diff --git a/.ipynb_checkpoints/Lab_Customer_Analysis_Round_5_Joao-checkpoint.ipynb b/.ipynb_checkpoints/Lab_Customer_Analysis_Round_5_Joao-checkpoint.ipynb
new file mode 100644
index 0000000..64f5032
--- /dev/null
+++ b/.ipynb_checkpoints/Lab_Customer_Analysis_Round_5_Joao-checkpoint.ipynb
@@ -0,0 +1,2250 @@
+{
+ "cells": [
+  {
+   "cell_type": "code",
+   "execution_count": 1,
+   "id": "f428a16d",
+   "metadata": {},
+   "outputs": [],
+   "source": [
+    "# Importing libraries\n",
+    "import pandas as pd\n",
+    "import numpy as np\n",
+    "\n",
+    "from sklearn.preprocessing import MinMaxScaler\n",
+    "from sklearn.model_selection import train_test_split"
+   ]
+  },
+  {
+   "cell_type": "code",
+   "execution_count": 2,
+   "id": "190485ab",
+   "metadata": {},
+   "outputs": [
+    {
+     "data": {
+      "text/html": [
+       "<div>\n",
+       "<style scoped>\n",
+       "    .dataframe tbody tr th:only-of-type {\n",
+       "        vertical-align: middle;\n",
+       "    }\n",
+       "\n",
+       "    .dataframe tbody tr th {\n",
+       "        vertical-align: top;\n",
+       "    }\n",
+       "\n",
+       "    .dataframe thead th {\n",
+       "        text-align: right;\n",
+       "    }\n",
+       "</style>\n",
+       "<table border=\"1\" class=\"dataframe\">\n",
+       "  <thead>\n",
+       "    <tr style=\"text-align: right;\">\n",
+       "      <th></th>\n",
+       "      <th>Customer</th>\n",
+       "      <th>State</th>\n",
+       "      <th>Customer Lifetime Value</th>\n",
+       "      <th>Response</th>\n",
+       "      <th>Coverage</th>\n",
+       "      <th>Education</th>\n",
+       "      <th>Effective To Date</th>\n",
+       "      <th>EmploymentStatus</th>\n",
+       "      <th>Gender</th>\n",
+       "      <th>Income</th>\n",
+       "      <th>...</th>\n",
+       "      <th>Months Since Policy Inception</th>\n",
+       "      <th>Number of Open Complaints</th>\n",
+       "      <th>Number of Policies</th>\n",
+       "      <th>Policy Type</th>\n",
+       "      <th>Policy</th>\n",
+       "      <th>Renew Offer Type</th>\n",
+       "      <th>Sales Channel</th>\n",
+       "      <th>Total Claim Amount</th>\n",
+       "      <th>Vehicle Class</th>\n",
+       "      <th>Vehicle Size</th>\n",
+       "    </tr>\n",
+       "  </thead>\n",
+       "  <tbody>\n",
+       "    <tr>\n",
+       "      <th>0</th>\n",
+       "      <td>BU79786</td>\n",
+       "      <td>Washington</td>\n",
+       "      <td>2763.519279</td>\n",
+       "      <td>No</td>\n",
+       "      <td>Basic</td>\n",
+       "      <td>Bachelor</td>\n",
+       "      <td>2/24/11</td>\n",
+       "      <td>Employed</td>\n",
+       "      <td>F</td>\n",
+       "      <td>56274</td>\n",
+       "      <td>...</td>\n",
+       "      <td>5</td>\n",
+       "      <td>0</td>\n",
+       "      <td>1</td>\n",
+       "      <td>Corporate Auto</td>\n",
+       "      <td>Corporate L3</td>\n",
+       "      <td>Offer1</td>\n",
+       "      <td>Agent</td>\n",
+       "      <td>384.811147</td>\n",
+       "      <td>Two-Door Car</td>\n",
+       "      <td>Medsize</td>\n",
+       "    </tr>\n",
+       "    <tr>\n",
+       "      <th>1</th>\n",
+       "      <td>QZ44356</td>\n",
+       "      <td>Arizona</td>\n",
+       "      <td>6979.535903</td>\n",
+       "      <td>No</td>\n",
+       "      <td>Extended</td>\n",
+       "      <td>Bachelor</td>\n",
+       "      <td>1/31/11</td>\n",
+       "      <td>Unemployed</td>\n",
+       "      <td>F</td>\n",
+       "      <td>0</td>\n",
+       "      <td>...</td>\n",
+       "      <td>42</td>\n",
+       "      <td>0</td>\n",
+       "      <td>8</td>\n",
+       "      <td>Personal Auto</td>\n",
+       "      <td>Personal L3</td>\n",
+       "      <td>Offer3</td>\n",
+       "      <td>Agent</td>\n",
+       "      <td>1131.464935</td>\n",
+       "      <td>Four-Door Car</td>\n",
+       "      <td>Medsize</td>\n",
+       "    </tr>\n",
+       "    <tr>\n",
+       "      <th>2</th>\n",
+       "      <td>AI49188</td>\n",
+       "      <td>Nevada</td>\n",
+       "      <td>12887.431650</td>\n",
+       "      <td>No</td>\n",
+       "      <td>Premium</td>\n",
+       "      <td>Bachelor</td>\n",
+       "      <td>2/19/11</td>\n",
+       "      <td>Employed</td>\n",
+       "      <td>F</td>\n",
+       "      <td>48767</td>\n",
+       "      <td>...</td>\n",
+       "      <td>38</td>\n",
+       "      <td>0</td>\n",
+       "      <td>2</td>\n",
+       "      <td>Personal Auto</td>\n",
+       "      <td>Personal L3</td>\n",
+       "      <td>Offer1</td>\n",
+       "      <td>Agent</td>\n",
+       "      <td>566.472247</td>\n",
+       "      <td>Two-Door Car</td>\n",
+       "      <td>Medsize</td>\n",
+       "    </tr>\n",
+       "    <tr>\n",
+       "      <th>3</th>\n",
+       "      <td>WW63253</td>\n",
+       "      <td>California</td>\n",
+       "      <td>7645.861827</td>\n",
+       "      <td>No</td>\n",
+       "      <td>Basic</td>\n",
+       "      <td>Bachelor</td>\n",
+       "      <td>1/20/11</td>\n",
+       "      <td>Unemployed</td>\n",
+       "      <td>M</td>\n",
+       "      <td>0</td>\n",
+       "      <td>...</td>\n",
+       "      <td>65</td>\n",
+       "      <td>0</td>\n",
+       "      <td>7</td>\n",
+       "      <td>Corporate Auto</td>\n",
+       "      <td>Corporate L2</td>\n",
+       "      <td>Offer1</td>\n",
+       "      <td>Call Center</td>\n",
+       "      <td>529.881344</td>\n",
+       "      <td>SUV</td>\n",
+       "      <td>Medsize</td>\n",
+       "    </tr>\n",
+       "    <tr>\n",
+       "      <th>4</th>\n",
+       "      <td>HB64268</td>\n",
+       "      <td>Washington</td>\n",
+       "      <td>2813.692575</td>\n",
+       "      <td>No</td>\n",
+       "      <td>Basic</td>\n",
+       "      <td>Bachelor</td>\n",
+       "      <td>2/3/11</td>\n",
+       "      <td>Employed</td>\n",
+       "      <td>M</td>\n",
+       "      <td>43836</td>\n",
+       "      <td>...</td>\n",
+       "      <td>44</td>\n",
+       "      <td>0</td>\n",
+       "      <td>1</td>\n",
+       "      <td>Personal Auto</td>\n",
+       "      <td>Personal L1</td>\n",
+       "      <td>Offer1</td>\n",
+       "      <td>Agent</td>\n",
+       "      <td>138.130879</td>\n",
+       "      <td>Four-Door Car</td>\n",
+       "      <td>Medsize</td>\n",
+       "    </tr>\n",
+       "    <tr>\n",
+       "      <th>...</th>\n",
+       "      <td>...</td>\n",
+       "      <td>...</td>\n",
+       "      <td>...</td>\n",
+       "      <td>...</td>\n",
+       "      <td>...</td>\n",
+       "      <td>...</td>\n",
+       "      <td>...</td>\n",
+       "      <td>...</td>\n",
+       "      <td>...</td>\n",
+       "      <td>...</td>\n",
+       "      <td>...</td>\n",
+       "      <td>...</td>\n",
+       "      <td>...</td>\n",
+       "      <td>...</td>\n",
+       "      <td>...</td>\n",
+       "      <td>...</td>\n",
+       "      <td>...</td>\n",
+       "      <td>...</td>\n",
+       "      <td>...</td>\n",
+       "      <td>...</td>\n",
+       "      <td>...</td>\n",
+       "    </tr>\n",
+       "    <tr>\n",
+       "      <th>9129</th>\n",
+       "      <td>LA72316</td>\n",
+       "      <td>California</td>\n",
+       "      <td>23405.987980</td>\n",
+       "      <td>No</td>\n",
+       "      <td>Basic</td>\n",
+       "      <td>Bachelor</td>\n",
+       "      <td>2/10/11</td>\n",
+       "      <td>Employed</td>\n",
+       "      <td>M</td>\n",
+       "      <td>71941</td>\n",
+       "      <td>...</td>\n",
+       "      <td>89</td>\n",
+       "      <td>0</td>\n",
+       "      <td>2</td>\n",
+       "      <td>Personal Auto</td>\n",
+       "      <td>Personal L1</td>\n",
+       "      <td>Offer2</td>\n",
+       "      <td>Web</td>\n",
+       "      <td>198.234764</td>\n",
+       "      <td>Four-Door Car</td>\n",
+       "      <td>Medsize</td>\n",
+       "    </tr>\n",
+       "    <tr>\n",
+       "      <th>9130</th>\n",
+       "      <td>PK87824</td>\n",
+       "      <td>California</td>\n",
+       "      <td>3096.511217</td>\n",
+       "      <td>Yes</td>\n",
+       "      <td>Extended</td>\n",
+       "      <td>College</td>\n",
+       "      <td>2/12/11</td>\n",
+       "      <td>Employed</td>\n",
+       "      <td>F</td>\n",
+       "      <td>21604</td>\n",
+       "      <td>...</td>\n",
+       "      <td>28</td>\n",
+       "      <td>0</td>\n",
+       "      <td>1</td>\n",
+       "      <td>Corporate Auto</td>\n",
+       "      <td>Corporate L3</td>\n",
+       "      <td>Offer1</td>\n",
+       "      <td>Branch</td>\n",
+       "      <td>379.200000</td>\n",
+       "      <td>Four-Door Car</td>\n",
+       "      <td>Medsize</td>\n",
+       "    </tr>\n",
+       "    <tr>\n",
+       "      <th>9131</th>\n",
+       "      <td>TD14365</td>\n",
+       "      <td>California</td>\n",
+       "      <td>8163.890428</td>\n",
+       "      <td>No</td>\n",
+       "      <td>Extended</td>\n",
+       "      <td>Bachelor</td>\n",
+       "      <td>2/6/11</td>\n",
+       "      <td>Unemployed</td>\n",
+       "      <td>M</td>\n",
+       "      <td>0</td>\n",
+       "      <td>...</td>\n",
+       "      <td>37</td>\n",
+       "      <td>3</td>\n",
+       "      <td>2</td>\n",
+       "      <td>Corporate Auto</td>\n",
+       "      <td>Corporate L2</td>\n",
+       "      <td>Offer1</td>\n",
+       "      <td>Branch</td>\n",
+       "      <td>790.784983</td>\n",
+       "      <td>Four-Door Car</td>\n",
+       "      <td>Medsize</td>\n",
+       "    </tr>\n",
+       "    <tr>\n",
+       "      <th>9132</th>\n",
+       "      <td>UP19263</td>\n",
+       "      <td>California</td>\n",
+       "      <td>7524.442436</td>\n",
+       "      <td>No</td>\n",
+       "      <td>Extended</td>\n",
+       "      <td>College</td>\n",
+       "      <td>2/3/11</td>\n",
+       "      <td>Employed</td>\n",
+       "      <td>M</td>\n",
+       "      <td>21941</td>\n",
+       "      <td>...</td>\n",
+       "      <td>3</td>\n",
+       "      <td>0</td>\n",
+       "      <td>3</td>\n",
+       "      <td>Personal Auto</td>\n",
+       "      <td>Personal L2</td>\n",
+       "      <td>Offer3</td>\n",
+       "      <td>Branch</td>\n",
+       "      <td>691.200000</td>\n",
+       "      <td>Four-Door Car</td>\n",
+       "      <td>Large</td>\n",
+       "    </tr>\n",
+       "    <tr>\n",
+       "      <th>9133</th>\n",
+       "      <td>Y167826</td>\n",
+       "      <td>California</td>\n",
+       "      <td>2611.836866</td>\n",
+       "      <td>No</td>\n",
+       "      <td>Extended</td>\n",
+       "      <td>College</td>\n",
+       "      <td>2/14/11</td>\n",
+       "      <td>Unemployed</td>\n",
+       "      <td>M</td>\n",
+       "      <td>0</td>\n",
+       "      <td>...</td>\n",
+       "      <td>90</td>\n",
+       "      <td>0</td>\n",
+       "      <td>1</td>\n",
+       "      <td>Corporate Auto</td>\n",
+       "      <td>Corporate L3</td>\n",
+       "      <td>Offer4</td>\n",
+       "      <td>Call Center</td>\n",
+       "      <td>369.600000</td>\n",
+       "      <td>Two-Door Car</td>\n",
+       "      <td>Medsize</td>\n",
+       "    </tr>\n",
+       "  </tbody>\n",
+       "</table>\n",
+       "<p>9134 rows × 24 columns</p>\n",
+       "</div>"
+      ],
+      "text/plain": [
+       "     Customer       State  Customer Lifetime Value Response  Coverage  \\\n",
+       "0     BU79786  Washington              2763.519279       No     Basic   \n",
+       "1     QZ44356     Arizona              6979.535903       No  Extended   \n",
+       "2     AI49188      Nevada             12887.431650       No   Premium   \n",
+       "3     WW63253  California              7645.861827       No     Basic   \n",
+       "4     HB64268  Washington              2813.692575       No     Basic   \n",
+       "...       ...         ...                      ...      ...       ...   \n",
+       "9129  LA72316  California             23405.987980       No     Basic   \n",
+       "9130  PK87824  California              3096.511217      Yes  Extended   \n",
+       "9131  TD14365  California              8163.890428       No  Extended   \n",
+       "9132  UP19263  California              7524.442436       No  Extended   \n",
+       "9133  Y167826  California              2611.836866       No  Extended   \n",
+       "\n",
+       "     Education Effective To Date EmploymentStatus Gender  Income  ...  \\\n",
+       "0     Bachelor           2/24/11         Employed      F   56274  ...   \n",
+       "1     Bachelor           1/31/11       Unemployed      F       0  ...   \n",
+       "2     Bachelor           2/19/11         Employed      F   48767  ...   \n",
+       "3     Bachelor           1/20/11       Unemployed      M       0  ...   \n",
+       "4     Bachelor            2/3/11         Employed      M   43836  ...   \n",
+       "...        ...               ...              ...    ...     ...  ...   \n",
+       "9129  Bachelor           2/10/11         Employed      M   71941  ...   \n",
+       "9130   College           2/12/11         Employed      F   21604  ...   \n",
+       "9131  Bachelor            2/6/11       Unemployed      M       0  ...   \n",
+       "9132   College            2/3/11         Employed      M   21941  ...   \n",
+       "9133   College           2/14/11       Unemployed      M       0  ...   \n",
+       "\n",
+       "     Months Since Policy Inception Number of Open Complaints  \\\n",
+       "0                                5                         0   \n",
+       "1                               42                         0   \n",
+       "2                               38                         0   \n",
+       "3                               65                         0   \n",
+       "4                               44                         0   \n",
+       "...                            ...                       ...   \n",
+       "9129                            89                         0   \n",
+       "9130                            28                         0   \n",
+       "9131                            37                         3   \n",
+       "9132                             3                         0   \n",
+       "9133                            90                         0   \n",
+       "\n",
+       "      Number of Policies     Policy Type        Policy  Renew Offer Type  \\\n",
+       "0                      1  Corporate Auto  Corporate L3            Offer1   \n",
+       "1                      8   Personal Auto   Personal L3            Offer3   \n",
+       "2                      2   Personal Auto   Personal L3            Offer1   \n",
+       "3                      7  Corporate Auto  Corporate L2            Offer1   \n",
+       "4                      1   Personal Auto   Personal L1            Offer1   \n",
+       "...                  ...             ...           ...               ...   \n",
+       "9129                   2   Personal Auto   Personal L1            Offer2   \n",
+       "9130                   1  Corporate Auto  Corporate L3            Offer1   \n",
+       "9131                   2  Corporate Auto  Corporate L2            Offer1   \n",
+       "9132                   3   Personal Auto   Personal L2            Offer3   \n",
+       "9133                   1  Corporate Auto  Corporate L3            Offer4   \n",
+       "\n",
+       "      Sales Channel Total Claim Amount  Vehicle Class Vehicle Size  \n",
+       "0             Agent         384.811147   Two-Door Car      Medsize  \n",
+       "1             Agent        1131.464935  Four-Door Car      Medsize  \n",
+       "2             Agent         566.472247   Two-Door Car      Medsize  \n",
+       "3       Call Center         529.881344            SUV      Medsize  \n",
+       "4             Agent         138.130879  Four-Door Car      Medsize  \n",
+       "...             ...                ...            ...          ...  \n",
+       "9129            Web         198.234764  Four-Door Car      Medsize  \n",
+       "9130         Branch         379.200000  Four-Door Car      Medsize  \n",
+       "9131         Branch         790.784983  Four-Door Car      Medsize  \n",
+       "9132         Branch         691.200000  Four-Door Car        Large  \n",
+       "9133    Call Center         369.600000   Two-Door Car      Medsize  \n",
+       "\n",
+       "[9134 rows x 24 columns]"
+      ]
+     },
+     "execution_count": 2,
+     "metadata": {},
+     "output_type": "execute_result"
+    }
+   ],
+   "source": [
+    "# Importing file\n",
+    "\n",
+    "df = pd.read_csv(r\"C:\\Users\\joaoa\\Desktop\\Ironhack\\Labs\\lab-customer-analysis-round-5\\files_for_lab\\csv_files\\marketing_customer_analysis.csv\")\n",
+    "df"
+   ]
+  },
+  {
+   "cell_type": "code",
+   "execution_count": 3,
+   "id": "10c11a0c",
+   "metadata": {},
+   "outputs": [
+    {
+     "data": {
+      "text/html": [
+       "<div>\n",
+       "<style scoped>\n",
+       "    .dataframe tbody tr th:only-of-type {\n",
+       "        vertical-align: middle;\n",
+       "    }\n",
+       "\n",
+       "    .dataframe tbody tr th {\n",
+       "        vertical-align: top;\n",
+       "    }\n",
+       "\n",
+       "    .dataframe thead th {\n",
+       "        text-align: right;\n",
+       "    }\n",
+       "</style>\n",
+       "<table border=\"1\" class=\"dataframe\">\n",
+       "  <thead>\n",
+       "    <tr style=\"text-align: right;\">\n",
+       "      <th></th>\n",
+       "      <th>customer</th>\n",
+       "      <th>state</th>\n",
+       "      <th>customer_lifetime_value</th>\n",
+       "      <th>response</th>\n",
+       "      <th>coverage</th>\n",
+       "      <th>education</th>\n",
+       "      <th>effective_to_date</th>\n",
+       "      <th>employmentstatus</th>\n",
+       "      <th>gender</th>\n",
+       "      <th>income</th>\n",
+       "      <th>...</th>\n",
+       "      <th>months_since_policy_inception</th>\n",
+       "      <th>number_of_open_complaints</th>\n",
+       "      <th>number_of_policies</th>\n",
+       "      <th>policy_type</th>\n",
+       "      <th>policy</th>\n",
+       "      <th>renew_offer_type</th>\n",
+       "      <th>sales_channel</th>\n",
+       "      <th>total_claim_amount</th>\n",
+       "      <th>vehicle_class</th>\n",
+       "      <th>vehicle_size</th>\n",
+       "    </tr>\n",
+       "  </thead>\n",
+       "  <tbody>\n",
+       "    <tr>\n",
+       "      <th>0</th>\n",
+       "      <td>BU79786</td>\n",
+       "      <td>Washington</td>\n",
+       "      <td>2763.519279</td>\n",
+       "      <td>No</td>\n",
+       "      <td>Basic</td>\n",
+       "      <td>Bachelor</td>\n",
+       "      <td>2/24/11</td>\n",
+       "      <td>Employed</td>\n",
+       "      <td>F</td>\n",
+       "      <td>56274</td>\n",
+       "      <td>...</td>\n",
+       "      <td>5</td>\n",
+       "      <td>0</td>\n",
+       "      <td>1</td>\n",
+       "      <td>Corporate Auto</td>\n",
+       "      <td>Corporate L3</td>\n",
+       "      <td>Offer1</td>\n",
+       "      <td>Agent</td>\n",
+       "      <td>384.811147</td>\n",
+       "      <td>Two-Door Car</td>\n",
+       "      <td>Medsize</td>\n",
+       "    </tr>\n",
+       "    <tr>\n",
+       "      <th>1</th>\n",
+       "      <td>QZ44356</td>\n",
+       "      <td>Arizona</td>\n",
+       "      <td>6979.535903</td>\n",
+       "      <td>No</td>\n",
+       "      <td>Extended</td>\n",
+       "      <td>Bachelor</td>\n",
+       "      <td>1/31/11</td>\n",
+       "      <td>Unemployed</td>\n",
+       "      <td>F</td>\n",
+       "      <td>0</td>\n",
+       "      <td>...</td>\n",
+       "      <td>42</td>\n",
+       "      <td>0</td>\n",
+       "      <td>8</td>\n",
+       "      <td>Personal Auto</td>\n",
+       "      <td>Personal L3</td>\n",
+       "      <td>Offer3</td>\n",
+       "      <td>Agent</td>\n",
+       "      <td>1131.464935</td>\n",
+       "      <td>Four-Door Car</td>\n",
+       "      <td>Medsize</td>\n",
+       "    </tr>\n",
+       "    <tr>\n",
+       "      <th>2</th>\n",
+       "      <td>AI49188</td>\n",
+       "      <td>Nevada</td>\n",
+       "      <td>12887.431650</td>\n",
+       "      <td>No</td>\n",
+       "      <td>Premium</td>\n",
+       "      <td>Bachelor</td>\n",
+       "      <td>2/19/11</td>\n",
+       "      <td>Employed</td>\n",
+       "      <td>F</td>\n",
+       "      <td>48767</td>\n",
