in
/etc/default/jenkins
# Allow graphs etc. to work even when an X server is present JAVA_ARGS="-Djava.awt.headless=true -Dmail.smtp.starttls.enable=true -Dmail.smtp.ssl.protocols=TLSv1.2"
environment
Java Version - openjdk version "1.8.0_252"<br/>
OpenJDK Runtime Environment (build 1.8.0_252-8u252-b09-1~16.04-b09)<br/>
OpenJDK 64-Bit Server VM (build 25.252-b09, mixed mode)<br/>
Mailer Plugin Version: V 1.32<br/>
Jenkins Version: 2.222.4<br/>
OS: Ubuntu