+       "      <td>...</td>\n",
+       "      <td>38</td>\n",
+       "      <td>0</td>\n",
+       "      <td>2</td>\n",
+       "      <td>Personal Auto</td>\n",
+       "      <td>Personal L3</td>\n",
+       "      <td>Offer1</td>\n",
+       "      <td>Agent</td>\n",
+       "      <td>566.472247</td>\n",
+       "      <td>Two-Door Car</td>\n",
+       "      <td>Medsize</td>\n",
+       "    </tr>\n",
+       "    <tr>\n",
+       "      <th>3</th>\n",
+       "      <td>WW63253</td>\n",
+       "      <td>California</td>\n",
+       "      <td>7645.861827</td>\n",
+       "      <td>No</td>\n",
+       "      <td>Basic</td>\n",
+       "      <td>Bachelor</td>\n",
+       "      <td>1/20/11</td>\n",
+       "      <td>Unemployed</td>\n",
+       "      <td>M</td>\n",
+       "      <td>0</td>\n",
+       "      <td>...</td>\n",
+       "      <td>65</td>\n",
+       "      <td>0</td>\n",
+       "      <td>7</td>\n",
+       "      <td>Corporate Auto</td>\n",
+       "      <td>Corporate L2</td>\n",
+       "      <td>Offer1</td>\n",
+       "      <td>Call Center</td>\n",
+       "      <td>529.881344</td>\n",
+       "      <td>SUV</td>\n",
+       "      <td>Medsize</td>\n",
+       "    </tr>\n",
+       "    <tr>\n",
+       "      <th>4</th>\n",
+       "      <td>HB64268</td>\n",
+       "      <td>Washington</td>\n",
+       "      <td>2813.692575</td>\n",
+       "      <td>No</td>\n",
+       "      <td>Basic</td>\n",
+       "      <td>Bachelor</td>\n",
+       "      <td>2/3/11</td>\n",
+       "      <td>Employed</td>\n",
+       "      <td>M</td>\n",
+       "      <td>43836</td>\n",
+       "      <td>...</td>\n",
+       "      <td>44</td>\n",
+       "      <td>0</td>\n",
+       "      <td>1</td>\n",
+       "      <td>Personal Auto</td>\n",
+       "      <td>Personal L1</td>\n",
+       "      <td>Offer1</td>\n",
+       "      <td>Agent</td>\n",
+       "      <td>138.130879</td>\n",
+       "      <td>Four-Door Car</td>\n",
+       "      <td>Medsize</td>\n",
+       "    </tr>\n",
+       "    <tr>\n",
+       "      <th>...</th>\n",
+       "      <td>...</td>\n",
+       "      <td>...</td>\n",
+       "      <td>...</td>\n",
+       "      <td>...</td>\n",
+       "      <td>...</td>\n",
+       "      <td>...</td>\n",
+       "      <td>...</td>\n",
+       "      <td>...</td>\n",
+       "      <td>...</td>\n",
+       "      <td>...</td>\n",
+       "      <td>...</td>\n",
+       "      <td>...</td>\n",
+       "      <td>...</td>\n",
+       "      <td>...</td>\n",
+       "      <td>...</td>\n",
+       "      <td>...</td>\n",
+       "      <td>...</td>\n",
+       "      <td>...</td>\n",
+       "      <td>...</td>\n",
+       "      <td>...</td>\n",
+       "      <td>...</td>\n",
+       "    </tr>\n",
+       "    <tr>\n",
+       "      <th>9129</th>\n",
+       "      <td>LA72316</td>\n",
+       "      <td>California</td>\n",
+       "      <td>23405.987980</td>\n",
+       "      <td>No</td>\n",
+       "      <td>Basic</td>\n",
+       "      <td>Bachelor</td>\n",
+       "      <td>2/10/11</td>\n",
+       "      <td>Employed</td>\n",
+       "      <td>M</td>\n",
+       "      <td>71941</td>\n",
+       "      <td>...</td>\n",
+       "      <td>89</td>\n",
+       "      <td>0</td>\n",
+       "      <td>2</td>\n",
+       "      <td>Personal Auto</td>\n",
+       "      <td>Personal L1</td>\n",
+       "      <td>Offer2</td>\n",
+       "      <td>Web</td>\n",
+       "      <td>198.234764</td>\n",
+       "      <td>Four-Door Car</td>\n",
+       "      <td>Medsize</td>\n",
+       "    </tr>\n",
+       "    <tr>\n",
+       "      <th>9130</th>\n",
+       "      <td>PK87824</td>\n",
+       "      <td>California</td>\n",
+       "      <td>3096.511217</td>\n",
+       "      <td>Yes</td>\n",
+       "      <td>Extended</td>\n",
+       "      <td>College</td>\n",
+       "      <td>2/12/11</td>\n",
+       "      <td>Employed</td>\n",
+       "      <td>F</td>\n",
+       "      <td>21604</td>\n",
+       "      <td>...</td>\n",
+       "      <td>28</td>\n",
+       "      <td>0</td>\n",
+       "      <td>1</td>\n",
+       "      <td>Corporate Auto</td>\n",
+       "      <td>Corporate L3</td>\n",
+       "      <td>Offer1</td>\n",
+       "      <td>Branch</td>\n",
+       "      <td>379.200000</td>\n",
+       "      <td>Four-Door Car</td>\n",
+       "      <td>Medsize</td>\n",
+       "    </tr>\n",
+       "    <tr>\n",
+       "      <th>9131</th>\n",
+       "      <td>TD14365</td>\n",
+       "      <td>California</td>\n",
+       "      <td>8163.890428</td>\n",
+       "      <td>No</td>\n",
+       "      <td>Extended</td>\n",
+       "      <td>Bachelor</td>\n",
+       "      <td>2/6/11</td>\n",
+       "      <td>Unemployed</td>\n",
+       "      <td>M</td>\n",
+       "      <td>0</td>\n",
+       "      <td>...</td>\n",
+       "      <td>37</td>\n",
+       "      <td>3</td>\n",
+       "      <td>2</td>\n",
+       "      <td>Corporate Auto</td>\n",
+       "      <td>Corporate L2</td>\n",
+       "      <td>Offer1</td>\n",
+       "      <td>Branch</td>\n",
+       "      <td>790.784983</td>\n",
+       "      <td>Four-Door Car</td>\n",
+       "      <td>Medsize</td>\n",
+       "    </tr>\n",
+       "    <tr>\n",
+       "      <th>9132</th>\n",
+       "      <td>UP19263</td>\n",
+       "      <td>California</td>\n",
+       "      <td>7524.442436</td>\n",
+       "      <td>No</td>\n",
+       "      <td>Extended</td>\n",
+       "      <td>College</td>\n",
+       "      <td>2/3/11</td>\n",
+       "      <td>Employed</td>\n",
+       "      <td>M</td>\n",
+       "      <td>21941</td>\n",
+       "      <td>...</td>\n",
+       "      <td>3</td>\n",
+       "      <td>0</td>\n",
+       "      <td>3</td>\n",
+       "      <td>Personal Auto</td>\n",
+       "      <td>Personal L2</td>\n",
+       "      <td>Offer3</td>\n",
+       "      <td>Branch</td>\n",
+       "      <td>691.200000</td>\n",
+       "      <td>Four-Door Car</td>\n",
+       "      <td>Large</td>\n",
+       "    </tr>\n",
+       "    <tr>\n",
+       "      <th>9133</th>\n",
+       "      <td>Y167826</td>\n",
+       "      <td>California</td>\n",
+       "      <td>2611.836866</td>\n",
+       "      <td>No</td>\n",
+       "      <td>Extended</td>\n",
+       "      <td>College</td>\n",
+       "      <td>2/14/11</td>\n",
+       "      <td>Unemployed</td>\n",
+       "      <td>M</td>\n",
+       "      <td>0</td>\n",
+       "      <td>...</td>\n",
+       "      <td>90</td>\n",
+       "      <td>0</td>\n",
+       "      <td>1</td>\n",
+       "      <td>Corporate Auto</td>\n",
+       "      <td>Corporate L3</td>\n",
+       "      <td>Offer4</td>\n",
+       "      <td>Call Center</td>\n",
+       "      <td>369.600000</td>\n",
+       "      <td>Two-Door Car</td>\n",
+       "      <td>Medsize</td>\n",
+       "    </tr>\n",
+       "  </tbody>\n",
+       "</table>\n",
+       "<p>9134 rows × 24 columns</p>\n",
+       "</div>"
+      ],
+      "text/plain": [
+       "     customer       state  customer_lifetime_value response  coverage  \\\n",
+       "0     BU79786  Washington              2763.519279       No     Basic   \n",
+       "1     QZ44356     Arizona              6979.535903       No  Extended   \n",
+       "2     AI49188      Nevada             12887.431650       No   Premium   \n",
+       "3     WW63253  California              7645.861827       No     Basic   \n",
+       "4     HB64268  Washington              2813.692575       No     Basic   \n",
+       "...       ...         ...                      ...      ...       ...   \n",
+       "9129  LA72316  California             23405.987980       No     Basic   \n",
+       "9130  PK87824  California              3096.511217      Yes  Extended   \n",
+       "9131  TD14365  California              8163.890428       No  Extended   \n",
+       "9132  UP19263  California              7524.442436       No  Extended   \n",
+       "9133  Y167826  California              2611.836866       No  Extended   \n",
+       "\n",
+       "     education effective_to_date employmentstatus gender  income  ...  \\\n",
+       "0     Bachelor           2/24/11         Employed      F   56274  ...   \n",
+       "1     Bachelor           1/31/11       Unemployed      F       0  ...   \n",
+       "2     Bachelor           2/19/11         Employed      F   48767  ...   \n",
+       "3     Bachelor           1/20/11       Unemployed      M       0  ...   \n",
+       "4     Bachelor            2/3/11         Employed      M   43836  ...   \n",
+       "...        ...               ...              ...    ...     ...  ...   \n",
+       "9129  Bachelor           2/10/11         Employed      M   71941  ...   \n",
+       "9130   College           2/12/11         Employed      F   21604  ...   \n",
+       "9131  Bachelor            2/6/11       Unemployed      M       0  ...   \n",
+       "9132   College            2/3/11         Employed      M   21941  ...   \n",
+       "9133   College           2/14/11       Unemployed      M       0  ...   \n",
+       "\n",
+       "     months_since_policy_inception number_of_open_complaints  \\\n",
+       "0                                5                         0   \n",
+       "1                               42                         0   \n",
+       "2                               38                         0   \n",
+       "3                               65                         0   \n",
+       "4                               44                         0   \n",
+       "...                            ...                       ...   \n",
+       "9129                            89                         0   \n",
+       "9130                            28                         0   \n",
+       "9131                            37                         3   \n",
+       "9132                             3                         0   \n",
+       "9133                            90                         0   \n",
+       "\n",
+       "      number_of_policies     policy_type        policy  renew_offer_type  \\\n",
+       "0                      1  Corporate Auto  Corporate L3            Offer1   \n",
+       "1                      8   Personal Auto   Personal L3            Offer3   \n",
+       "2                      2   Personal Auto   Personal L3            Offer1   \n",
+       "3                      7  Corporate Auto  Corporate L2            Offer1   \n",
+       "4                      1   Personal Auto   Personal L1            Offer1   \n",
+       "...                  ...             ...           ...               ...   \n",
+       "9129                   2   Personal Auto   Personal L1            Offer2   \n",
+       "9130                   1  Corporate Auto  Corporate L3            Offer1   \n",
+       "9131                   2  Corporate Auto  Corporate L2            Offer1   \n",
+       "9132                   3   Personal Auto   Personal L2            Offer3   \n",
+       "9133                   1  Corporate Auto  Corporate L3            Offer4   \n",
+       "\n",
+       "      sales_channel total_claim_amount  vehicle_class vehicle_size  \n",
+       "0             Agent         384.811147   Two-Door Car      Medsize  \n",
+       "1             Agent        1131.464935  Four-Door Car      Medsize  \n",
+       "2             Agent         566.472247   Two-Door Car      Medsize  \n",
+       "3       Call Center         529.881344            SUV      Medsize  \n",
+       "4             Agent         138.130879  Four-Door Car      Medsize  \n",
+       "...             ...                ...            ...          ...  \n",
+       "9129            Web         198.234764  Four-Door Car      Medsize  \n",
+       "9130         Branch         379.200000  Four-Door Car      Medsize  \n",
+       "9131         Branch         790.784983  Four-Door Car      Medsize  \n",
+       "9132         Branch         691.200000  Four-Door Car        Large  \n",
+       "9133    Call Center         369.600000   Two-Door Car      Medsize  \n",
+       "\n",
+       "[9134 rows x 24 columns]"
+      ]
+     },
+     "execution_count": 3,
+     "metadata": {},
+     "output_type": "execute_result"
+    }
+   ],
+   "source": [
+    "# Standardizing columns names\n",
+    "\n",
+    "cols = []\n",
+    "for i in range(len(df.columns)):\n",
+    "    cols.append(df.columns[i].lower().replace(\" \",\"_\"))\n",
+    "df.columns = cols\n",
+    "df"
+   ]
+  },
+  {
+   "cell_type": "code",
+   "execution_count": 4,
+   "id": "12c46e60",
+   "metadata": {},
+   "outputs": [
+    {
+     "data": {
+      "text/plain": [
+       "customer                          object\n",
+       "state                             object\n",
+       "customer_lifetime_value          float64\n",
+       "response                          object\n",
+       "coverage                          object\n",
+       "education                         object\n",
+       "effective_to_date                 object\n",
+       "employmentstatus                  object\n",
+       "gender                            object\n",
+       "income                             int64\n",
+       "location_code                     object\n",
+       "marital_status                    object\n",
+       "monthly_premium_auto               int64\n",
+       "months_since_last_claim            int64\n",
+       "months_since_policy_inception      int64\n",
+       "number_of_open_complaints          int64\n",
+       "number_of_policies                 int64\n",
+       "policy_type                       object\n",
+       "policy                            object\n",
+       "renew_offer_type                  object\n",
+       "sales_channel                     object\n",
+       "total_claim_amount               float64\n",
+       "vehicle_class                     object\n",
+       "vehicle_size                      object\n",
+       "dtype: object"
+      ]
+     },
+     "execution_count": 4,
+     "metadata": {},
+     "output_type": "execute_result"
+    }
+   ],
+   "source": [
+    "# Looking for data types\n",
+    "\n",
+    "df.dtypes"
+   ]
+  },
+  {
+   "cell_type": "code",
+   "execution_count": 5,
+   "id": "86dd7344",
+   "metadata": {},
+   "outputs": [
+    {
+     "name": "stdout",
+     "output_type": "stream",
+     "text": [
+      "Total NaN values: 0\n"
+     ]
+    },
+    {
+     "data": {
+      "text/plain": [
+       "customer                         0\n",
+       "state                            0\n",
+       "customer_lifetime_value          0\n",
+       "response                         0\n",
+       "coverage                         0\n",
+       "education                        0\n",
+       "effective_to_date                0\n",
+       "employmentstatus                 0\n",
+       "gender                           0\n",
+       "income                           0\n",
+       "location_code                    0\n",
+       "marital_status                   0\n",
+       "monthly_premium_auto             0\n",
+       "months_since_last_claim          0\n",
+       "months_since_policy_inception    0\n",
+       "number_of_open_complaints        0\n",
+       "number_of_policies               0\n",
+       "policy_type                      0\n",
+       "policy                           0\n",
+       "renew_offer_type                 0\n",
+       "sales_channel                    0\n",
+       "total_claim_amount               0\n",
+       "vehicle_class                    0\n",
+       "vehicle_size                     0\n",
+       "dtype: int64"
+      ]
+     },
+     "execution_count": 5,
+     "metadata": {},
+     "output_type": "execute_result"
+    }
+   ],
+   "source": [
+    "# Checking null values\n",
+    "\n",
+    "print(\"Total NaN values:\", df.isna().sum().sum())\n",
+    "df.isna().sum()"
+   ]
+  },
+  {
+   "cell_type": "code",
+   "execution_count": 6,
+   "id": "0f18bf3c",
+   "metadata": {},
+   "outputs": [
+    {
+     "data": {
+      "text/html": [
+       "<div>\n",
+       "<style scoped>\n",
+       "    .dataframe tbody tr th:only-of-type {\n",
+       "        vertical-align: middle;\n",
+       "    }\n",
+       "\n",
+       "    .dataframe tbody tr th {\n",
+       "        vertical-align: top;\n",
+       "    }\n",
+       "\n",
+       "    .dataframe thead th {\n",
+       "        text-align: right;\n",
+       "    }\n",
+       "</style>\n",
+       "<table border=\"1\" class=\"dataframe\">\n",
+       "  <thead>\n",
+       "    <tr style=\"text-align: right;\">\n",
+       "      <th></th>\n",
+       "      <th>customer</th>\n",
+       "      <th>state</th>\n",
+       "      <th>customer_lifetime_value</th>\n",
+       "      <th>response</th>\n",
+       "      <th>coverage</th>\n",
+       "      <th>education</th>\n",
+       "      <th>effective_to_date</th>\n",
+       "      <th>employmentstatus</th>\n",
+       "      <th>gender</th>\n",
+       "      <th>income</th>\n",
+       "      <th>...</th>\n",
+       "      <th>months_since_policy_inception</th>\n",
+       "      <th>number_of_open_complaints</th>\n",
+       "      <th>number_of_policies</th>\n",
+       "      <th>policy_type</th>\n",
+       "      <th>policy</th>\n",
+       "      <th>renew_offer_type</th>\n",
+       "      <th>sales_channel</th>\n",
+       "      <th>total_claim_amount</th>\n",
+       "      <th>vehicle_class</th>\n",
+       "      <th>vehicle_size</th>\n",
+       "    </tr>\n",
+       "  </thead>\n",
+       "  <tbody>\n",
+       "    <tr>\n",
+       "      <th>0</th>\n",
+       "      <td>BU79786</td>\n",
+       "      <td>Washington</td>\n",
+       "      <td>2763.519279</td>\n",
+       "      <td>No</td>\n",
+       "      <td>Basic</td>\n",
+       "      <td>Bachelor</td>\n",
+       "      <td>2/24/11</td>\n",
+       "      <td>Employed</td>\n",
+       "      <td>F</td>\n",
+       "      <td>56274</td>\n",
+       "      <td>...</td>\n",
+       "      <td>5</td>\n",
+       "      <td>0</td>\n",
+       "      <td>1</td>\n",
+       "      <td>Corporate Auto</td>\n",
+       "      <td>Corporate L3</td>\n",
+       "      <td>Offer1</td>\n",
+       "      <td>Agent</td>\n",
+       "      <td>384.811147</td>\n",
+       "      <td>Two-Door Car</td>\n",
+       "      <td>Medsize</td>\n",
+       "    </tr>\n",
+       "    <tr>\n",
+       "      <th>1</th>\n",
+       "      <td>QZ44356</td>\n",
+       "      <td>Arizona</td>\n",
+       "      <td>6979.535903</td>\n",
+       "      <td>No</td>\n",
+       "      <td>Extended</td>\n",
+       "      <td>Bachelor</td>\n",
+       "      <td>1/31/11</td>\n",
+       "      <td>Unemployed</td>\n",
+       "      <td>F</td>\n",
+       "      <td>0</td>\n",
+       "      <td>...</td>\n",
+       "      <td>42</td>\n",
+       "      <td>0</td>\n",
+       "      <td>8</td>\n",
+       "      <td>Personal Auto</td>\n",
+       "      <td>Personal L3</td>\n",
+       "      <td>Offer3</td>\n",
+       "      <td>Agent</td>\n",
+       "      <td>1131.464935</td>\n",
+       "      <td>Four-Door Car</td>\n",
+       "      <td>Medsize</td>\n",
+       "    </tr>\n",
+       "    <tr>\n",
+       "      <th>2</th>\n",
+       "      <td>AI49188</td>\n",
+       "      <td>Nevada</td>\n",
+       "      <td>12887.431650</td>\n",
+       "      <td>No</td>\n",
+       "      <td>Premium</td>\n",
+       "      <td>Bachelor</td>\n",
+       "      <td>2/19/11</td>\n",
+       "      <td>Employed</td>\n",
+       "      <td>F</td>\n",
+       "      <td>48767</td>\n",
+       "      <td>...</td>\n",
+       "      <td>38</td>\n",
+       "      <td>0</td>\n",
+       "      <td>2</td>\n",
+       "      <td>Personal Auto</td>\n",
+       "      <td>Personal L3</td>\n",
+       "      <td>Offer1</td>\n",
+       "      <td>Agent</td>\n",
+       "      <td>566.472247</td>\n",
+       "      <td>Two-Door Car</td>\n",
+       "      <td>Medsize</td>\n",
+       "    </tr>\n",
+       "    <tr>\n",
+       "      <th>3</th>\n",
+       "      <td>WW63253</td>\n",
+       "      <td>California</td>\n",
+       "      <td>7645.861827</td>\n",
+       "      <td>No</td>\n",
+       "      <td>Basic</td>\n",
+       "      <td>Bachelor</td>\n",
+       "      <td>1/20/11</td>\n",
+       "      <td>Unemployed</td>\n",
+       "      <td>M</td>\n",
+       "      <td>0</td>\n",
+       "      <td>...</td>\n",
+       "      <td>65</td>\n",
+       "      <td>0</td>\n",
+       "      <td>7</td>\n",
+       "      <td>Corporate Auto</td>\n",
+       "      <td>Corporate L2</td>\n",
+       "      <td>Offer1</td>\n",
+       "      <td>Call Center</td>\n",
+       "      <td>529.881344</td>\n",
+       "      <td>SUV</td>\n",
+       "      <td>Medsize</td>\n",
+       "    </tr>\n",
+       "    <tr>\n",
+       "      <th>4</th>\n",
+       "      <td>HB64268</td>\n",
+       "      <td>Washington</td>\n",
+       "      <td>2813.692575</td>\n",
+       "      <td>No</td>\n",
+       "      <td>Basic</td>\n",
+       "      <td>Bachelor</td>\n",
+       "      <td>2/3/11</td>\n",
+       "      <td>Employed</td>\n",
+       "      <td>M</td>\n",
+       "      <td>43836</td>\n",
+       "      <td>...</td>\n",
+       "      <td>44</td>\n",
+       "      <td>0</td>\n",
+       "      <td>1</td>\n",
+       "      <td>Personal Auto</td>\n",
+       "      <td>Personal L1</td>\n",
+       "      <td>Offer1</td>\n",
+       "      <td>Agent</td>\n",
+       "      <td>138.130879</td>\n",
+       "      <td>Four-Door Car</td>\n",
+       "      <td>Medsize</td>\n",
+       "    </tr>\n",
+       "    <tr>\n",
+       "      <th>...</th>\n",
+       "      <td>...</td>\n",
+       "      <td>...</td>\n",
+       "      <td>...</td>\n",
+       "      <td>...</td>\n",
+       "      <td>...</td>\n",
+       "      <td>...</td>\n",
+       "      <td>...</td>\n",
+       "      <td>...</td>\n",
+       "      <td>...</td>\n",
+       "      <td>...</td>\n",
+       "      <td>...</td>\n",
+       "      <td>...</td>\n",
+       "      <td>...</td>\n",
+       "      <td>...</td>\n",
+       "      <td>...</td>\n",
+       "      <td>...</td>\n",
+       "      <td>...</td>\n",
+       "      <td>...</td>\n",
+       "      <td>...</td>\n",
+       "      <td>...</td>\n",
+       "      <td>...</td>\n",
+       "    </tr>\n",
+       "    <tr>\n",
+       "      <th>9129</th>\n",
+       "      <td>LA72316</td>\n",
+       "      <td>California</td>\n",
+       "      <td>23405.987980</td>\n",
+       "      <td>No</td>\n",
+       "      <td>Basic</td>\n",
+       "      <td>Bachelor</td>\n",
+       "      <td>2/10/11</td>\n",
+       "      <td>Employed</td>\n",
+       "      <td>M</td>\n",
+       "      <td>71941</td>\n",
+       "      <td>...</td>\n",
+       "      <td>89</td>\n",
+       "      <td>0</td>\n",
+       "      <td>2</td>\n",
+       "      <td>Personal Auto</td>\n",
+       "      <td>Personal L1</td>\n",
+       "      <td>Offer2</td>\n",
+       "      <td>Web</td>\n",
+       "      <td>198.234764</td>\n",
+       "      <td>Four-Door Car</td>\n",
+       "      <td>Medsize</td>\n",
+       "    </tr>\n",
+       "    <tr>\n",
+       "      <th>9130</th>\n",
+       "      <td>PK87824</td>\n",
+       "      <td>California</td>\n",
+       "      <td>3096.511217</td>\n",
+       "      <td>Yes</td>\n",
+       "      <td>Extended</td>\n",
+       "      <td>College</td>\n",
+       "      <td>2/12/11</td>\n",
+       "      <td>Employed</td>\n",
+       "      <td>F</td>\n",
+       "      <td>21604</td>\n",
+       "      <td>...</td>\n",
+       "      <td>28</td>\n",
+       "      <td>0</td>\n",
+       "      <td>1</td>\n",
+       "      <td>Corporate Auto</td>\n",
+       "      <td>Corporate L3</td>\n",
+       "      <td>Offer1</td>\n",
+       "      <td>Branch</td>\n",
+       "      <td>379.200000</td>\n",
+       "      <td>Four-Door Car</td>\n",
+       "      <td>Medsize</td>\n",
+       "    </tr>\n",
+       "    <tr>\n",
+       "      <th>9131</th>\n",
+       "      <td>TD14365</td>\n",
+       "      <td>California</td>\n",
+       "      <td>8163.890428</td>\n",
+       "      <td>No</td>\n",
+       "      <td>Extended</td>\n",
+       "      <td>Bachelor</td>\n",
+       "      <td>2/6/11</td>\n",
+       "      <td>Unemployed</td>\n",
+       "      <td>M</td>\n",
+       "      <td>0</td>\n",
+       "      <td>...</td>\n",
+       "      <td>37</td>\n",
+       "      <td>3</td>\n",
+       "      <td>2</td>\n",
+       "      <td>Corporate Auto</td>\n",
+       "      <td>Corporate L2</td>\n",
+       "      <td>Offer1</td>\n",
+       "      <td>Branch</td>\n",
+       "      <td>790.784983</td>\n",
+       "      <td>Four-Door Car</td>\n",
+       "      <td>Medsize</td>\n",
+       "    </tr>\n",
+       "    <tr>\n",
+       "      <th>9132</th>\n",
+       "      <td>UP19263</td>\n",
+       "      <td>California</td>\n",
+       "      <td>7524.442436</td>\n",
+       "      <td>No</td>\n",
+       "      <td>Extended</td>\n",
+       "      <td>College</td>\n",
+       "      <td>2/3/11</td>\n",
+       "      <td>Employed</td>\n",
+       "      <td>M</td>\n",
+       "      <td>21941</td>\n",
+       "      <td>...</td>\n",
+       "      <td>3</td>\n",
+       "      <td>0</td>\n",
+       "      <td>3</td>\n",
+       "      <td>Personal Auto</td>\n",
+       "      <td>Personal L2</td>\n",
+       "      <td>Offer3</td>\n",
+       "      <td>Branch</td>\n",
+       "      <td>691.200000</td>\n",
+       "      <td>Four-Door Car</td>\n",
+       "      <td>Large</td>\n",
+       "    </tr>\n",
+       "    <tr>\n",
+       "      <th>9133</th>\n",
+       "      <td>Y167826</td>\n",
+       "      <td>California</td>\n",
+       "      <td>2611.836866</td>\n",
+       "      <td>No</td>\n",
+       "      <td>Extended</td>\n",
+       "      <td>College</td>\n",
+       "      <td>2/14/11</td>\n",
+       "      <td>Unemployed</td>\n",
+       "      <td>M</td>\n",
+       "      <td>0</td>\n",
+       "      <td>...</td>\n",
+       "      <td>90</td>\n",
+       "      <td>0</td>\n",
+       "      <td>1</td>\n",
+       "      <td>Corporate Auto</td>\n",
+       "      <td>Corporate L3</td>\n",
+       "      <td>Offer4</td>\n",
+       "      <td>Call Center</td>\n",
+       "      <td>369.600000</td>\n",
+       "      <td>Two-Door Car</td>\n",
+       "      <td>Medsize</td>\n",
+       "    </tr>\n",
+       "  </tbody>\n",
+       "</table>\n",
+       "<p>9134 rows × 24 columns</p>\n",
+       "</div>"
+      ],
+      "text/plain": [
+       "     customer       state  customer_lifetime_value response  coverage  \\\n",
+       "0     BU79786  Washington              2763.519279       No     Basic   \n",
+       "1     QZ44356     Arizona              6979.535903       No  Extended   \n",
+       "2     AI49188      Nevada             12887.431650       No   Premium   \n",
+       "3     WW63253  California              7645.861827       No     Basic   \n",
+       "4     HB64268  Washington              2813.692575       No     Basic   \n",
+       "...       ...         ...                      ...      ...       ...   \n",
+       "9129  LA72316  California             23405.987980       No     Basic   \n",
+       "9130  PK87824  California              3096.511217      Yes  Extended   \n",
+       "9131  TD14365  California              8163.890428       No  Extended   \n",
+       "9132  UP19263  California              7524.442436       No  Extended   \n",
+       "9133  Y167826  California              2611.836866       No  Extended   \n",
+       "\n",
+       "     education effective_to_date employmentstatus gender  income  ...  \\\n",
+       "0     Bachelor           2/24/11         Employed      F   56274  ...   \n",
+       "1     Bachelor           1/31/11       Unemployed      F       0  ...   \n",
+       "2     Bachelor           2/19/11         Employed      F   48767  ...   \n",
+       "3     Bachelor           1/20/11       Unemployed      M       0  ...   \n",
+       "4     Bachelor            2/3/11         Employed      M   43836  ...   \n",
+       "...        ...               ...              ...    ...     ...  ...   \n",
+       "9129  Bachelor           2/10/11         Employed      M   71941  ...   \n",
+       "9130   College           2/12/11         Employed      F   21604  ...   \n",
+       "9131  Bachelor            2/6/11       Unemployed      M       0  ...   \n",
+       "9132   College            2/3/11         Employed      M   21941  ...   \n",
+       "9133   College           2/14/11       Unemployed      M       0  ...   \n",
+       "\n",
+       "     months_since_policy_inception number_of_open_complaints  \\\n",
+       "0                                5                         0   \n",
+       "1                               42                         0   \n",
+       "2                               38                         0   \n",
+       "3                               65                         0   \n",
+       "4                               44                         0   \n",
+       "...                            ...                       ...   \n",
+       "9129                            89                         0   \n",
+       "9130                            28                         0   \n",
+       "9131                            37                         3   \n",
+       "9132                             3                         0   \n",
+       "9133                            90                         0   \n",
+       "\n",
+       "      number_of_policies     policy_type        policy  renew_offer_type  \\\n",
+       "0                      1  Corporate Auto  Corporate L3            Offer1   \n",
+       "1                      8   Personal Auto   Personal L3            Offer3   \n",
+       "2                      2   Personal Auto   Personal L3            Offer1   \n",
+       "3                      7  Corporate Auto  Corporate L2            Offer1   \n",
+       "4                      1   Personal Auto   Personal L1            Offer1   \n",
+       "...                  ...             ...           ...               ...   \n",
+       "9129                   2   Personal Auto   Personal L1            Offer2   \n",
+       "9130                   1  Corporate Auto  Corporate L3            Offer1   \n",
+       "9131                   2  Corporate Auto  Corporate L2            Offer1   \n",
+       "9132                   3   Personal Auto   Personal L2            Offer3   \n",
+       "9133                   1  Corporate Auto  Corporate L3            Offer4   \n",
+       "\n",
+       "      sales_channel total_claim_amount  vehicle_class vehicle_size  \n",
+       "0             Agent         384.811147   Two-Door Car      Medsize  \n",
+       "1             Agent        1131.464935  Four-Door Car      Medsize  \n",
+       "2             Agent         566.472247   Two-Door Car      Medsize  \n",
+       "3       Call Center         529.881344            SUV      Medsize  \n",
+       "4             Agent         138.130879  Four-Door Car      Medsize  \n",
+       "...             ...                ...            ...          ...  \n",
+       "9129            Web         198.234764  Four-Door Car      Medsize  \n",
+       "9130         Branch         379.200000  Four-Door Car      Medsize  \n",
+       "9131         Branch         790.784983  Four-Door Car      Medsize  \n",
+       "9132         Branch         691.200000  Four-Door Car        Large  \n",
+       "9133    Call Center         369.600000   Two-Door Car      Medsize  \n",
+       "\n",
+       "[9134 rows x 24 columns]"
+      ]
+     },
+     "execution_count": 6,
+     "metadata": {},
+     "output_type": "execute_result"
+    }
+   ],
+   "source": [
+    "# Dropping duplicates if there are\n",
+    "\n",
+    "df = df.drop_duplicates()\n",
+    "df"
+   ]
+  },
+  {
+   "cell_type": "code",
+   "execution_count": 7,
+   "id": "b3949153",
+   "metadata": {},
+   "outputs": [
+    {
+     "name": "stdout",
+     "output_type": "stream",
+     "text": [
+      "state unique values: ['Washington' 'Arizona' 'Nevada' 'California' 'Oregon']\n",
+      "response unique values: ['No' 'Yes']\n",
+      "coverage unique values: ['Basic' 'Extended' 'Premium']\n",
+      "education unique values: ['Bachelor' 'College' 'Master' 'High School or Below' 'Doctor']\n",
+      "employmentstatus unique values: ['Employed' 'Unemployed' 'Medical Leave' 'Disabled' 'Retired']\n",
+      "gender unique values: ['F' 'M']\n",
+      "number_of_open_complaints unique values: [0 2 1 3 5 4]\n",
+      "number_of_policies unique values: [1 8 2 7 9 4 3 6 5]\n",
+      "location_code unique values: ['Suburban' 'Rural' 'Urban']\n",
+      "marital_status unique values: ['Married' 'Single' 'Divorced']\n",
+      "policy_type unique values: ['Corporate Auto' 'Personal Auto' 'Special Auto']\n",
+      "policy unique values: ['Corporate L3' 'Personal L3' 'Corporate L2' 'Personal L1' 'Special L2'\n",
+      " 'Corporate L1' 'Personal L2' 'Special L1' 'Special L3']\n",
+      "renew_offer_type unique values: ['Offer1' 'Offer3' 'Offer2' 'Offer4']\n",
+      "sales_channel unique values: ['Agent' 'Call Center' 'Web' 'Branch']\n",
+      "vehicle_class unique values: ['Two-Door Car' 'Four-Door Car' 'SUV' 'Luxury SUV' 'Sports Car'\n",
+      " 'Luxury Car']\n",
+      "vehicle_size unique values: ['Medsize' 'Small' 'Large']\n"
+     ]
+    }
+   ],
+   "source": [
+    "# Checking unique values\n",
+    "\n",
+    "print(\"state unique values:\", df[\"state\"].unique())\n",
+    "print(\"response unique values:\", df[\"response\"].unique())\n",
+    "print(\"coverage unique values:\", df[\"coverage\"].unique())\n",
+    "print(\"education unique values:\", df[\"education\"].unique())\n",
+    "print(\"employmentstatus unique values:\", df[\"employmentstatus\"].unique())\n",
+    "print(\"gender unique values:\", df[\"gender\"].unique())\n",
+    "print(\"number_of_open_complaints unique values:\", df[\"number_of_open_complaints\"].unique())\n",
+    "print(\"number_of_policies unique values:\", df[\"number_of_policies\"].unique())\n",
+    "print(\"location_code unique values:\", df[\"location_code\"].unique())\n",
+    "print(\"marital_status unique values:\", df[\"marital_status\"].unique())\n",
+    "print(\"policy_type unique values:\", df[\"policy_type\"].unique())\n",
+    "print(\"policy unique values:\", df[\"policy\"].unique())\n",
+    "print(\"renew_offer_type unique values:\", df[\"renew_offer_type\"].unique())\n",
+    "print(\"sales_channel unique values:\", df[\"sales_channel\"].unique())\n",
+    "print(\"vehicle_class unique values:\", df[\"vehicle_class\"].unique())\n",
+    "print(\"vehicle_size unique values:\", df[\"vehicle_size\"].unique())"
+   ]
+  },
+  {
+   "cell_type": "code",
+   "execution_count": 8,
+   "id": "56c7a443",
+   "metadata": {},
+   "outputs": [
+    {
+     "name": "stdout",
+     "output_type": "stream",
+     "text": [
+      "Min of customer_lifetime_value: 1898.007675\n",
+      "Max of customer_lifetime_value: 83325.38119\n",
+      "Min of income: 0\n",
+      "Max of income: 99981\n",
+      "Min of monthly_premium_auto: 61\n",
+      "Max of monthly_premium_auto: 298\n",
+      "Min of months_since_last_claim: 0\n",
+      "Max of months_since_last_claim: 35\n",
+      "Min of months_since_policy_inception: 0\n",
+      "Max of months_since_policy_inception: 99\n",
+      "Min of total_claim_amount: 0.099007\n",
+      "Max of total_claim_amount: 2893.239678\n"
+     ]
+    }
+   ],
+   "source": [
+    "# Checking min values and max values\n",
+    "\n",
+    "print(\"Min of customer_lifetime_value:\", min(df[\"customer_lifetime_value\"]))\n",
+    "print(\"Max of customer_lifetime_value:\", max(df[\"customer_lifetime_value\"]))\n",
+    "print(\"Min of income:\", min(df[\"income\"]))\n",
+    "print(\"Max of income:\", max(df[\"income\"]))\n",
+    "print(\"Min of monthly_premium_auto:\", min(df[\"monthly_premium_auto\"]))\n",
+    "print(\"Max of monthly_premium_auto:\", max(df[\"monthly_premium_auto\"]))\n",
+    "print(\"Min of months_since_last_claim:\", min(df[\"months_since_last_claim\"]))\n",
+    "print(\"Max of months_since_last_claim:\", max(df[\"months_since_last_claim\"]))\n",
+    "print(\"Min of months_since_policy_inception:\", min(df[\"months_since_policy_inception\"]))\n",
+    "print(\"Max of months_since_policy_inception:\", max(df[\"months_since_policy_inception\"]))\n",
+    "print(\"Min of total_claim_amount:\", min(df[\"total_claim_amount\"]))\n",
+    "print(\"Max of total_claim_amount:\", max(df[\"total_claim_amount\"]))"
+   ]
+  },
+  {
+   "cell_type": "code",
+   "execution_count": 9,
+   "id": "584b19c7",
+   "metadata": {},
+   "outputs": [
+    {
+     "data": {
+      "text/html": [
+       "<div>\n",
+       "<style scoped>\n",
+       "    .dataframe tbody tr th:only-of-type {\n",
+       "        vertical-align: middle;\n",
+       "    }\n",
+       "\n",
+       "    .dataframe tbody tr th {\n",
+       "        vertical-align: top;\n",
+       "    }\n",
+       "\n",
+       "    .dataframe thead th {\n",
+       "        text-align: right;\n",
+       "    }\n",
+       "</style>\n",
+       "<table border=\"1\" class=\"dataframe\">\n",
+       "  <thead>\n",
+       "    <tr style=\"text-align: right;\">\n",
+       "      <th></th>\n",
+       "      <th>customer</th>\n",
+       "      <th>state</th>\n",
+       "      <th>customer_lifetime_value</th>\n",
+       "      <th>response</th>\n",
+       "      <th>coverage</th>\n",
+       "      <th>education</th>\n",
+       "      <th>effective_to_date</th>\n",
+       "      <th>employmentstatus</th>\n",
+       "      <th>gender</th>\n",
+       "      <th>income</th>\n",
+       "      <th>...</th>\n",
+       "      <th>months_since_last_claim</th>\n",
+       "      <th>months_since_policy_inception</th>\n",
+       "      <th>number_of_open_complaints</th>\n",
+       "      <th>number_of_policies</th>\n",
+       "      <th>policy_type</th>\n",
+       "      <th>policy</th>\n",
+       "      <th>renew_offer_type</th>\n",
+       "      <th>sales_channel</th>\n",
+       "      <th>vehicle_class</th>\n",
+       "      <th>vehicle_size</th>\n",
+       "    </tr>\n",
+       "  </thead>\n",
+       "  <tbody>\n",
+       "    <tr>\n",
+       "      <th>0</th>\n",
+       "      <td>BU79786</td>\n",
+       "      <td>Washington</td>\n",
+       "      <td>2763.519279</td>\n",
+       "      <td>No</td>\n",
+       "      <td>Basic</td>\n",
+       "      <td>Bachelor</td>\n",
+       "      <td>2/24/11</td>\n",
+       "      <td>Employed</td>\n",
+       "      <td>F</td>\n",
+       "      <td>56274</td>\n",
+       "      <td>...</td>\n",
+       "      <td>32</td>\n",
+       "      <td>5</td>\n",
+       "      <td>0</td>\n",
+       "      <td>1</td>\n",
+       "      <td>Corporate Auto</td>\n",
+       "      <td>Corporate L3</td>\n",
+       "      <td>Offer1</td>\n",
+       "      <td>Agent</td>\n",
+       "      <td>Two-Door Car</td>\n",
+       "      <td>Medsize</td>\n",
+       "    </tr>\n",
+       "    <tr>\n",
+       "      <th>1</th>\n",
+       "      <td>QZ44356</td>\n",
+       "      <td>Arizona</td>\n",
+       "      <td>6979.535903</td>\n",
+       "      <td>No</td>\n",
+       "      <td>Extended</td>\n",
+       "      <td>Bachelor</td>\n",
+       "      <td>1/31/11</td>\n",
+       "      <td>Unemployed</td>\n",
+       "      <td>F</td>\n",
+       "      <td>0</td>\n",
+       "      <td>...</td>\n",
+       "      <td>13</td>\n",
+       "      <td>42</td>\n",
+       "      <td>0</td>\n",
+       "      <td>8</td>\n",
+       "      <td>Personal Auto</td>\n",
+       "      <td>Personal L3</td>\n",
+       "      <td>Offer3</td>\n",
+       "      <td>Agent</td>\n",
+       "      <td>Four-Door Car</td>\n",
+       "      <td>Medsize</td>\n",
+       "    </tr>\n",
+       "    <tr>\n",
+       "      <th>2</th>\n",
+       "      <td>AI49188</td>\n",
+       "      <td>Nevada</td>\n",
+       "      <td>12887.431650</td>\n",
+       "      <td>No</td>\n",
+       "      <td>Premium</td>\n",
+       "      <td>Bachelor</td>\n",
+       "      <td>2/19/11</td>\n",
+       "      <td>Employed</td>\n",
+       "      <td>F</td>\n",
+       "      <td>48767</td>\n",
+       "      <td>...</td>\n",
+       "      <td>18</td>\n",
+       "      <td>38</td>\n",
+       "      <td>0</td>\n",
+       "      <td>2</td>\n",
+       "      <td>Personal Auto</td>\n",
+       "      <td>Personal L3</td>\n",
+       "      <td>Offer1</td>\n",
+       "      <td>Agent</td>\n",
+       "      <td>Two-Door Car</td>\n",
+       "      <td>Medsize</td>\n",
+       "    </tr>\n",
+       "    <tr>\n",
+       "      <th>3</th>\n",
+       "      <td>WW63253</td>\n",
+       "      <td>California</td>\n",
+       "      <td>7645.861827</td>\n",
+       "      <td>No</td>\n",
+       "      <td>Basic</td>\n",
+       "      <td>Bachelor</td>\n",
+       "      <td>1/20/11</td>\n",
+       "      <td>Unemployed</td>\n",
+       "      <td>M</td>\n",
+       "      <td>0</td>\n",
+       "      <td>...</td>\n",
+       "      <td>18</td>\n",
+       "      <td>65</td>\n",
+       "      <td>0</td>\n",
+       "      <td>7</td>\n",
+       "      <td>Corporate Auto</td>\n",
+       "      <td>Corporate L2</td>\n",
+       "      <td>Offer1</td>\n",
+       "      <td>Call Center</td>\n",
+       "      <td>SUV</td>\n",
+       "      <td>Medsize</td>\n",
+       "    </tr>\n",
+       "    <tr>\n",
+       "      <th>4</th>\n",
+       "      <td>HB64268</td>\n",
+       "      <td>Washington</td>\n",
+       "      <td>2813.692575</td>\n",
+       "      <td>No</td>\n",
+       "      <td>Basic</td>\n",
+       "      <td>Bachelor</td>\n",
+       "      <td>2/3/11</td>\n",
+       "      <td>Employed</td>\n",
+       "      <td>M</td>\n",
+       "      <td>43836</td>\n",
+       "      <td>...</td>\n",
+       "      <td>12</td>\n",
+       "      <td>44</td>\n",
+       "      <td>0</td>\n",
+       "      <td>1</td>\n",
+       "      <td>Personal Auto</td>\n",
+       "      <td>Personal L1</td>\n",
+       "      <td>Offer1</td>\n",
+       "      <td>Agent</td>\n",
+       "      <td>Four-Door Car</td>\n",
+       "      <td>Medsize</td>\n",
+       "    </tr>\n",
+       "    <tr>\n",
+       "      <th>...</th>\n",
+       "      <td>...</td>\n",
+       "      <td>...</td>\n",
+       "      <td>...</td>\n",
+       "      <td>...</td>\n",
+       "      <td>...</td>\n",
+       "      <td>...</td>\n",
+       "      <td>...</td>\n",
+       "      <td>...</td>\n",
+       "      <td>...</td>\n",
+       "      <td>...</td>\n",
+       "      <td>...</td>\n",
+       "      <td>...</td>\n",
+       "      <td>...</td>\n",
+       "      <td>...</td>\n",
+       "      <td>...</td>\n",
+       "      <td>...</td>\n",
+       "      <td>...</td>\n",
+       "      <td>...</td>\n",
+       "      <td>...</td>\n",
+       "      <td>...</td>\n",
+       "      <td>...</td>\n",
+       "    </tr>\n",
+       "    <tr>\n",
+       "      <th>9129</th>\n",
+       "      <td>LA72316</td>\n",
+       "      <td>California</td>\n",
+       "      <td>23405.987980</td>\n",
+       "      <td>No</td>\n",
+       "      <td>Basic</td>\n",
+       "      <td>Bachelor</td>\n",
+       "      <td>2/10/11</td>\n",
+       "      <td>Employed</td>\n",
+       "      <td>M</td>\n",
+       "      <td>71941</td>\n",
+       "      <td>...</td>\n",
+       "      <td>18</td>\n",
+       "      <td>89</td>\n",
+       "      <td>0</td>\n",
+       "      <td>2</td>\n",
+       "      <td>Personal Auto</td>\n",
+       "      <td>Personal L1</td>\n",
+       "      <td>Offer2</td>\n",
+       "      <td>Web</td>\n",
+       "      <td>Four-Door Car</td>\n",
+       "      <td>Medsize</td>\n",
+       "    </tr>\n",
+       "    <tr>\n",
+       "      <th>9130</th>\n",
+       "      <td>PK87824</td>\n",
+       "      <td>California</td>\n",
+       "      <td>3096.511217</td>\n",
+       "      <td>Yes</td>\n",
+       "      <td>Extended</td>\n",
+       "      <td>College</td>\n",
+       "      <td>2/12/11</td>\n",
+       "      <td>Employed</td>\n",
+       "      <td>F</td>\n",
+       "      <td>21604</td>\n",
+       "      <td>...</td>\n",
+       "      <td>14</td>\n",
+       "      <td>28</td>\n",
+       "      <td>0</td>\n",
+       "      <td>1</td>\n",
+       "      <td>Corporate Auto</td>\n",
+       "      <td>Corporate L3</td>\n",
+       "      <td>Offer1</td>\n",
+       "      <td>Branch</td>\n",
+       "      <td>Four-Door Car</td>\n",
+       "      <td>Medsize</td>\n",
+       "    </tr>\n",
+       "    <tr>\n",
+       "      <th>9131</th>\n",
+       "      <td>TD14365</td>\n",
+       "      <td>California</td>\n",
+       "      <td>8163.890428</td>\n",
+       "      <td>No</td>\n",
+       "      <td>Extended</td>\n",
+       "      <td>Bachelor</td>\n",
+       "      <td>2/6/11</td>\n",
+       "      <td>Unemployed</td>\n",
+       "      <td>M</td>\n",
+       "      <td>0</td>\n",
+       "      <td>...</td>\n",
+       "      <td>9</td>\n",
+       "      <td>37</td>\n",
+       "      <td>3</td>\n",
+       "      <td>2</td>\n",
+       "      <td>Corporate Auto</td>\n",
+       "      <td>Corporate L2</td>\n",
+       "      <td>Offer1</td>\n",
+       "      <td>Branch</td>\n",
+       "      <td>Four-Door Car</td>\n",
+       "      <td>Medsize</td>\n",
+       "    </tr>\n",
+       "    <tr>\n",
+       "      <th>9132</th>\n",
+       "      <td>UP19263</td>\n",
+       "      <td>California</td>\n",
+       "      <td>7524.442436</td>\n",
+       "      <td>No</td>\n",
+       "      <td>Extended</td>\n",
+       "      <td>College</td>\n",
+       "      <td>2/3/11</td>\n",
+       "      <td>Employed</td>\n",
+       "      <td>M</td>\n",
+       "      <td>21941</td>\n",
+       "      <td>...</td>\n",
+       "      <td>34</td>\n",
+       "      <td>3</td>\n",
+       "      <td>0</td>\n",
+       "      <td>3</td>\n",
+       "      <td>Personal Auto</td>\n",
+       "      <td>Personal L2</td>\n",
+       "      <td>Offer3</td>\n",
+       "      <td>Branch</td>\n",
+       "      <td>Four-Door Car</td>\n",
+       "      <td>Large</td>\n",
+       "    </tr>\n",
+       "    <tr>\n",
+       "      <th>9133</th>\n",
+       "      <td>Y167826</td>\n",
+       "      <td>California</td>\n",
+       "      <td>2611.836866</td>\n",
+       "      <td>No</td>\n",
+       "      <td>Extended</td>\n",
+       "      <td>College</td>\n",
+       "      <td>2/14/11</td>\n",
+       "      <td>Unemployed</td>\n",
+       "      <td>M</td>\n",
+       "      <td>0</td>\n",
+       "      <td>...</td>\n",
+       "      <td>3</td>\n",
+       "      <td>90</td>\n",
+       "      <td>0</td>\n",
+       "      <td>1</td>\n",
+       "      <td>Corporate Auto</td>\n",
+       "      <td>Corporate L3</td>\n",
+       "      <td>Offer4</td>\n",
+       "      <td>Call Center</td>\n",
+       "      <td>Two-Door Car</td>\n",
+       "      <td>Medsize</td>\n",
+       "    </tr>\n",
+       "  </tbody>\n",
+       "</table>\n",
+       "<p>9134 rows × 23 columns</p>\n",
+       "</div>"
+      ],
+      "text/plain": [
+       "     customer       state  customer_lifetime_value response  coverage  \\\n",
+       "0     BU79786  Washington              2763.519279       No     Basic   \n",
+       "1     QZ44356     Arizona              6979.535903       No  Extended   \n",
+       "2     AI49188      Nevada             12887.431650       No   Premium   \n",
+       "3     WW63253  California              7645.861827       No     Basic   \n",
+       "4     HB64268  Washington              2813.692575       No     Basic   \n",
+       "...       ...         ...                      ...      ...       ...   \n",
+       "9129  LA72316  California             23405.987980       No     Basic   \n",
+       "9130  PK87824  California              3096.511217      Yes  Extended   \n",
+       "9131  TD14365  California              8163.890428       No  Extended   \n",
+       "9132  UP19263  California              7524.442436       No  Extended   \n",
+       "9133  Y167826  California              2611.836866       No  Extended   \n",
+       "\n",
+       "     education effective_to_date employmentstatus gender  income  ...  \\\n",
+       "0     Bachelor           2/24/11         Employed      F   56274  ...   \n",
+       "1     Bachelor           1/31/11       Unemployed      F       0  ...   \n",
+       "2     Bachelor           2/19/11         Employed      F   48767  ...   \n",
+       "3     Bachelor           1/20/11       Unemployed      M       0  ...   \n",
+       "4     Bachelor            2/3/11         Employed      M   43836  ...   \n",
+       "...        ...               ...              ...    ...     ...  ...   \n",
+       "9129  Bachelor           2/10/11         Employed      M   71941  ...   \n",
+       "9130   College           2/12/11         Employed      F   21604  ...   \n",
+       "9131  Bachelor            2/6/11       Unemployed      M       0  ...   \n",
+       "9132   College            2/3/11         Employed      M   21941  ...   \n",
+       "9133   College           2/14/11       Unemployed      M       0  ...   \n",
+       "\n",
+       "     months_since_last_claim months_since_policy_inception  \\\n",
+       "0                         32                             5   \n",
+       "1                         13                            42   \n",
+       "2                         18                            38   \n",
+       "3                         18                            65   \n",
+       "4                         12                            44   \n",
+       "...                      ...                           ...   \n",
+       "9129                      18                            89   \n",
+       "9130                      14                            28   \n",
+       "9131                       9                            37   \n",
+       "9132                      34                             3   \n",
+       "9133                       3                            90   \n",
+       "\n",
+       "      number_of_open_complaints  number_of_policies     policy_type  \\\n",
+       "0                             0                   1  Corporate Auto   \n",
+       "1                             0                   8   Personal Auto   \n",
+       "2                             0                   2   Personal Auto   \n",
+       "3                             0                   7  Corporate Auto   \n",
+       "4                             0                   1   Personal Auto   \n",
+       "...                         ...                 ...             ...   \n",
+       "9129                          0                   2   Personal Auto   \n",
+       "9130                          0                   1  Corporate Auto   \n",
+       "9131                          3                   2  Corporate Auto   \n",
+       "9132                          0                   3   Personal Auto   \n",
+       "9133                          0                   1  Corporate Auto   \n",
+       "\n",
+       "            policy  renew_offer_type sales_channel  vehicle_class vehicle_size  \n",
+       "0     Corporate L3            Offer1         Agent   Two-Door Car      Medsize  \n",
+       "1      Personal L3            Offer3         Agent  Four-Door Car      Medsize  \n",
+       "2      Personal L3            Offer1         Agent   Two-Door Car      Medsize  \n",
+       "3     Corporate L2            Offer1   Call Center            SUV      Medsize  \n",
+       "4      Personal L1            Offer1         Agent  Four-Door Car      Medsize  \n",
+       "...            ...               ...           ...            ...          ...  \n",
+       "9129   Personal L1            Offer2           Web  Four-Door Car      Medsize  \n",
+       "9130  Corporate L3            Offer1        Branch  Four-Door Car      Medsize  \n",
+       "9131  Corporate L2            Offer1        Branch  Four-Door Car      Medsize  \n",
+       "9132   Personal L2            Offer3        Branch  Four-Door Car        Large  \n",
+       "9133  Corporate L3            Offer4   Call Center   Two-Door Car      Medsize  \n",
+       "\n",
+       "[9134 rows x 23 columns]"
+      ]
+     },
+     "execution_count": 9,
+     "metadata": {},
+     "output_type": "execute_result"
+    }
+   ],
+   "source": [
+    "# Splitting X-Y\n",
+    "\n",
+    "Y = df[\"total_claim_amount\"]\n",
+    "X = df.drop([\"total_claim_amount\"], axis = 1)\n",
+    "X"
+   ]
+  },
+  {
+   "cell_type": "code",
+   "execution_count": 10,
+   "id": "d8f88108",
+   "metadata": {},
+   "outputs": [
+    {
+     "data": {
+      "text/html": [
+       "<div>\n",
+       "<style scoped>\n",
+       "    .dataframe tbody tr th:only-of-type {\n",
+       "        vertical-align: middle;\n",
+       "    }\n",
+       "\n",
+       "    .dataframe tbody tr th {\n",
+       "        vertical-align: top;\n",
+       "    }\n",
+       "\n",
+       "    .dataframe thead th {\n",
+       "        text-align: right;\n",
+       "    }\n",
+       "</style>\n",
+       "<table border=\"1\" class=\"dataframe\">\n",
+       "  <thead>\n",
+       "    <tr style=\"text-align: right;\">\n",
+       "      <th></th>\n",
+       "      <th>customer</th>\n",
+       "      <th>state</th>\n",
+       "      <th>customer_lifetime_value</th>\n",
+       "      <th>response</th>\n",
+       "      <th>coverage</th>\n",
+       "      <th>education</th>\n",
+       "      <th>effective_to_date</th>\n",
+       "      <th>employmentstatus</th>\n",
+       "      <th>gender</th>\n",
+       "      <th>income</th>\n",
+       "      <th>...</th>\n",
+       "      <th>months_since_last_claim</th>\n",
+       "      <th>months_since_policy_inception</th>\n",
+       "      <th>number_of_open_complaints</th>\n",
+       "      <th>number_of_policies</th>\n",
+       "      <th>policy_type</th>\n",
+       "      <th>policy</th>\n",
+       "      <th>renew_offer_type</th>\n",
+       "      <th>sales_channel</th>\n",
+       "      <th>vehicle_class</th>\n",
+       "      <th>vehicle_size</th>\n",
+       "    </tr>\n",
+       "  </thead>\n",
+       "  <tbody>\n",
+       "    <tr>\n",
+       "      <th>0</th>\n",
+       "      <td>BU79786</td>\n",
+       "      <td>Washington</td>\n",
+       "      <td>0.010629</td>\n",
+       "      <td>No</td>\n",
+       "      <td>Basic</td>\n",
+       "      <td>Bachelor</td>\n",
+       "      <td>2/24/11</td>\n",
+       "      <td>Employed</td>\n",
+       "      <td>F</td>\n",
+       "      <td>0.562847</td>\n",
+       "      <td>...</td>\n",
+       "      <td>0.914286</td>\n",
+       "      <td>0.050505</td>\n",
+       "      <td>0.0</td>\n",
+       "      <td>0.000</td>\n",
+       "      <td>Corporate Auto</td>\n",
+       "      <td>Corporate L3</td>\n",
+       "      <td>Offer1</td>\n",
+       "      <td>Agent</td>\n",
+       "      <td>Two-Door Car</td>\n",
+       "      <td>Medsize</td>\n",
+       "    </tr>\n",
+       "    <tr>\n",
+       "      <th>1</th>\n",
+       "      <td>QZ44356</td>\n",
+       "      <td>Arizona</td>\n",
+       "      <td>0.062406</td>\n",
+       "      <td>No</td>\n",
+       "      <td>Extended</td>\n",
+       "      <td>Bachelor</td>\n",
+       "      <td>1/31/11</td>\n",
+       "      <td>Unemployed</td>\n",
+       "      <td>F</td>\n",
+       "      <td>0.000000</td>\n",
+       "      <td>...</td>\n",
+       "      <td>0.371429</td>\n",
+       "      <td>0.424242</td>\n",
+       "      <td>0.0</td>\n",
+       "      <td>0.875</td>\n",
+       "      <td>Personal Auto</td>\n",
+       "      <td>Personal L3</td>\n",
+       "      <td>Offer3</td>\n",
+       "      <td>Agent</td>\n",
+       "      <td>Four-Door Car</td>\n",
+       "      <td>Medsize</td>\n",
+       "    </tr>\n",
+       "    <tr>\n",
+       "      <th>2</th>\n",
+       "      <td>AI49188</td>\n",
+       "      <td>Nevada</td>\n",
+       "      <td>0.134960</td>\n",
+       "      <td>No</td>\n",
+       "      <td>Premium</td>\n",
+       "      <td>Bachelor</td>\n",
+       "      <td>2/19/11</td>\n",
+       "      <td>Employed</td>\n",
+       "      <td>F</td>\n",
+       "      <td>0.487763</td>\n",
+       "      <td>...</td>\n",
+       "      <td>0.514286</td>\n",
+       "      <td>0.383838</td>\n",
+       "      <td>0.0</td>\n",
+       "      <td>0.125</td>\n",
+       "      <td>Personal Auto</td>\n",
+       "      <td>Personal L3</td>\n",
+       "      <td>Offer1</td>\n",
+       "      <td>Agent</td>\n",
+       "      <td>Two-Door Car</td>\n",
+       "      <td>Medsize</td>\n",
+       "    </tr>\n",
+       "    <tr>\n",
+       "      <th>3</th>\n",
+       "      <td>WW63253</td>\n",
+       "      <td>California</td>\n",
+       "      <td>0.070589</td>\n",
+       "      <td>No</td>\n",
+       "      <td>Basic</td>\n",
+       "      <td>Bachelor</td>\n",
+       "      <td>1/20/11</td>\n",
+       "      <td>Unemployed</td>\n",
+       "      <td>M</td>\n",
+       "      <td>0.000000</td>\n",
+       "      <td>...</td>\n",
+       "      <td>0.514286</td>\n",
+       "      <td>0.656566</td>\n",
+       "      <td>0.0</td>\n",
+       "      <td>0.750</td>\n",
+       "      <td>Corporate Auto</td>\n",
+       "      <td>Corporate L2</td>\n",
+       "      <td>Offer1</td>\n",
+       "      <td>Call Center</td>\n",
+       "      <td>SUV</td>\n",
+       "      <td>Medsize</td>\n",
+       "    </tr>\n",
+       "    <tr>\n",
+       "      <th>4</th>\n",
+       "      <td>HB64268</td>\n",
+       "      <td>Washington</td>\n",
+       "      <td>0.011245</td>\n",
+       "      <td>No</td>\n",
+       "      <td>Basic</td>\n",
+       "      <td>Bachelor</td>\n",
+       "      <td>2/3/11</td>\n",
+       "      <td>Employed</td>\n",
+       "      <td>M</td>\n",
+       "      <td>0.438443</td>\n",
+       "      <td>...</td>\n",
+       "      <td>0.342857</td>\n",
+       "      <td>0.444444</td>\n",
+       "      <td>0.0</td>\n",
+       "      <td>0.000</td>\n",
+       "      <td>Personal Auto</td>\n",
+       "      <td>Personal L1</td>\n",
+       "      <td>Offer1</td>\n",
+       "      <td>Agent</td>\n",
+       "      <td>Four-Door Car</td>\n",
+       "      <td>Medsize</td>\n",
+       "    </tr>\n",
+       "    <tr>\n",
+       "      <th>...</th>\n",
+       "      <td>...</td>\n",
+       "      <td>...</td>\n",
+       "      <td>...</td>\n",
+       "      <td>...</td>\n",
+       "      <td>...</td>\n",
+       "      <td>...</td>\n",
+       "      <td>...</td>\n",
+       "      <td>...</td>\n",
+       "      <td>...</td>\n",
+       "      <td>...</td>\n",
+       "      <td>...</td>\n",
+       "      <td>...</td>\n",
+       "      <td>...</td>\n",
+       "      <td>...</td>\n",
+       "      <td>...</td>\n",
+       "      <td>...</td>\n",
+       "      <td>...</td>\n",
+       "      <td>...</td>\n",
+       "      <td>...</td>\n",
+       "      <td>...</td>\n",
+       "      <td>...</td>\n",
+       "    </tr>\n",
+       "    <tr>\n",
+       "      <th>9129</th>\n",
+       "      <td>LA72316</td>\n",
+       "      <td>California</td>\n",
+       "      <td>0.264137</td>\n",
+       "      <td>No</td>\n",
+       "      <td>Basic</td>\n",
+       "      <td>Bachelor</td>\n",
+       "      <td>2/10/11</td>\n",
+       "      <td>Employed</td>\n",
+       "      <td>M</td>\n",
+       "      <td>0.719547</td>\n",
+       "      <td>...</td>\n",
+       "      <td>0.514286</td>\n",
+       "      <td>0.898990</td>\n",
+       "      <td>0.0</td>\n",
+       "      <td>0.125</td>\n",
+       "      <td>Personal Auto</td>\n",
+       "      <td>Personal L1</td>\n",
+       "      <td>Offer2</td>\n",
+       "      <td>Web</td>\n",
+       "      <td>Four-Door Car</td>\n",
+       "      <td>Medsize</td>\n",
+       "    </tr>\n",
+       "    <tr>\n",
+       "      <th>9130</th>\n",
+       "      <td>PK87824</td>\n",
+       "      <td>California</td>\n",
+       "      <td>0.014719</td>\n",
+       "      <td>Yes</td>\n",
+       "      <td>Extended</td>\n",
+       "      <td>College</td>\n",
+       "      <td>2/12/11</td>\n",
+       "      <td>Employed</td>\n",
+       "      <td>F</td>\n",
+       "      <td>0.216081</td>\n",
+       "      <td>...</td>\n",
+       "      <td>0.400000</td>\n",
+       "      <td>0.282828</td>\n",
+       "      <td>0.0</td>\n",
+       "      <td>0.000</td>\n",
+       "      <td>Corporate Auto</td>\n",
+       "      <td>Corporate L3</td>\n",
+       "      <td>Offer1</td>\n",
+       "      <td>Branch</td>\n",
+       "      <td>Four-Door Car</td>\n",
+       "      <td>Medsize</td>\n",
+       "    </tr>\n",
+       "    <tr>\n",
+       "      <th>9131</th>\n",
+       "      <td>TD14365</td>\n",
+       "      <td>California</td>\n",
+       "      <td>0.076951</td>\n",
+       "      <td>No</td>\n",
+       "      <td>Extended</td>\n",
+       "      <td>Bachelor</td>\n",
+       "      <td>2/6/11</td>\n",
+       "      <td>Unemployed</td>\n",
+       "      <td>M</td>\n",
+       "      <td>0.000000</td>\n",
+       "      <td>...</td>\n",
+       "      <td>0.257143</td>\n",
+       "      <td>0.373737</td>\n",
+       "      <td>0.6</td>\n",
+       "      <td>0.125</td>\n",
+       "      <td>Corporate Auto</td>\n",
+       "      <td>Corporate L2</td>\n",
+       "      <td>Offer1</td>\n",
+       "      <td>Branch</td>\n",
+       "      <td>Four-Door Car</td>\n",
+       "      <td>Medsize</td>\n",
+       "    </tr>\n",
+       "    <tr>\n",
+       "      <th>9132</th>\n",
+       "      <td>UP19263</td>\n",
+       "      <td>California</td>\n",
+       "      <td>0.069098</td>\n",
+       "      <td>No</td>\n",
+       "      <td>Extended</td>\n",
+       "      <td>College</td>\n",
+       "      <td>2/3/11</td>\n",
+       "      <td>Employed</td>\n",
+       "      <td>M</td>\n",
+       "      <td>0.219452</td>\n",
+       "      <td>...</td>\n",
+       "      <td>0.971429</td>\n",
+       "      <td>0.030303</td>\n",
+       "      <td>0.0</td>\n",
+       "      <td>0.250</td>\n",
+       "      <td>Personal Auto</td>\n",
+       "      <td>Personal L2</td>\n",
+       "      <td>Offer3</td>\n",
+       "      <td>Branch</td>\n",
+       "      <td>Four-Door Car</td>\n",
+       "      <td>Large</td>\n",
+       "    </tr>\n",
+       "    <tr>\n",
+       "      <th>9133</th>\n",
+       "      <td>Y167826</td>\n",
+       "      <td>California</td>\n",
+       "      <td>0.008766</td>\n",
+       "      <td>No</td>\n",
+       "      <td>Extended</td>\n",
+       "      <td>College</td>\n",
+       "      <td>2/14/11</td>\n",
+       "      <td>Unemployed</td>\n",
+       "      <td>M</td>\n",
+       "      <td>0.000000</td>\n",
+       "      <td>...</td>\n",
+       "      <td>0.085714</td>\n",
+       "      <td>0.909091</td>\n",
+       "      <td>0.0</td>\n",
+       "      <td>0.000</td>\n",
+       "      <td>Corporate Auto</td>\n",
+       "      <td>Corporate L3</td>\n",
+       "      <td>Offer4</td>\n",
+       "      <td>Call Center</td>\n",
+       "      <td>Two-Door Car</td>\n",
+       "      <td>Medsize</td>\n",
+       "    </tr>\n",
+       "  </tbody>\n",
+       "</table>\n",
+       "<p>9134 rows × 23 columns</p>\n",
+       "</div>"
+      ],
+      "text/plain": [
+       "     customer       state  customer_lifetime_value response  coverage  \\\n",
+       "0     BU79786  Washington                 0.010629       No     Basic   \n",
+       "1     QZ44356     Arizona                 0.062406       No  Extended   \n",
+       "2     AI49188      Nevada                 0.134960       No   Premium   \n",
+       "3     WW63253  California                 0.070589       No     Basic   \n",
+       "4     HB64268  Washington                 0.011245       No     Basic   \n",
+       "...       ...         ...                      ...      ...       ...   \n",
+       "9129  LA72316  California                 0.264137       No     Basic   \n",
+       "9130  PK87824  California                 0.014719      Yes  Extended   \n",
+       "9131  TD14365  California                 0.076951       No  Extended   \n",
+       "9132  UP19263  California                 0.069098       No  Extended   \n",
+       "9133  Y167826  California                 0.008766       No  Extended   \n",
+       "\n",
+       "     education effective_to_date employmentstatus gender    income  ...  \\\n",
+       "0     Bachelor           2/24/11         Employed      F  0.562847  ...   \n",
+       "1     Bachelor           1/31/11       Unemployed      F  0.000000  ...   \n",
+       "2     Bachelor           2/19/11         Employed      F  0.487763  ...   \n",
+       "3     Bachelor           1/20/11       Unemployed      M  0.000000  ...   \n",
+       "4     Bachelor            2/3/11         Employed      M  0.438443  ...   \n",
+       "...        ...               ...              ...    ...       ...  ...   \n",
+       "9129  Bachelor           2/10/11         Employed      M  0.719547  ...   \n",
+       "9130   College           2/12/11         Employed      F  0.216081  ...   \n",
+       "9131  Bachelor            2/6/11       Unemployed      M  0.000000  ...   \n",
+       "9132   College            2/3/11         Employed      M  0.219452  ...   \n",
+       "9133   College           2/14/11       Unemployed      M  0.000000  ...   \n",
+       "\n",
+       "     months_since_last_claim months_since_policy_inception  \\\n",
+       "0                   0.914286                      0.050505   \n",
+       "1                   0.371429                      0.424242   \n",
+       "2                   0.514286                      0.383838   \n",
+       "3                   0.514286                      0.656566   \n",
+       "4                   0.342857                      0.444444   \n",
+       "...                      ...                           ...   \n",
+       "9129                0.514286                      0.898990   \n",
+       "9130                0.400000                      0.282828   \n",
+       "9131                0.257143                      0.373737   \n",
+       "9132                0.971429                      0.030303   \n",
+       "9133                0.085714                      0.909091   \n",
+       "\n",
+       "      number_of_open_complaints  number_of_policies     policy_type  \\\n",
+       "0                           0.0               0.000  Corporate Auto   \n",
+       "1                           0.0               0.875   Personal Auto   \n",
+       "2                           0.0               0.125   Personal Auto   \n",
+       "3                           0.0               0.750  Corporate Auto   \n",
+       "4                           0.0               0.000   Personal Auto   \n",
+       "...                         ...                 ...             ...   \n",
+       "9129                        0.0               0.125   Personal Auto   \n",
+       "9130                        0.0               0.000  Corporate Auto   \n",
+       "9131                        0.6               0.125  Corporate Auto   \n",
+       "9132                        0.0               0.250   Personal Auto   \n",
+       "9133                        0.0               0.000  Corporate Auto   \n",
+       "\n",
+       "            policy  renew_offer_type sales_channel  vehicle_class vehicle_size  \n",
+       "0     Corporate L3            Offer1         Agent   Two-Door Car      Medsize  \n",
+       "1      Personal L3            Offer3         Agent  Four-Door Car      Medsize  \n",
+       "2      Personal L3            Offer1         Agent   Two-Door Car      Medsize  \n",
+       "3     Corporate L2            Offer1   Call Center            SUV      Medsize  \n",
+       "4      Personal L1            Offer1         Agent  Four-Door Car      Medsize  \n",
+       "...            ...               ...           ...            ...          ...  \n",
+       "9129   Personal L1            Offer2           Web  Four-Door Car      Medsize  \n",
+       "9130  Corporate L3            Offer1        Branch  Four-Door Car      Medsize  \n",
+       "9131  Corporate L2            Offer1        Branch  Four-Door Car      Medsize  \n",
+       "9132   Personal L2            Offer3        Branch  Four-Door Car        Large  \n",
+       "9133  Corporate L3            Offer4   Call Center   Two-Door Car      Medsize  \n",
+       "\n",
+       "[9134 rows x 23 columns]"
+      ]
+     },
+     "execution_count": 10,
+     "metadata": {},
+     "output_type": "execute_result"
+    }
+   ],
+   "source": [
+    "# Normalizing X numerical values\n",
+    "\n",
+    "num_X = X.select_dtypes(include=np.number)\n",
+    "scaler = MinMaxScaler() \n",
+    "normalized_test = scaler.fit_transform(num_X) \n",
+    "normalized_test = pd.DataFrame(normalized_test, columns = num_X.columns)\n",
+    "normalized_test\n",
+    "X[normalized_test.columns] = normalized_test\n",
+    "X"
+   ]
+  }
+ ],
+ "metadata": {
+  "kernelspec": {
+   "display_name": "Python 3 (ipykernel)",
+   "language": "python",
+   "name": "python3"
+  },
+  "language_info": {
+   "codemirror_mode": {
+    "name": "ipython",
+    "version": 3
+   },
+   "file_extension": ".py",
+   "mimetype": "text/x-python",
+   "name": "python",
+   "nbconvert_exporter": "python",
+   "pygments_lexer": "ipython3",
+   "version": "3.11.4"
+  }
+ },
+ "nbformat": 4,
+ "nbformat_minor": 5
+}
diff --git a/Lab_Customer_Analysis_Round_5_Joao.ipynb b/Lab_Customer_Analysis_Round_5_Joao.ipynb
new file mode 100644
index 0000000..64f5032
--- /dev/null
+++ b/Lab_Customer_Analysis_Round_5_Joao.ipynb
@@ -0,0 +1,2250 @@
+{
+ "cells": [
+  {
+   "cell_type": "code",
+   "execution_count": 1,
+   "id": "f428a16d",
+   "metadata": {},
+   "outputs": [],
+   "source": [
+    "# Importing libraries\n",
+    "import pandas as pd\n",
+    "import numpy as np\n",
+    "\n",
+    "from sklearn.preprocessing import MinMaxScaler\n",
+    "from sklearn.model_selection import train_test_split"
+   ]
+  },
+  {
+   "cell_type": "code",
+   "execution_count": 2,
+   "id": "190485ab",
+   "metadata": {},
+   "outputs": [
+    {
+     "data": {
+      "text/html": [
+       "<div>\n",
+       "<style scoped>\n",
+       "    .dataframe tbody tr th:only-of-type {\n",
+       "        vertical-align: middle;\n",
+       "    }\n",
+       "\n",
+       "    .dataframe tbody tr th {\n",
+       "        vertical-align: top;\n",
+       "    }\n",
+       "\n",
+       "    .dataframe thead th {\n",
+       "        text-align: right;\n",
+       "    }\n",
+       "</style>\n",
+       "<table border=\"1\" class=\"dataframe\">\n",
+       "  <thead>\n",
+       "    <tr style=\"text-align: right;\">\n",
+       "      <th></th>\n",
+       "      <th>Customer</th>\n",
+       "      <th>State</th>\n",
+       "      <th>Customer Lifetime Value</th>\n",
+       "      <th>Response</th>\n",
+       "      <th>Coverage</th>\n",
+       "      <th>Education</th>\n",
+       "      <th>Effective To Date</th>\n",
+       "      <th>EmploymentStatus</th>\n",
+       "      <th>Gender</th>\n",
+       "      <th>Income</th>\n",
+       "      <th>...</th>\n",
+       "      <th>Months Since Policy Inception</th>\n",
+       "      <th>Number of Open Complaints</th>\n",
+       "      <th>Number of Policies</th>\n",
+       "      <th>Policy Type</th>\n",
+       "      <th>Policy</th>\n",
+       "      <th>Renew Offer Type</th>\n",
+       "      <th>Sales Channel</th>\n",
+       "      <th>Total Claim Amount</th>\n",
+       "      <th>Vehicle Class</th>\n",
+       "      <th>Vehicle Size</th>\n",
+       "    </tr>\n",
+       "  </thead>\n",
+       "  <tbody>\n",
+       "    <tr>\n",
+       "      <th>0</th>\n",
+       "      <td>BU79786</td>\n",
+       "      <td>Washington</td>\n",
+       "      <td>2763.519279</td>\n",
+       "      <td>No</td>\n",
+       "      <td>Basic</td>\n",
+       "      <td>Bachelor</td>\n",
+       "      <td>2/24/11</td>\n",
+       "      <td>Employed</td>\n",
+       "      <td>F</td>\n",
+       "      <td>56274</td>\n",
+       "      <td>...</td>\n",
+       "      <td>5</td>\n",
+       "      <td>0</td>\n",
+       "      <td>1</td>\n",
+       "      <td>Corporate Auto</td>\n",
+       "      <td>Corporate L3</td>\n",
+       "      <td>Offer1</td>\n",
+       "      <td>Agent</td>\n",
+       "      <td>384.811147</td>\n",
+       "      <td>Two-Door Car</td>\n",
+       "      <td>Medsize</td>\n",
+       "    </tr>\n",
+       "    <tr>\n",
+       "      <th>1</th>\n",
+       "      <td>QZ44356</td>\n",
+       "      <td>Arizona</td>\n",
+       "      <td>6979.535903</td>\n",
+       "      <td>No</td>\n",
+       "      <td>Extended</td>\n",
+       "      <td>Bachelor</td>\n",
+       "      <td>1/31/11</td>\n",
+       "      <td>Unemployed</td>\n",
+       "      <td>F</td>\n",
+       "      <td>0</td>\n",
+       "      <td>...</td>\n",
+       "      <td>42</td>\n",
+       "      <td>0</td>\n",
+       "      <td>8</td>\n",
+       "      <td>Personal Auto</td>\n",
+       "      <td>Personal L3</td>\n",
+       "      <td>Offer3</td>\n",
+       "      <td>Agent</td>\n",
+       "      <td>1131.464935</td>\n",
+       "      <td>Four-Door Car</td>\n",
+       "      <td>Medsize</td>\n",
+       "    </tr>\n",
+       "    <tr>\n",
+       "      <th>2</th>\n",
+       "      <td>AI49188</td>\n",
+       "      <td>Nevada</td>\n",
+       "      <td>12887.431650</td>\n",
+       "      <td>No</td>\n",
+       "      <td>Premium</td>\n",
+       "      <td>Bachelor</td>\n",
+       "      <td>2/19/11</td>\n",
+       "      <td>Employed</td>\n",
+       "      <td>F</td>\n",
+       "      <td>48767</td>\n",
+       "      <td>...</td>\n",
+       "      <td>38</td>\n",
+       "      <td>0</td>\n",
+       "      <td>2</td>\n",
+       "      <td>Personal Auto</td>\n",
+       "      <td>Personal L3</td>\n",
+       "      <td>Offer1</td>\n",
+       "      <td>Agent</td>\n",
+       "      <td>566.472247</td>\n",
+       "      <td>Two-Door Car</td>\n",
+       "      <td>Medsize</td>\n",
+       "    </tr>\n",
+       "    <tr>\n",
+       "      <th>3</th>\n",
+       "      <td>WW63253</td>\n",
+       "      <td>California</td>\n",
+       "      <td>7645.861827</td>\n",
+       "      <td>No</td>\n",
+       "      <td>Basic</td>\n",
+       "      <td>Bachelor</td>\n",
+       "      <td>1/20/11</td>\n",
+       "      <td>Unemployed</td>\n",
+       "      <td>M</td>\n",
+       "      <td>0</td>\n",
+       "      <td>...</td>\n",
+       "      <td>65</td>\n",
+       "      <td>0</td>\n",
+       "      <td>7</td>\n",
+       "      <td>Corporate Auto</td>\n",
+       "      <td>Corporate L2</td>\n",
+       "      <td>Offer1</td>\n",
+       "      <td>Call Center</td>\n",
+       "      <td>529.881344</td>\n",
+       "      <td>SUV</td>\n",
+       "      <td>Medsize</td>\n",
+       "    </tr>\n",
+       "    <tr>\n",
+       "      <th>4</th>\n",
+       "      <td>HB64268</td>\n",
+       "      <td>Washington</td>\n",
+       "      <td>2813.692575</td>\n",
+       "      <td>No</td>\n",
+       "      <td>Basic</td>\n",
+       "      <td>Bachelor</td>\n",
+       "      <td>2/3/11</td>\n",
+       "      <td>Employed</td>\n",
+       "      <td>M</td>\n",
+       "      <td>43836</td>\n",
+       "      <td>...</td>\n",
+       "      <td>44</td>\n",
+       "      <td>0</td>\n",
+       "      <td>1</td>\n",
+       "      <td>Personal Auto</td>\n",
+       "      <td>Personal L1</td>\n",
+       "      <td>Offer1</td>\n",
+       "      <td>Agent</td>\n",
+       "      <td>138.130879</td>\n",
+       "      <td>Four-Door Car</td>\n",
+       "      <td>Medsize</td>\n",
+       "    </tr>\n",
+       "    <tr>\n",
+       "      <th>...</th>\n",
+       "      <td>...</td>\n",
+       "      <td>...</td>\n",
+       "      <td>...</td>\n",
+       "      <td>...</td>\n",
+       "      <td>...</td>\n",
+       "      <td>...</td>\n",
+       "      <td>...</td>\n",
+       "      <td>...</td>\n",
+       "      <td>...</td>\n",
+       "      <td>...</td>\n",
+       "      <td>...</td>\n",
+       "      <td>...</td>\n",
+       "      <td>...</td>\n",
+       "      <td>...</td>\n",
+       "      <td>...</td>\n",
+       "      <td>...</td>\n",
+       "      <td>...</td>\n",
+       "      <td>...</td>\n",
+       "      <td>...</td>\n",
+       "      <td>...</td>\n",
+       "      <td>...</td>\n",
+       "    </tr>\n",
+       "    <tr>\n",
+       "      <th>9129</th>\n",
+       "      <td>LA72316</td>\n",
+       "      <td>California</td>\n",
+       "      <td>23405.987980</td>\n",
+       "      <td>No</td>\n",
+       "      <td>Basic</td>\n",
+       "      <td>Bachelor</td>\n",
+       "      <td>2/10/11</td>\n",
+       "      <td>Employed</td>\n",
+       "      <td>M</td>\n",
+       "      <td>71941</td>\n",
+       "      <td>...</td>\n",
+       "      <td>89</td>\n",
+       "      <td>0</td>\n",
+       "      <td>2</td>\n",
+       "      <td>Personal Auto</td>\n",
+       "      <td>Personal L1</td>\n",
+       "      <td>Offer2</td>\n",
+       "      <td>Web</td>\n",
+       "      <td>198.234764</td>\n",
+       "      <td>Four-Door Car</td>\n",
+       "      <td>Medsize</td>\n",
+       "    </tr>\n",
+       "    <tr>\n",
+       "      <th>9130</th>\n",
+       "      <td>PK87824</td>\n",
+       "      <td>California</td>\n",
+       "      <td>3096.511217</td>\n",
+       "      <td>Yes</td>\n",
+       "      <td>Extended</td>\n",
+       "      <td>College</td>\n",
+       "      <td>2/12/11</td>\n",
+       "      <td>Employed</td>\n",
+       "      <td>F</td>\n",
+       "      <td>21604</td>\n",
+       "      <td>...</td>\n",
+       "      <td>28</td>\n",
+       "      <td>0</td>\n",
+       "      <td>1</td>\n",
+       "      <td>Corporate Auto</td>\n",
+       "      <td>Corporate L3</td>\n",
+       "      <td>Offer1</td>\n",
+       "      <td>Branch</td>\n",
+       "      <td>379.200000</td>\n",
+       "      <td>Four-Door Car</td>\n",
+       "      <td>Medsize</td>\n",
+       "    </tr>\n",
+       "    <tr>\n",
+       "      <th>9131</th>\n",
+       "      <td>TD14365</td>\n",
+       "      <td>California</td>\n",
+       "      <td>8163.890428</td>\n",
+       "      <td>No</td>\n",
+       "      <td>Extended</td>\n",
+       "      <td>Bachelor</td>\n",
+       "      <td>2/6/11</td>\n",
+       "      <td>Unemployed</td>\n",
+       "      <td>M</td>\n",
+       "      <td>0</td>\n",
+       "      <td>...</td>\n",
+       "      <td>37</td>\n",
+       "      <td>3</td>\n",
+       "      <td>2</td>\n",
+       "      <td>Corporate Auto</td>\n",
+       "      <td>Corporate L2</td>\n",
+       "      <td>Offer1</td>\n",
+       "      <td>Branch</td>\n",
+       "      <td>790.784983</td>\n",
+       "      <td>Four-Door Car</td>\n",
+       "      <td>Medsize</td>\n",
+       "    </tr>\n",
+       "    <tr>\n",
+       "      <th>9132</th>\n",
+       "      <td>UP19263</td>\n",
+       "      <td>California</td>\n",
+       "      <td>7524.442436</td>\n",
+       "      <td>No</td>\n",
+       "      <td>Extended</td>\n",
+       "      <td>College</td>\n",
+       "      <td>2/3/11</td>\n",
+       "      <td>Employed</td>\n",
+       "      <td>M</td>\n",
+       "      <td>21941</td>\n",
+       "      <td>...</td>\n",
+       "      <td>3</td>\n",
+       "      <td>0</td>\n",
+       "      <td>3</td>\n",
+       "      <td>Personal Auto</td>\n",
+       "      <td>Personal L2</td>\n",
+       "      <td>Offer3</td>\n",
+       "      <td>Branch</td>\n",
+       "      <td>691.200000</td>\n",
+       "      <td>Four-Door Car</td>\n",
+       "      <td>Large</td>\n",
+       "    </tr>\n",
+       "    <tr>\n",
+       "      <th>9133</th>\n",
+       "      <td>Y167826</td>\n",
+       "      <td>California</td>\n",
+       "      <td>2611.836866</td>\n",
+       "      <td>No</td>\n",
+       "      <td>Extended</td>\n",
+       "      <td>College</td>\n",
+       "      <td>2/14/11</td>\n",
+       "      <td>Unemployed</td>\n",
+       "      <td>M</td>\n",
+       "      <td>0</td>\n",
+       "      <td>...</td>\n",
+       "      <td>90</td>\n",
+       "      <td>0</td>\n",
+       "      <td>1</td>\n",
+       "      <td>Corporate Auto</td>\n",
+       "      <td>Corporate L3</td>\n",
+       "      <td>Offer4</td>\n",
+       "      <td>Call Center</td>\n",
+       "      <td>369.600000</td>\n",
+       "      <td>Two-Door Car</td>\n",
+       "      <td>Medsize</td>\n",
+       "    </tr>\n",
+       "  </tbody>\n",
+       "</table>\n",
+       "<p>9134 rows × 24 columns</p>\n",
+       "</div>"
+      ],
+      "text/plain": [
+       "     Customer       State  Customer Lifetime Value Response  Coverage  \\\n",
+       "0     BU79786  Washington              2763.519279       No     Basic   \n",
+       "1     QZ44356     Arizona              6979.535903       No  Extended   \n",
+       "2     AI49188      Nevada             12887.431650       No   Premium   \n",
+       "3     WW63253  California              7645.861827       No     Basic   \n",
+       "4     HB64268  Washington              2813.692575       No     Basic   \n",
+       "...       ...         ...                      ...      ...       ...   \n",
+       "9129  LA72316  California             23405.987980       No     Basic   \n",
+       "9130  PK87824  California              3096.511217      Yes  Extended   \n",
+       "9131  TD14365  California              8163.890428       No  Extended   \n",
+       "9132  UP19263  California              7524.442436       No  Extended   \n",
+       "9133  Y167826  California              2611.836866       No  Extended   \n",
+       "\n",
+       "     Education Effective To Date EmploymentStatus Gender  Income  ...  \\\n",
+       "0     Bachelor           2/24/11         Employed      F   56274  ...   \n",
+       "1     Bachelor           1/31/11       Unemployed      F       0  ...   \n",
+       "2     Bachelor           2/19/11         Employed      F   48767  ...   \n",
+       "3     Bachelor           1/20/11       Unemployed      M       0  ...   \n",
+       "4     Bachelor            2/3/11         Employed      M   43836  ...   \n",
+       "...        ...               ...              ...    ...     ...  ...   \n",
+       "9129  Bachelor           2/10/11         Employed      M   71941  ...   \n",
+       "9130   College           2/12/11         Employed      F   21604  ...   \n",
+       "9131  Bachelor            2/6/11       Unemployed      M       0  ...   \n",
+       "9132   College            2/3/11         Employed      M   21941  ...   \n",
+       "9133   College           2/14/11       Unemployed      M       0  ...   \n",
+       "\n",
+       "     Months Since Policy Inception Number of Open Complaints  \\\n",
+       "0                                5                         0   \n",
+       "1                               42                         0   \n",
+       "2                               38                         0   \n",
+       "3                               65                         0   \n",
+       "4                               44                         0   \n",
+       "...                            ...                       ...   \n",
+       "9129                            89                         0   \n",
+       "9130                            28                         0   \n",
+       "9131                            37                         3   \n",
+       "9132                             3                         0   \n",
+       "9133                            90                         0   \n",
+       "\n",
+       "      Number of Policies     Policy Type        Policy  Renew Offer Type  \\\n",
+       "0                      1  Corporate Auto  Corporate L3            Offer1   \n",
+       "1                      8   Personal Auto   Personal L3            Offer3   \n",
+       "2                      2   Personal Auto   Personal L3            Offer1   \n",
+       "3                      7  Corporate Auto  Corporate L2            Offer1   \n",
+       "4                      1   Personal Auto   Personal L1            Offer1   \n",
+       "...                  ...             ...           ...               ...   \n",
+       "9129                   2   Personal Auto   Personal L1            Offer2   \n",
+       "9130                   1  Corporate Auto  Corporate L3            Offer1   \n",
+       "9131                   2  Corporate Auto  Corporate L2            Offer1   \n",
+       "9132                   3   Personal Auto   Personal L2            Offer3   \n",
+       "9133                   1  Corporate Auto  Corporate L3            Offer4   \n",
+       "\n",
+       "      Sales Channel Total Claim Amount  Vehicle Class Vehicle Size  \n",
+       "0             Agent         384.811147   Two-Door Car      Medsize  \n",
+       "1             Agent        1131.464935  Four-Door Car      Medsize  \n",
+       "2             Agent         566.472247   Two-Door Car      Medsize  \n",
+       "3       Call Center         529.881344            SUV      Medsize  \n",
+       "4             Agent         138.130879  Four-Door Car      Medsize  \n",
+       "...             ...                ...            ...          ...  \n",
+       "9129            Web         198.234764  Four-Door Car      Medsize  \n",
+       "9130         Branch         379.200000  Four-Door Car      Medsize  \n",
+       "9131         Branch         790.784983  Four-Door Car      Medsize  \n",
+       "9132         Branch         691.200000  Four-Door Car        Large  \n",
+       "9133    Call Center         369.600000   Two-Door Car      Medsize  \n",
+       "\n",
+       "[9134 rows x 24 columns]"
+      ]
+     },
+     "execution_count": 2,
+     "metadata": {},
+     "output_type": "execute_result"
+    }
+   ],
+   "source": [
+    "# Importing file\n",
+    "\n",
+    "df = pd.read_csv(r\"C:\\Users\\joaoa\\Desktop\\Ironhack\\Labs\\lab-customer-analysis-round-5\\files_for_lab\\csv_files\\marketing_customer_analysis.csv\")\n",
+    "df"
+   ]
+  },
+  {
+   "cell_type": "code",
+   "execution_count": 3,
+   "id": "10c11a0c",
+   "metadata": {},
+   "outputs": [
+    {
+     "data": {
+      "text/html": [
+       "<div>\n",
+       "<style scoped>\n",
+       "    .dataframe tbody tr th:only-of-type {\n",
+       "        vertical-align: middle;\n",
+       "    }\n",
+       "\n",
+       "    .dataframe tbody tr th {\n",
+       "        vertical-align: top;\n",
+       "    }\n",
+       "\n",
+       "    .dataframe thead th {\n",
+       "        text-align: right;\n",
+       "    }\n",
+       "</style>\n",
+       "<table border=\"1\" class=\"dataframe\">\n",
+       "  <thead>\n",
+       "    <tr style=\"text-align: right;\">\n",
+       "      <th></th>\n",
+       "      <th>customer</th>\n",
+       "      <th>state</th>\n",
+       "      <th>customer_lifetime_value</th>\n",
+       "      <th>response</th>\n",
+       "      <th>coverage</th>\n",
+       "      <th>education</th>\n",
+       "      <th>effective_to_date</th>\n",
+       "      <th>employmentstatus</th>\n",
+       "      <th>gender</th>\n",
+       "      <th>income</th>\n",
+       "      <th>...</th>\n",
+       "      <th>months_since_policy_inception</th>\n",
+       "      <th>number_of_open_complaints</th>\n",
+       "      <th>number_of_policies</th>\n",
+       "      <th>policy_type</th>\n",
+       "      <th>policy</th>\n",
+       "      <th>renew_offer_type</th>\n",
+       "      <th>sales_channel</th>\n",
+       "      <th>total_claim_amount</th>\n",
+       "      <th>vehicle_class</th>\n",
+       "      <th>vehicle_size</th>\n",
+       "    </tr>\n",
+       "  </thead>\n",
+       "  <tbody>\n",
+       "    <tr>\n",
+       "      <th>0</th>\n",
+       "      <td>BU79786</td>\n",
+       "      <td>Washington</td>\n",
+       "      <td>2763.519279</td>\n",
+       "      <td>No</td>\n",
+       "      <td>Basic</td>\n",
+       "      <td>Bachelor</td>\n",
+       "      <td>2/24/11</td>\n",
+       "      <td>Employed</td>\n",
+       "      <td>F</td>\n",
+       "      <td>56274</td>\n",
+       "      <td>...</td>\n",
+       "      <td>5</td>\n",
+       "      <td>0</td>\n",
+       "      <td>1</td>\n",
+       "      <td>Corporate Auto</td>\n",
+       "      <td>Corporate L3</td>\n",
+       "      <td>Offer1</td>\n",
+       "      <td>Agent</td>\n",
+       "      <td>384.811147</td>\n",
+       "      <td>Two-Door Car</td>\n",
+       "      <td>Medsize</td>\n",
+       "    </tr>\n",
+       "    <tr>\n",
+       "      <th>1</th>\n",
+       "      <td>QZ44356</td>\n",
+       "      <td>Arizona</td>\n",
+       "      <td>6979.535903</td>\n",
+       "      <td>No</td>\n",
+       "      <td>Extended</td>\n",
+       "      <td>Bachelor</td>\n",
+       "      <td>1/31/11</td>\n",
+       "      <td>Unemployed</td>\n",
+       "      <td>F</td>\n",
+       "      <td>0</td>\n",
+       "      <td>...</td>\n",
+       "      <td>42</td>\n",
+       "      <td>0</td>\n",
+       "      <td>8</td>\n",
+       "      <td>Personal Auto</td>\n",
+       "      <td>Personal L3</td>\n",
+       "      <td>Offer3</td>\n",
+       "      <td>Agent</td>\n",
+       "      <td>1131.464935</td>\n",
+       "      <td>Four-Door Car</td>\n",
+       "      <td>Medsize</td>\n",
+       "    </tr>\n",
+       "    <tr>\n",
+       "      <th>2</th>\n",
+       "      <td>AI49188</td>\n",
+       "      <td>Nevada</td>\n",
+       "      <td>12887.431650</td>\n",
+       "      <td>No</td>\n",
+       "      <td>Premium</td>\n",
+       "      <td>Bachelor</td>\n",
+       "      <td>2/19/11</td>\n",
+       "      <td>Employed</td>\n",
+       "      <td>F</td>\n",
+       "      <td>48767</td>\n",
+       "      <td>...</td>\n",
+       "      <td>38</td>\n",
+       "      <td>0</td>\n",
+       "      <td>2</td>\n",
+       "      <td>Personal Auto</td>\n",
+       "      <td>Personal L3</td>\n",
+       "      <td>Offer1</td>\n",
+       "      <td>Agent</td>\n",
+       "      <td>566.472247</td>\n",
+       "      <td>Two-Door Car</td>\n",
+       "      <td>Medsize</td>\n",
+       "    </tr>\n",
+       "    <tr>\n",
+       "      <th>3</th>\n",
+       "      <td>WW63253</td>\n",
+       "      <td>California</td>\n",
+       "      <td>7645.861827</td>\n",
+       "      <td>No</td>\n",
+       "      <td>Basic</td>\n",
+       "      <td>Bachelor</td>\n",
+       "      <td>1/20/11</td>\n",
+       "      <td>Unemployed</td>\n",
+       "      <td>M</td>\n",
+       "      <td>0</td>\n",
+       "      <td>...</td>\n",
+       "      <td>65</td>\n",
+       "      <td>0</td>\n",
+       "      <td>7</td>\n",
+       "      <td>Corporate Auto</td>\n",
+       "      <td>Corporate L2</td>\n",
+       "      <td>Offer1</td>\n",
+       "      <td>Call Center</td>\n",
+       "      <td>529.881344</td>\n",
+       "      <td>SUV</td>\n",
+       "      <td>Medsize</td>\n",
+       "    </tr>\n",
+       "    <tr>\n",
+       "      <th>4</th>\n",
+       "      <td>HB64268</td>\n",
+       "      <td>Washington</td>\n",
+       "      <td>2813.692575</td>\n",
+       "      <td>No</td>\n",
+       "      <td>Basic</td>\n",
+       "      <td>Bachelor</td>\n",
+       "      <td>2/3/11</td>\n",
+       "      <td>Employed</td>\n",
+       "      <td>M</td>\n",
+       "      <td>43836</td>\n",
+       "      <td>...</td>\n",
+       "      <td>44</td>\n",
+       "      <td>0</td>\n",
+       "      <td>1</td>\n",
+       "      <td>Personal Auto</td>\n",
+       "      <td>Personal L1</td>\n",
+       "      <td>Offer1</td>\n",
+       "      <td>Agent</td>\n",
+       "      <td>138.130879</td>\n",
+       "      <td>Four-Door Car</td>\n",
+       "      <td>Medsize</td>\n",
+       "    </tr>\n",
+       "    <tr>\n",
+       "      <th>...</th>\n",
+       "      <td>...</td>\n",
+       "      <td>...</td>\n",
+       "      <td>...</td>\n",
+       "      <td>...</td>\n",
+       "      <td>...</td>\n",
+       "      <td>...</td>\n",
+       "      <td>...</td>\n",
+       "      <td>...</td>\n",
+       "      <td>...</td>\n",
+       "      <td>...</td>\n",
+       "      <td>...</td>\n",
+       "      <td>...</td>\n",
+       "      <td>...</td>\n",
+       "      <td>...</td>\n",
+       "      <td>...</td>\n",
+       "      <td>...</td>\n",
+       "      <td>...</td>\n",
+       "      <td>...</td>\n",
+       "      <td>...</td>\n",
+       "      <td>...</td>\n",
+       "      <td>...</td>\n",
+       "    </tr>\n",
+       "    <tr>\n",
+       "      <th>9129</th>\n",
+       "      <td>LA72316</td>\n",
+       "      <td>California</td>\n",
+       "      <td>23405.987980</td>\n",
+       "      <td>No</td>\n",
+       "      <td>Basic</td>\n",
+       "      <td>Bachelor</td>\n",
+       "      <td>2/10/11</td>\n",
+       "      <td>Employed</td>\n",
+       "      <td>M</td>\n",
+       "      <td>71941</td>\n",
+       "      <td>...</td>\n",
+       "      <td>89</td>\n",
+       "      <td>0</td>\n",
+       "      <td>2</td>\n",
+       "      <td>Personal Auto</td>\n",
+       "      <td>Personal L1</td>\n",
+       "      <td>Offer2</td>\n",
+       "      <td>Web</td>\n",
+       "      <td>198.234764</td>\n",
+       "      <td>Four-Door Car</td>\n",
+       "      <td>Medsize</td>\n",
+       "    </tr>\n",
+       "    <tr>\n",
+       "      <th>9130</th>\n",
+       "      <td>PK87824</td>\n",
+       "      <td>California</td>\n",
+       "      <td>3096.511217</td>\n",
+       "      <td>Yes</td>\n",
+       "      <td>Extended</td>\n",
+       "      <td>College</td>\n",
+       "      <td>2/12/11</td>\n",
+       "      <td>Employed</td>\n",
+       "      <td>F</td>\n",
+       "      <td>21604</td>\n",
+       "      <td>...</td>\n",
+       "      <td>28</td>\n",
+       "      <td>0</td>\n",
+       "      <td>1</td>\n",
+       "      <td>Corporate Auto</td>\n",
+       "      <td>Corporate L3</td>\n",
+       "      <td>Offer1</td>\n",
+       "      <td>Branch</td>\n",
+       "      <td>379.200000</td>\n",
+       "      <td>Four-Door Car</td>\n",
+       "      <td>Medsize</td>\n",
+       "    </tr>\n",
+       "    <tr>\n",
+       "      <th>9131</th>\n",
+       "      <td>TD14365</td>\n",
+       "      <td>California</td>\n",
+       "      <td>8163.890428</td>\n",
+       "      <td>No</td>\n",
+       "      <td>Extended</td>\n",
+       "      <td>Bachelor</td>\n",
+       "      <td>2/6/11</td>\n",
+       "      <td>Unemployed</td>\n",
+       "      <td>M</td>\n",
+       "      <td>0</td>\n",
+       "      <td>...</td>\n",
+       "      <td>37</td>\n",
+       "      <td>3</td>\n",
+       "      <td>2</td>\n",
+       "      <td>Corporate Auto</td>\n",
+       "      <td>Corporate L2</td>\n",
+       "      <td>Offer1</td>\n",
+       "      <td>Branch</td>\n",
+       "      <td>790.784983</td>\n",
+       "      <td>Four-Door Car</td>\n",
+       "      <td>Medsize</td>\n",
+       "    </tr>\n",
+       "    <tr>\n",
+       "      <th>9132</th>\n",
+       "      <td>UP19263</td>\n",
+       "      <td>California</td>\n",
+       "      <td>7524.442436</td>\n",
+       "      <td>No</td>\n",
+       "      <td>Extended</td>\n",
+       "      <td>College</td>\n",
+       "      <td>2/3/11</td>\n",
+       "      <td>Employed</td>\n",
+       "      <td>M</td>\n",
+       "      <td>21941</td>\n",
+       "      <td>...</td>\n",
+       "      <td>3</td>\n",
+       "      <td>0</td>\n",
+       "      <td>3</td>\n",
+       "      <td>Personal Auto</td>\n",
+       "      <td>Personal L2</td>\n",
+       "      <td>Offer3</td>\n",
+       "      <td>Branch</td>\n",
+       "      <td>691.200000</td>\n",
+       "      <td>Four-Door Car</td>\n",
+       "      <td>Large</td>\n",
+       "    </tr>\n",
+       "    <tr>\n",
+       "      <th>9133</th>\n",
+       "      <td>Y167826</td>\n",
+       "      <td>California</td>\n",
+       "      <td>2611.836866</td>\n",
+       "      <td>No</td>\n",
+       "      <td>Extended</td>\n",
+       "      <td>College</td>\n",
+       "      <td>2/14/11</td>\n",
+       "      <td>Unemployed</td>\n",
+       "      <td>M</td>\n",
+       "      <td>0</td>\n",
+       "      <td>...</td>\n",
+       "      <td>90</td>\n",
+       "      <td>0</td>\n",
+       "      <td>1</td>\n",
+       "      <td>Corporate Auto</td>\n",
+       "      <td>Corporate L3</td>\n",
+       "      <td>Offer4</td>\n",
+       "      <td>Call Center</td>\n",
+       "      <td>369.600000</td>\n",
+       "      <td>Two-Door Car</td>\n",
+       "      <td>Medsize</td>\n",
+       "    </tr>\n",
+       "  </tbody>\n",
+       "</table>\n",
+       "<p>9134 rows × 24 columns</p>\n",
+       "</div>"
+      ],
+      "text/plain": [
+       "     customer       state  customer_lifetime_value response  coverage  \\\n",
+       "0     BU79786  Washington              2763.519279       No     Basic   \n",
+       "1     QZ44356     Arizona              6979.535903       No  Extended   \n",
+       "2     AI49188      Nevada             12887.431650       No   Premium   \n",
+       "3     WW63253  California              7645.861827       No     Basic   \n",
+       "4     HB64268  Washington              2813.692575       No     Basic   \n",
+       "...       ...         ...                      ...      ...       ...   \n",
+       "9129  LA72316  California             23405.987980       No     Basic   \n",
+       "9130  PK87824  California              3096.511217      Yes  Extended   \n",
+       "9131  TD14365  California              8163.890428       No  Extended   \n",
+       "9132  UP19263  California              7524.442436       No  Extended   \n",
+       "9133  Y167826  California              2611.836866       No  Extended   \n",
+       "\n",
+       "     education effective_to_date employmentstatus gender  income  ...  \\\n",
+       "0     Bachelor           2/24/11         Employed      F   56274  ...   \n",
+       "1     Bachelor           1/31/11       Unemployed      F       0  ...   \n",
+       "2     Bachelor           2/19/11         Employed      F   48767  ...   \n",
+       "3     Bachelor           1/20/11       Unemployed      M       0  ...   \n",
+       "4     Bachelor            2/3/11         Employed      M   43836  ...   \n",
+       "...        ...               ...              ...    ...     ...  ...   \n",
+       "9129  Bachelor           2/10/11         Employed      M   71941  ...   \n",
+       "9130   College           2/12/11         Employed      F   21604  ...   \n",
+       "9131  Bachelor            2/6/11       Unemployed      M       0  ...   \n",
+       "9132   College            2/3/11         Employed      M   21941  ...   \n",
+       "9133   College           2/14/11       Unemployed      M       0  ...   \n",
+       "\n",
+       "     months_since_policy_inception number_of_open_complaints  \\\n",
+       "0                                5                         0   \n",
+       "1                               42                         0   \n",
+       "2                               38                         0   \n",
+       "3                               65                         0   \n",
+       "4                               44                         0   \n",
+       "...                            ...                       ...   \n",
+       "9129                            89                         0   \n",
+       "9130                            28                         0   \n",
+       "9131                            37                         3   \n",
+       "9132                             3                         0   \n",
+       "9133                            90                         0   \n",
+       "\n",
+       "      number_of_policies     policy_type        policy  renew_offer_type  \\\n",
+       "0                      1  Corporate Auto  Corporate L3            Offer1   \n",
+       "1                      8   Personal Auto   Personal L3            Offer3   \n",
+       "2                      2   Personal Auto   Personal L3            Offer1   \n",
+       "3                      7  Corporate Auto  Corporate L2            Offer1   \n",
+       "4                      1   Personal Auto   Personal L1            Offer1   \n",
+       "...                  ...             ...           ...               ...   \n",
+       "9129                   2   Personal Auto   Personal L1            Offer2   \n",
+       "9130                   1  Corporate Auto  Corporate L3            Offer1   \n",
+       "9131                   2  Corporate Auto  Corporate L2            Offer1   \n",
+       "9132                   3   Personal Auto   Personal L2            Offer3   \n",
+       "9133                   1  Corporate Auto  Corporate L3            Offer4   \n",
+       "\n",
+       "      sales_channel total_claim_amount  vehicle_class vehicle_size  \n",
+       "0             Agent         384.811147   Two-Door Car      Medsize  \n",
+       "1             Agent        1131.464935  Four-Door Car      Medsize  \n",
+       "2             Agent         566.472247   Two-Door Car      Medsize  \n",
+       "3       Call Center         529.881344            SUV      Medsize  \n",
+       "4             Agent         138.130879  Four-Door Car      Medsize  \n",
+       "...             ...                ...            ...          ...  \n",
+       "9129            Web         198.234764  Four-Door Car      Medsize  \n",
+       "9130         Branch         379.200000  Four-Door Car      Medsize  \n",
+       "9131         Branch         790.784983  Four-Door Car      Medsize  \n",
+       "9132         Branch         691.200000  Four-Door Car        Large  \n",
+       "9133    Call Center         369.600000   Two-Door Car      Medsize  \n",
+       "\n",
+       "[9134 rows x 24 columns]"
+      ]
+     },
+     "execution_count": 3,
+     "metadata": {},
+     "output_type": "execute_result"
+    }
+   ],
+   "source": [
+    "# Standardizing columns names\n",
+    "\n",
+    "cols = []\n",
+    "for i in range(len(df.columns)):\n",
+    "    cols.append(df.columns[i].lower().replace(\" \",\"_\"))\n",
+    "df.columns = cols\n",
+    "df"
+   ]
+  },
+  {
+   "cell_type": "code",
+   "execution_count": 4,
+   "id": "12c46e60",
+   "metadata": {},
+   "outputs": [
+    {
+     "data": {
+      "text/plain": [
+       "customer                          object\n",
+       "state                             object\n",
+       "customer_lifetime_value          float64\n",
+       "response                          object\n",
+       "coverage                          object\n",
+       "education                         object\n",
+       "effective_to_date                 object\n",
+       "employmentstatus                  object\n",
+       "gender                            object\n",
+       "income                             int64\n",
+       "location_code                     object\n",
+       "marital_status                    object\n",
+       "monthly_premium_auto               int64\n",
+       "months_since_last_claim            int64\n",
+       "months_since_policy_inception      int64\n",
+       "number_of_open_complaints          int64\n",
+       "number_of_policies                 int64\n",
+       "policy_type                       object\n",
+       "policy                            object\n",
+       "renew_offer_type                  object\n",
+       "sales_channel                     object\n",
+       "total_claim_amount               float64\n",
+       "vehicle_class                     object\n",
+       "vehicle_size                      object\n",
+       "dtype: object"
+      ]
+     },
+     "execution_count": 4,
+     "metadata": {},
+     "output_type": "execute_result"
+    }
+   ],
+   "source": [
+    "# Looking for data types\n",
+    "\n",
+    "df.dtypes"
+   ]
+  },
+  {
+   "cell_type": "code",
+   "execution_count": 5,
+   "id": "86dd7344",
+   "metadata": {},
+   "outputs": [
+    {
+     "name": "stdout",
+     "output_type": "stream",
+     "text": [
+      "Total NaN values: 0\n"
+     ]
+    },
+    {
+     "data": {
+      "text/plain": [
+       "customer                         0\n",
+       "state                            0\n",
+       "customer_lifetime_value          0\n",
+       "response                         0\n",
+       "coverage                         0\n",
+       "education                        0\n",
+       "effective_to_date                0\n",
+       "employmentstatus                 0\n",
+       "gender                           0\n",
+       "income                           0\n",
+       "location_code                    0\n",
+       "marital_status                   0\n",
+       "monthly_premium_auto             0\n",
+       "months_since_last_claim          0\n",
+       "months_since_policy_inception    0\n",
+       "number_of_open_complaints        0\n",
+       "number_of_policies               0\n",
+       "policy_type                      0\n",
+       "policy                           0\n",
+       "renew_offer_type                 0\n",
+       "sales_channel                    0\n",
+       "total_claim_amount               0\n",
+       "vehicle_class                    0\n",
+       "vehicle_size                     0\n",
+       "dtype: int64"
+      ]
+     },
+     "execution_count": 5,
+     "metadata": {},
+     "output_type": "execute_result"
+    }
+   ],
+   "source": [
+    "# Checking null values\n",
+    "\n",
+    "print(\"Total NaN values:\", df.isna().sum().sum())\n",
+    "df.isna().sum()"
+   ]
+  },
+  {
+   "cell_type": "code",
+   "execution_count": 6,
+   "id": "0f18bf3c",
+   "metadata": {},
+   "outputs": [
+    {
+     "data": {
+      "text/html": [
+       "<div>\n",
+       "<style scoped>\n",
+       "    .dataframe tbody tr th:only-of-type {\n",
+       "        vertical-align: middle;\n",
+       "    }\n",
+       "\n",
+       "    .dataframe tbody tr th {\n",
+       "        vertical-align: top;\n",
+       "    }\n",
+       "\n",
+       "    .dataframe thead th {\n",
+       "        text-align: right;\n",
+       "    }\n",
+       "</style>\n",
+       "<table border=\"1\" class=\"dataframe\">\n",
+       "  <thead>\n",
+       "    <tr style=\"text-align: right;\">\n",
+       "      <th></th>\n",
+       "      <th>customer</th>\n",
+       "      <th>state</th>\n",
+       "      <th>customer_lifetime_value</th>\n",
+       "      <th>response</th>\n",
+       "      <th>coverage</th>\n",
+       "      <th>education</th>\n",
+       "      <th>effective_to_date</th>\n",
+       "      <th>employmentstatus</th>\n",
+       "      <th>gender</th>\n",
+       "      <th>income</th>\n",
+       "      <th>...</th>\n",
+       "      <th>months_since_policy_inception</th>\n",
+       "      <th>number_of_open_complaints</th>\n",
+       "      <th>number_of_policies</th>\n",
+       "      <th>policy_type</th>\n",
+       "      <th>policy</th>\n",
+       "      <th>renew_offer_type</th>\n",
+       "      <th>sales_channel</th>\n",
+       "      <th>total_claim_amount</th>\n",
+       "      <th>vehicle_class</th>\n",
+       "      <th>vehicle_size</th>\n",
+       "    </tr>\n",
+       "  </thead>\n",
+       "  <tbody>\n",
+       "    <tr>\n",
+       "      <th>0</th>\n",
+       "      <td>BU79786</td>\n",
+       "      <td>Washington</td>\n",
+       "      <td>2763.519279</td>\n",
+       "      <td>No</td>\n",
+       "      <td>Basic</td>\n",
+       "      <td>Bachelor</td>\n",
+       "      <td>2/24/11</td>\n",
+       "      <td>Employed</td>\n",
+       "      <td>F</td>\n",
+       "      <td>56274</td>\n",
+       "      <td>...</td>\n",
+       "      <td>5</td>\n",
+       "      <td>0</td>\n",
+       "      <td>1</td>\n",
+       "      <td>Corporate Auto</td>\n",
+       "      <td>Corporate L3</td>\n",
+       "      <td>Offer1</td>\n",
+       "      <td>Agent</td>\n",
+       "      <td>384.811147</td>\n",
+       "      <td>Two-Door Car</td>\n",
+       "      <td>Medsize</td>\n",
+       "    </tr>\n",
+       "    <tr>\n",
+       "      <th>1</th>\n",
+       "      <td>QZ44356</td>\n",
+       "      <td>Arizona</td>\n",
+       "      <td>6979.535903</td>\n",
+       "      <td>No</td>\n",
+       "      <td>Extended</td>\n",
+       "      <td>Bachelor</td>\n",
+       "      <td>1/31/11</td>\n",
+       "      <td>Unemployed</td>\n",
+       "      <td>F</td>\n",
+       "      <td>0</td>\n",
+       "      <td>...</td>\n",
+       "      <td>42</td>\n",
+       "      <td>0</td>\n",
+       "      <td>8</td>\n",
+       "      <td>Personal Auto</td>\n",
+       "      <td>Personal L3</td>\n",
+       "      <td>Offer3</td>\n",
+       "      <td>Agent</td>\n",
+       "      <td>1131.464935</td>\n",
+       "      <td>Four-Door Car</td>\n",
+       "      <td>Medsize</td>\n",
+       "    </tr>\n",
+       "    <tr>\n",
+       "      <th>2</th>\n",
+       "      <td>AI49188</td>\n",
+       "      <td>Nevada</td>\n",
+       "      <td>12887.431650</td>\n",
+       "      <td>No</td>\n",
+       "      <td>Premium</td>\n",
+       "      <td>Bachelor</td>\n",
+       "      <td>2/19/11</td>\n",
+       "      <td>Employed</td>\n",
+       "      <td>F</td>\n",
+       "      <td>48767</td>\n",
+       "      <td>...</td>\n",
+       "      <td>38</td>\n",
+       "      <td>0</td>\n",
+       "      <td>2</td>\n",
+       "      <td>Personal Auto</td>\n",
+       "      <td>Personal L3</td>\n",
+       "      <td>Offer1</td>\n",
+       "      <td>Agent</td>\n",
+       "      <td>566.472247</td>\n",
+       "      <td>Two-Door Car</td>\n",
+       "      <td>Medsize</td>\n",
+       "    </tr>\n",
+       "    <tr>\n",
+       "      <th>3</th>\n",
+       "      <td>WW63253</td>\n",
+       "      <td>California</td>\n",
+       "      <td>7645.861827</td>\n",
+       "      <td>No</td>\n",
+       "      <td>Basic</td>\n",
+       "      <td>Bachelor</td>\n",
+       "      <td>1/20/11</td>\n",
+       "      <td>Unemployed</td>\n",
+       "      <td>M</td>\n",
+       "      <td>0</td>\n",
+       "      <td>...</td>\n",
+       "      <td>65</td>\n",
+       "      <td>0</td>\n",
+       "      <td>7</td>\n",
+       "      <td>Corporate Auto</td>\n",
+       "      <td>Corporate L2</td>\n",
+       "      <td>Offer1</td>\n",
+       "      <td>Call Center</td>\n",
+       "      <td>529.881344</td>\n",
+       "      <td>SUV</td>\n",
+       "      <td>Medsize</td>\n",
+       "    </tr>\n",
+       "    <tr>\n",
+       "      <th>4</th>\n",
+       "      <td>HB64268</td>\n",
+       "      <td>Washington</td>\n",
+       "      <td>2813.692575</td>\n",
+       "      <td>No</td>\n",
+       "      <td>Basic</td>\n",
+       "      <td>Bachelor</td>\n",
+       "      <td>2/3/11</td>\n",
+       "      <td>Employed</td>\n",
+       "      <td>M</td>\n",
+       "      <td>43836</td>\n",
+       "      <td>...</td>\n",
+       "      <td>44</td>\n",
+       "      <td>0</td>\n",
+       "      <td>1</td>\n",
+       "      <td>Personal Auto</td>\n",
+       "      <td>Personal L1</td>\n",
+       "      <td>Offer1</td>\n",
+       "      <td>Agent</td>\n",
+       "      <td>138.130879</td>\n",
+       "      <td>Four-Door Car</td>\n",
+       "      <td>Medsize</td>\n",
+       "    </tr>\n",
+       "    <tr>\n",
+       "      <th>...</th>\n",
+       "      <td>...</td>\n",
+       "      <td>...</td>\n",
+       "      <td>...</td>\n",
+       "      <td>...</td>\n",
+       "      <td>...</td>\n",
+       "      <td>...</td>\n",
+       "      <td>...</td>\n",
+       "      <td>...</td>\n",
+       "      <td>...</td>\n",
+       "      <td>...</td>\n",
+       "      <td>...</td>\n",
+       "      <td>...</td>\n",
+       "      <td>...</td>\n",
+       "      <td>...</td>\n",
+       "      <td>...</td>\n",
+       "      <td>...</td>\n",
+       "      <td>...</td>\n",
+       "      <td>...</td>\n",
+       "      <td>...</td>\n",
+       "      <td>...</td>\n",
+       "      <td>...</td>\n",
+       "    </tr>\n",
+       "    <tr>\n",
+       "      <th>9129</th>\n",
+       "      <td>LA72316</td>\n",
+       "      <td>California</td>\n",
+       "      <td>23405.987980</td>\n",
+       "      <td>No</td>\n",
+       "      <td>Basic</td>\n",
+       "      <td>Bachelor</td>\n",
+       "      <td>2/10/11</td>\n",
+       "      <td>Employed</td>\n",
+       "      <td>M</td>\n",
+       "      <td>71941</td>\n",
+       "      <td>...</td>\n",
+       "      <td>89</td>\n",
+       "      <td>0</td>\n",
+       "      <td>2</td>\n",
+       "      <td>Personal Auto</td>\n",
+       "      <td>Personal L1</td>\n",
+       "      <td>Offer2</td>\n",
+       "      <td>Web</td>\n",
+       "      <td>198.234764</td>\n",
+       "      <td>Four-Door Car</td>\n",
+       "      <td>Medsize</td>\n",
+       "    </tr>\n",
+       "    <tr>\n",
+       "      <th>9130</th>\n",
+       "      <td>PK87824</td>\n",
+       "      <td>California</td>\n",
+       "      <td>3096.511217</td>\n",
+       "      <td>Yes</td>\n",
+       "      <td>Extended</td>\n",
+       "      <td>College</td>\n",
+       "      <td>2/12/11</td>\n",
+       "      <td>Employed</td>\n",
+       "      <td>F</td>\n",
+       "      <td>21604</td>\n",
+       "      <td>...</td>\n",
+       "      <td>28</td>\n",
+       "      <td>0</td>\n",
+       "      <td>1</td>\n",
+       "      <td>Corporate Auto</td>\n",
+       "      <td>Corporate L3</td>\n",
+       "      <td>Offer1</td>\n",
+       "      <td>Branch</td>\n",
+       "      <td>379.200000</td>\n",
+       "      <td>Four-Door Car</td>\n",
+       "      <td>Medsize</td>\n",
+       "    </tr>\n",
+       "    <tr>\n",
+       "      <th>9131</th>\n",
+       "      <td>TD14365</td>\n",
+       "      <td>California</td>\n",
+       "      <td>8163.890428</td>\n",
+       "      <td>No</td>\n",
+       "      <td>Extended</td>\n",
+       "      <td>Bachelor</td>\n",
+       "      <td>2/6/11</td>\n",
+       "      <td>Unemployed</td>\n",
+       "      <td>M</td>\n",
+       "      <td>0</td>\n",
+       "      <td>...</td>\n",
+       "      <td>37</td>\n",
+       "      <td>3</td>\n",
+       "      <td>2</td>\n",
+       "      <td>Corporate Auto</td>\n",
+       "      <td>Corporate L2</td>\n",
+       "      <td>Offer1</td>\n",
+       "      <td>Branch</td>\n",
+       "      <td>790.784983</td>\n",
+       "      <td>Four-Door Car</td>\n",
+       "      <td>Medsize</td>\n",
+       "    </tr>\n",
+       "    <tr>\n",
+       "      <th>9132</th>\n",
+       "      <td>UP19263</td>\n",
+       "      <td>California</td>\n",
+       "      <td>7524.442436</td>\n",
+       "      <td>No</td>\n",
+       "      <td>Extended</td>\n",
+       "      <td>College</td>\n",
+       "      <td>2/3/11</td>\n",
+       "      <td>Employed</td>\n",
+       "      <td>M</td>\n",
+       "      <td>21941</td>\n",
+       "      <td>...</td>\n",
+       "      <td>3</td>\n",
+       "      <td>0</td>\n",
+       "      <td>3</td>\n",
+       "      <td>Personal Auto</td>\n",
+       "      <td>Personal L2</td>\n",
+       "      <td>Offer3</td>\n",
+       "      <td>Branch</td>\n",
+       "      <td>691.200000</td>\n",
+       "      <td>Four-Door Car</td>\n",
+       "      <td>Large</td>\n",
+       "    </tr>\n",
+       "    <tr>\n",
+       "      <th>9133</th>\n",
+       "      <td>Y167826</td>\n",
+       "      <td>California</td>\n",
+       "      <td>2611.836866</td>\n",
+       "      <td>No</td>\n",
+       "      <td>Extended</td>\n",
+       "      <td>College</td>\n",
+       "      <td>2/14/11</td>\n",
+       "      <td>Unemployed</td>\n",
+       "      <td>M</td>\n",
+       "      <td>0</td>\n",
+       "      <td>...</td>\n",
+       "      <td>90</td>\n",
+       "      <td>0</td>\n",
+       "      <td>1</td>\n",
+       "      <td>Corporate Auto</td>\n",
+       "      <td>Corporate L3</td>\n",
+       "      <td>Offer4</td>\n",
+       "      <td>Call Center</td>\n",
+       "      <td>369.600000</td>\n",
+       "      <td>Two-Door Car</td>\n",
+       "      <td>Medsize</td>\n",
+       "    </tr>\n",
+       "  </tbody>\n",
+       "</table>\n",
+       "<p>9134 rows × 24 columns</p>\n",
+       "</div>"
+      ],
+      "text/plain": [
+       "     customer       state  customer_lifetime_value response  coverage  \\\n",
+       "0     BU79786  Washington              2763.519279       No     Basic   \n",
+       "1     QZ44356     Arizona              6979.535903       No  Extended   \n",
+       "2     AI49188      Nevada             12887.431650       No   Premium   \n",
+       "3     WW63253  California              7645.861827       No     Basic   \n",
+       "4     HB64268  Washington              2813.692575       No     Basic   \n",
+       "...       ...         ...                      ...      ...       ...   \n",
+       "9129  LA72316  California             23405.987980       No     Basic   \n",
+       "9130  PK87824  California              3096.511217      Yes  Extended   \n",
+       "9131  TD14365  California              8163.890428       No  Extended   \n",
+       "9132  UP19263  California              7524.442436       No  Extended   \n",
+       "9133  Y167826  California              2611.836866       No  Extended   \n",
+       "\n",
+       "     education effective_to_date employmentstatus gender  income  ...  \\\n",
+       "0     Bachelor           2/24/11         Employed      F   56274  ...   \n",
+       "1     Bachelor           1/31/11       Unemployed      F       0  ...   \n",
+       "2     Bachelor           2/19/11         Employed      F   48767  ...   \n",
+       "3     Bachelor           1/20/11       Unemployed      M       0  ...   \n",
+       "4     Bachelor            2/3/11         Employed      M   43836  ...   \n",
+       "...        ...               ...              ...    ...     ...  ...   \n",
+       "9129  Bachelor           2/10/11         Employed      M   71941  ...   \n",
+       "9130   College           2/12/11         Employed      F   21604  ...   \n",
+       "9131  Bachelor            2/6/11       Unemployed      M       0  ...   \n",
+       "9132   College            2/3/11         Employed      M   21941  ...   \n",
+       "9133   College           2/14/11       Unemployed      M       0  ...   \n",
+       "\n",
+       "     months_since_policy_inception number_of_open_complaints  \\\n",
+       "0                                5                         0   \n",
+       "1                               42                         0   \n",
+       "2                               38                         0   \n",
+       "3                               65                         0   \n",
+       "4                               44                         0   \n",
+       "...                            ...                       ...   \n",
+       "9129                            89                         0   \n",
+       "9130                            28                         0   \n",
+       "9131                            37                         3   \n",
+       "9132                             3                         0   \n",
+       "9133                            90                         0   \n",
+       "\n",
+       "      number_of_policies     policy_type        policy  renew_offer_type  \\\n",
+       "0                      1  Corporate Auto  Corporate L3            Offer1   \n",
+       "1                      8   Personal Auto   Personal L3            Offer3   \n",
+       "2                      2   Personal Auto   Personal L3            Offer1   \n",
+       "3                      7  Corporate Auto  Corporate L2            Offer1   \n",
+       "4                      1   Personal Auto   Personal L1            Offer1   \n",
+       "...                  ...             ...           ...               ...   \n",
+       "9129                   2   Personal Auto   Personal L1            Offer2   \n",
+       "9130                   1  Corporate Auto  Corporate L3            Offer1   \n",
+       "9131                   2  Corporate Auto  Corporate L2            Offer1   \n",
+       "9132                   3   Personal Auto   Personal L2            Offer3   \n",
+       "9133                   1  Corporate Auto  Corporate L3            Offer4   \n",
+       "\n",
+       "      sales_channel total_claim_amount  vehicle_class vehicle_size  \n",
+       "0             Agent         384.811147   Two-Door Car      Medsize  \n",
+       "1             Agent        1131.464935  Four-Door Car      Medsize  \n",
+       "2             Agent         566.472247   Two-Door Car      Medsize  \n",
+       "3       Call Center         529.881344            SUV      Medsize  \n",
+       "4             Agent         138.130879  Four-Door Car      Medsize  \n",
+       "...             ...                ...            ...          ...  \n",
+       "9129            Web         198.234764  Four-Door Car      Medsize  \n",
+       "9130         Branch         379.200000  Four-Door Car      Medsize  \n",
+       "9131         Branch         790.784983  Four-Door Car      Medsize  \n",
+       "9132         Branch         691.200000  Four-Door Car        Large  \n",
+       "9133    Call Center         369.600000   Two-Door Car      Medsize  \n",
+       "\n",
+       "[9134 rows x 24 columns]"
+      ]
+     },
+     "execution_count": 6,
+     "metadata": {},
+     "output_type": "execute_result"
+    }
+   ],
+   "source": [
+    "# Dropping duplicates if there are\n",
+    "\n",
+    "df = df.drop_duplicates()\n",
+    "df"
+   ]
+  },
+  {
+   "cell_type": "code",
+   "execution_count": 7,
+   "id": "b3949153",
+   "metadata": {},
+   "outputs": [
+    {
+     "name": "stdout",
+     "output_type": "stream",
+     "text": [
+      "state unique values: ['Washington' 'Arizona' 'Nevada' 'California' 'Oregon']\n",
+      "response unique values: ['No' 'Yes']\n",
+      "coverage unique values: ['Basic' 'Extended' 'Premium']\n",
+      "education unique values: ['Bachelor' 'College' 'Master' 'High School or Below' 'Doctor']\n",
+      "employmentstatus unique values: ['Employed' 'Unemployed' 'Medical Leave' 'Disabled' 'Retired']\n",
+      "gender unique values: ['F' 'M']\n",
+      "number_of_open_complaints unique values: [0 2 1 3 5 4]\n",
+      "number_of_policies unique values: [1 8 2 7 9 4 3 6 5]\n",
+      "location_code unique values: ['Suburban' 'Rural' 'Urban']\n",
+      "marital_status unique values: ['Married' 'Single' 'Divorced']\n",
+      "policy_type unique values: ['Corporate Auto' 'Personal Auto' 'Special Auto']\n",
+      "policy unique values: ['Corporate L3' 'Personal L3' 'Corporate L2' 'Personal L1' 'Special L2'\n",
+      " 'Corporate L1' 'Personal L2' 'Special L1' 'Special L3']\n",
+      "renew_offer_type unique values: ['Offer1' 'Offer3' 'Offer2' 'Offer4']\n",
+      "sales_channel unique values: ['Agent' 'Call Center' 'Web' 'Branch']\n",
+      "vehicle_class unique values: ['Two-Door Car' 'Four-Door Car' 'SUV' 'Luxury SUV' 'Sports Car'\n",
+      " 'Luxury Car']\n",
+      "vehicle_size unique values: ['Medsize' 'Small' 'Large']\n"
+     ]
+    }
+   ],
+   "source": [
+    "# Checking unique values\n",
+    "\n",
+    "print(\"state unique values:\", df[\"state\"].unique())\n",
+    "print(\"response unique values:\", df[\"response\"].unique())\n",
+    "print(\"coverage unique values:\", df[\"coverage\"].unique())\n",
+    "print(\"education unique values:\", df[\"education\"].unique())\n",
+    "print(\"employmentstatus unique values:\", df[\"employmentstatus\"].unique())\n",
+    "print(\"gender unique values:\", df[\"gender\"].unique())\n",
+    "print(\"number_of_open_complaints unique values:\", df[\"number_of_open_complaints\"].unique())\n",
+    "print(\"number_of_policies unique values:\", df[\"number_of_policies\"].unique())\n",
+    "print(\"location_code unique values:\", df[\"location_code\"].unique())\n",
+    "print(\"marital_status unique values:\", df[\"marital_status\"].unique())\n",
+    "print(\"policy_type unique values:\", df[\"policy_type\"].unique())\n",
+    "print(\"policy unique values:\", df[\"policy\"].unique())\n",
+    "print(\"renew_offer_type unique values:\", df[\"renew_offer_type\"].unique())\n",
+    "print(\"sales_channel unique values:\", df[\"sales_channel\"].unique())\n",
+    "print(\"vehicle_class unique values:\", df[\"vehicle_class\"].unique())\n",
+    "print(\"vehicle_size unique values:\", df[\"vehicle_size\"].unique())"
+   ]
+  },
+  {
+   "cell_type": "code",
+   "execution_count": 8,
+   "id": "56c7a443",
+   "metadata": {},
+   "outputs": [
+    {
+     "name": "stdout",
+     "output_type": "stream",
+     "text": [
+      "Min of customer_lifetime_value: 1898.007675\n",
+      "Max of customer_lifetime_value: 83325.38119\n",
+      "Min of income: 0\n",
+      "Max of income: 99981\n",
+      "Min of monthly_premium_auto: 61\n",
+      "Max of monthly_premium_auto: 298\n",
+      "Min of months_since_last_claim: 0\n",
+      "Max of months_since_last_claim: 35\n",
+      "Min of months_since_policy_inception: 0\n",
+      "Max of months_since_policy_inception: 99\n",
+      "Min of total_claim_amount: 0.099007\n",
+      "Max of total_claim_amount: 2893.239678\n"
+     ]
+    }
+   ],
+   "source": [
+    "# Checking min values and max values\n",
+    "\n",
+    "print(\"Min of customer_lifetime_value:\", min(df[\"customer_lifetime_value\"]))\n",
+    "print(\"Max of customer_lifetime_value:\", max(df[\"customer_lifetime_value\"]))\n",
+    "print(\"Min of income:\", min(df[\"income\"]))\n",
+    "print(\"Max of income:\", max(df[\"income\"]))\n",
+    "print(\"Min of monthly_premium_auto:\", min(df[\"monthly_premium_auto\"]))\n",
+    "print(\"Max of monthly_premium_auto:\", max(df[\"monthly_premium_auto\"]))\n",
+    "print(\"Min of months_since_last_claim:\", min(df[\"months_since_last_claim\"]))\n",
+    "print(\"Max of months_since_last_claim:\", max(df[\"months_since_last_claim\"]))\n",
+    "print(\"Min of months_since_policy_inception:\", min(df[\"months_since_policy_inception\"]))\n",
+    "print(\"Max of months_since_policy_inception:\", max(df[\"months_since_policy_inception\"]))\n",
+    "print(\"Min of total_claim_amount:\", min(df[\"total_claim_amount\"]))\n",
+    "print(\"Max of total_claim_amount:\", max(df[\"total_claim_amount\"]))"
+   ]
+  },
+  {
+   "cell_type": "code",
+   "execution_count": 9,
+   "id": "584b19c7",
+   "metadata": {},
+   "outputs": [
+    {
+     "data": {
+      "text/html": [
+       "<div>\n",
+       "<style scoped>\n",
+       "    .dataframe tbody tr th:only-of-type {\n",
+       "        vertical-align: middle;\n",
+       "    }\n",
+       "\n",
+       "    .dataframe tbody tr th {\n",
+       "        vertical-align: top;\n",
+       "    }\n",
+       "\n",
+       "    .dataframe thead th {\n",
+       "        text-align: right;\n",
+       "    }\n",
+       "</style>\n",
+       "<table border=\"1\" class=\"dataframe\">\n",
+       "  <thead>\n",
+       "    <tr style=\"text-align: right;\">\n",
+       "      <th></th>\n",
+       "      <th>customer</th>\n",
+       "      <th>state</th>\n",
+       "      <th>customer_lifetime_value</th>\n",
+       "      <th>response</th>\n",
+       "      <th>coverage</th>\n",
+       "      <th>education</th>\n",
+       "      <th>effective_to_date</th>\n",
+       "      <th>employmentstatus</th>\n",
+       "      <th>gender</th>\n",
+       "      <th>income</th>\n",
+       "      <th>...</th>\n",
+       "      <th>months_since_last_claim</th>\n",
+       "      <th>months_since_policy_inception</th>\n",
+       "      <th>number_of_open_complaints</th>\n",
+       "      <th>number_of_policies</th>\n",
+       "      <th>policy_type</th>\n",
+       "      <th>policy</th>\n",
+       "      <th>renew_offer_type</th>\n",
+       "      <th>sales_channel</th>\n",
+       "      <th>vehicle_class</th>\n",
+       "      <th>vehicle_size</th>\n",
+       "    </tr>\n",
+       "  </thead>\n",
+       "  <tbody>\n",
+       "    <tr>\n",
+       "      <th>0</th>\n",
+       "      <td>BU79786</td>\n",
+       "      <td>Washington</td>\n",
+       "      <td>2763.519279</td>\n",
+       "      <td>No</td>\n",
+       "      <td>Basic</td>\n",
+       "      <td>Bachelor</td>\n",
+       "      <td>2/24/11</td>\n",
+       "      <td>Employed</td>\n",
+       "      <td>F</td>\n",
+       "      <td>56274</td>\n",
+       "      <td>...</td>\n",
+       "      <td>32</td>\n",
+       "      <td>5</td>\n",
+       "      <td>0</td>\n",
+       "      <td>1</td>\n",
+       "      <td>Corporate Auto</td>\n",
+       "      <td>Corporate L3</td>\n",
+       "      <td>Offer1</td>\n",
+       "      <td>Agent</td>\n",
+       "      <td>Two-Door Car</td>\n",
+       "      <td>Medsize</td>\n",
+       "    </tr>\n",
+       "    <tr>\n",
+       "      <th>1</th>\n",
+       "      <td>QZ44356</td>\n",
+       "      <td>Arizona</td>\n",
+       "      <td>6979.535903</td>\n",
+       "      <td>No</td>\n",
+       "      <td>Extended</td>\n",
+       "      <td>Bachelor</td>\n",
+       "      <td>1/31/11</td>\n",
+       "      <td>Unemployed</td>\n",
+       "      <td>F</td>\n",
+       "      <td>0</td>\n",
+       "      <td>...</td>\n",
+       "      <td>13</td>\n",
+       "      <td>42</td>\n",
+       "      <td>0</td>\n",
+       "      <td>8</td>\n",
+       "      <td>Personal Auto</td>\n",
+       "      <td>Personal L3</td>\n",
+       "      <td>Offer3</td>\n",
+       "      <td>Agent</td>\n",
+       "      <td>Four-Door Car</td>\n",
+       "      <td>Medsize</td>\n",
+       "    </tr>\n",
+       "    <tr>\n",
+       "      <th>2</th>\n",
+       "      <td>AI49188</td>\n",
+       "      <td>Nevada</td>\n",
+       "      <td>12887.431650</td>\n",
+       "      <td>No</td>\n",
+       "      <td>Premium</td>\n",
+       "      <td>Bachelor</td>\n",
+       "      <td>2/19/11</td>\n",
+       "      <td>Employed</td>\n",
+       "      <td>F</td>\n",
+       "      <td>48767</td>\n",
+       "      <td>...</td>\n",
+       "      <td>18</td>\n",
+       "      <td>38</td>\n",
+       "      <td>0</td>\n",
+       "      <td>2</td>\n",
+       "      <td>Personal Auto</td>\n",
+       "      <td>Personal L3</td>\n",
+       "      <td>Offer1</td>\n",
+       "      <td>Agent</td>\n",
+       "      <td>Two-Door Car</td>\n",
+       "      <td>Medsize</td>\n",
+       "    </tr>\n",
+       "    <tr>\n",
+       "      <th>3</th>\n",
+       "      <td>WW63253</td>\n",
+       "      <td>California</td>\n",
+       "      <td>7645.861827</td>\n",
+       "      <td>No</td>\n",
+       "      <td>Basic</td>\n",
+       "      <td>Bachelor</td>\n",
+       "      <td>1/20/11</td>\n",
+       "      <td>Unemployed</td>\n",
+       "      <td>M</td>\n",
+       "      <td>0</td>\n",
+       "      <td>...</td>\n",
+       "      <td>18</td>\n",
+       "      <td>65</td>\n",
+       "      <td>0</td>\n",
+       "      <td>7</td>\n",
+       "      <td>Corporate Auto</td>\n",
+       "      <td>Corporate L2</td>\n",
+       "      <td>Offer1</td>\n",
+       "      <td>Call Center</td>\n",
+       "      <td>SUV</td>\n",
+       "      <td>Medsize</td>\n",
+       "    </tr>\n",
+       "    <tr>\n",
+       "      <th>4</th>\n",
+       "      <td>HB64268</td>\n",
+       "      <td>Washington</td>\n",
+       "      <td>2813.692575</td>\n",
+       "      <td>No</td>\n",
+       "      <td>Basic</td>\n",
+       "      <td>Bachelor</td>\n",
+       "      <td>2/3/11</td>\n",
+       "      <td>Employed</td>\n",
+       "      <td>M</td>\n",
+       "      <td>43836</td>\n",
+       "      <td>...</td>\n",
+       "      <td>12</td>\n",
+       "      <td>44</td>\n",
+       "      <td>0</td>\n",
+       "      <td>1</td>\n",
+       "      <td>Personal Auto</td>\n",
+       "      <td>Personal L1</td>\n",
+       "      <td>Offer1</td>\n",
+       "      <td>Agent</td>\n",
+       "      <td>Four-Door Car</td>\n",
+       "      <td>Medsize</td>\n",
+       "    </tr>\n",
+       "    <tr>\n",
+       "      <th>...</th>\n",
+       "      <td>...</td>\n",
+       "      <td>...</td>\n",
+       "      <td>...</td>\n",
+       "      <td>...</td>\n",
+       "      <td>...</td>\n",
+       "      <td>...</td>\n",
+       "      <td>...</td>\n",
+       "      <td>...</td>\n",
+       "      <td>...</td>\n",
+       "      <td>...</td>\n",
+       "      <td>...</td>\n",
+       "      <td>...</td>\n",
+       "      <td>...</td>\n",
+       "      <td>...</td>\n",
+       "      <td>...</td>\n",
+       "      <td>...</td>\n",
+       "      <td>...</td>\n",
+       "      <td>...</td>\n",
+       "      <td>...</td>\n",
+       "      <td>...</td>\n",
+       "      <td>...</td>\n",
+       "    </tr>\n",
+       "    <tr>\n",
+       "      <th>9129</th>\n",
+       "      <td>LA72316</td>\n",
+       "      <td>California</td>\n",
+       "      <td>23405.987980</td>\n",
+       "      <td>No</td>\n",
+       "      <td>Basic</td>\n",
+       "      <td>Bachelor</td>\n",
+       "      <td>2/10/11</td>\n",
+       "      <td>Employed</td>\n",
+       "      <td>M</td>\n",
+       "      <td>71941</td>\n",
+       "      <td>...</td>\n",
+       "      <td>18</td>\n",
+       "      <td>89</td>\n",
+       "      <td>0</td>\n",
+       "      <td>2</td>\n",
+       "      <td>Personal Auto</td>\n",
+       "      <td>Personal L1</td>\n",
+       "      <td>Offer2</td>\n",
+       "      <td>Web</td>\n",
+       "      <td>Four-Door Car</td>\n",
+       "      <td>Medsize</td>\n",
+       "    </tr>\n",
+       "    <tr>\n",
+       "      <th>9130</th>\n",
+       "      <td>PK87824</td>\n",
+       "      <td>California</td>\n",
+       "      <td>3096.511217</td>\n",
+       "      <td>Yes</td>\n",
+       "      <td>Extended</td>\n",
+       "      <td>College</td>\n",
+       "      <td>2/12/11</td>\n",
+       "      <td>Employed</td>\n",
+       "      <td>F</td>\n",
+       "      <td>21604</td>\n",
+       "      <td>...</td>\n",
+       "      <td>14</td>\n",
+       "      <td>28</td>\n",
+       "      <td>0</td>\n",
+       "      <td>1</td>\n",
+       "      <td>Corporate Auto</td>\n",
+       "      <td>Corporate L3</td>\n",
+       "      <td>Offer1</td>\n",
+       "      <td>Branch</td>\n",
+       "      <td>Four-Door Car</td>\n",
+       "      <td>Medsize</td>\n",
+       "    </tr>\n",
+       "    <tr>\n",
+       "      <th>9131</th>\n",
+       "      <td>TD14365</td>\n",
+       "      <td>California</td>\n",
+       "      <td>8163.890428</td>\n",
+       "      <td>No</td>\n",
+       "      <td>Extended</td>\n",
+       "      <td>Bachelor</td>\n",
+       "      <td>2/6/11</td>\n",
+       "      <td>Unemployed</td>\n",
+       "      <td>M</td>\n",
+       "      <td>0</td>\n",
+       "      <td>...</td>\n",
+       "      <td>9</td>\n",
+       "      <td>37</td>\n",
+       "      <td>3</td>\n",
+       "      <td>2</td>\n",
+       "      <td>Corporate Auto</td>\n",
+       "      <td>Corporate L2</td>\n",
+       "      <td>Offer1</td>\n",
+       "      <td>Branch</td>\n",
+       "      <td>Four-Door Car</td>\n",
+       "      <td>Medsize</td>\n",
+       "    </tr>\n",
+       "    <tr>\n",
+       "      <th>9132</th>\n",
+       "      <td>UP19263</td>\n",
+       "      <td>California</td>\n",
+       "      <td>7524.442436</td>\n",
+       "      <td>No</td>\n",
+       "      <td>Extended</td>\n",
+       "      <td>College</td>\n",
+       "      <td>2/3/11</td>\n",
+       "      <td>Employed</td>\n",
+       "      <td>M</td>\n",
+       "      <td>21941</td>\n",
+       "      <td>...</td>\n",
+       "      <td>34</td>\n",
+       "      <td>3</td>\n",
+       "      <td>0</td>\n",
+       "      <td>3</td>\n",
+       "      <td>Personal Auto</td>\n",
+       "      <td>Personal L2</td>\n",
+       "      <td>Offer3</td>\n",
+       "      <td>Branch</td>\n",
+       "      <td>Four-Door Car</td>\n",
+       "      <td>Large</td>\n",
+       "    </tr>\n",
+       "    <tr>\n",
+       "      <th>9133</th>\n",
+       "      <td>Y167826</td>\n",
+       "      <td>California</td>\n",
+       "      <td>2611.836866</td>\n",
+       "      <td>No</td>\n",
+       "      <td>Extended</td>\n",
+       "      <td>College</td>\n",
+       "      <td>2/14/11</td>\n",
+       "      <td>Unemployed</td>\n",
+       "      <td>M</td>\n",
+       "      <td>0</td>\n",
+       "      <td>...</td>\n",
+       "      <td>3</td>\n",
+       "      <td>90</td>\n",
+       "      <td>0</td>\n",
+       "      <td>1</td>\n",
+       "      <td>Corporate Auto</td>\n",
+       "      <td>Corporate L3</td>\n",
+       "      <td>Offer4</td>\n",
+       "      <td>Call Center</td>\n",
+       "      <td>Two-Door Car</td>\n",
+       "      <td>Medsize</td>\n",
+       "    </tr>\n",
+       "  </tbody>\n",
+       "</table>\n",
+       "<p>9134 rows × 23 columns</p>\n",
+       "</div>"
+      ],
+      "text/plain": [
+       "     customer       state  customer_lifetime_value response  coverage  \\\n",
+       "0     BU79786  Washington              2763.519279       No     Basic   \n",
+       "1     QZ44356     Arizona              6979.535903       No  Extended   \n",
+       "2     AI49188      Nevada             12887.431650       No   Premium   \n",
+       "3     WW63253  California              7645.861827       No     Basic   \n",
+       "4     HB64268  Washington              2813.692575       No     Basic   \n",
+       "...       ...         ...                      ...      ...       ...   \n",
+       "9129  LA72316  California             23405.987980       No     Basic   \n",
+       "9130  PK87824  California              3096.511217      Yes  Extended   \n",
+       "9131  TD14365  California              8163.890428       No  Extended   \n",
+       "9132  UP19263  California              7524.442436       No  Extended   \n",
+       "9133  Y167826  California              2611.836866       No  Extended   \n",
+       "\n",
+       "     education effective_to_date employmentstatus gender  income  ...  \\\n",
+       "0     Bachelor           2/24/11         Employed      F   56274  ...   \n",
+       "1     Bachelor           1/31/11       Unemployed      F       0  ...   \n",
+       "2     Bachelor           2/19/11         Employed      F   48767  ...   \n",
+       "3     Bachelor           1/20/11       Unemployed      M       0  ...   \n",
+       "4     Bachelor            2/3/11         Employed      M   43836  ...   \n",
+       "...        ...               ...              ...    ...     ...  ...   \n",
+       "9129  Bachelor           2/10/11         Employed      M   71941  ...   \n",
+       "9130   College           2/12/11         Employed      F   21604  ...   \n",
+       "9131  Bachelor            2/6/11       Unemployed      M       0  ...   \n",
+       "9132   College            2/3/11         Employed      M   21941  ...   \n",
+       "9133   College           2/14/11       Unemployed      M       0  ...   \n",
+       "\n",
+       "     months_since_last_claim months_since_policy_inception  \\\n",
+       "0                         32                             5   \n",
+       "1                         13                            42   \n",
+       "2                         18                            38   \n",
+       "3                         18                            65   \n",
+       "4                         12                            44   \n",
+       "...                      ...                           ...   \n",
+       "9129                      18                            89   \n",
+       "9130                      14                            28   \n",
+       "9131                       9                            37   \n",
+       "9132                      34                             3   \n",
+       "9133                       3                            90   \n",
+       "\n",
+       "      number_of_open_complaints  number_of_policies     policy_type  \\\n",
+       "0                             0                   1  Corporate Auto   \n",
+       "1                             0                   8   Personal Auto   \n",
+       "2                             0                   2   Personal Auto   \n",
+       "3                             0                   7  Corporate Auto   \n",
+       "4                             0                   1   Personal Auto   \n",
+       "...                         ...                 ...             ...   \n",
+       "9129                          0                   2   Personal Auto   \n",
+       "9130                          0                   1  Corporate Auto   \n",
+       "9131                          3                   2  Corporate Auto   \n",
+       "9132                          0                   3   Personal Auto   \n",
+       "9133                          0                   1  Corporate Auto   \n",
+       "\n",
+       "            policy  renew_offer_type sales_channel  vehicle_class vehicle_size  \n",
+       "0     Corporate L3            Offer1         Agent   Two-Door Car      Medsize  \n",
+       "1      Personal L3            Offer3         Agent  Four-Door Car      Medsize  \n",
+       "2      Personal L3            Offer1         Agent   Two-Door Car      Medsize  \n",
+       "3     Corporate L2            Offer1   Call Center            SUV      Medsize  \n",
+       "4      Personal L1            Offer1         Agent  Four-Door Car      Medsize  \n",
+       "...            ...               ...           ...            ...          ...  \n",
+       "9129   Personal L1            Offer2           Web  Four-Door Car      Medsize  \n",
+       "9130  Corporate L3            Offer1        Branch  Four-Door Car      Medsize  \n",
+       "9131  Corporate L2            Offer1        Branch  Four-Door Car      Medsize  \n",
+       "9132   Personal L2            Offer3        Branch  Four-Door Car        Large  \n",
+       "9133  Corporate L3            Offer4   Call Center   Two-Door Car      Medsize  \n",
+       "\n",
+       "[9134 rows x 23 columns]"
+      ]
+     },
+     "execution_count": 9,
+     "metadata": {},
+     "output_type": "execute_result"
+    }
+   ],
+   "source": [
+    "# Splitting X-Y\n",
+    "\n",
+    "Y = df[\"total_claim_amount\"]\n",
+    "X = df.drop([\"total_claim_amount\"], axis = 1)\n",
+    "X"
+   ]
+  },
+  {
+   "cell_type": "code",
+   "execution_count": 10,
+   "id": "d8f88108",
+   "metadata": {},
+   "outputs": [
+    {
+     "data": {
+      "text/html": [
+       "<div>\n",
+       "<style scoped>\n",
+       "    .dataframe tbody tr th:only-of-type {\n",
+       "        vertical-align: middle;\n",
+       "    }\n",
+       "\n",
+       "    .dataframe tbody tr th {\n",
+       "        vertical-align: top;\n",
+       "    }\n",
+       "\n",
+       "    .dataframe thead th {\n",
+       "        text-align: right;\n",
+       "    }\n",
+       "</style>\n",
+       "<table border=\"1\" class=\"dataframe\">\n",
+       "  <thead>\n",
+       "    <tr style=\"text-align: right;\">\n",
+       "      <th></th>\n",
+       "      <th>customer</th>\n",
+       "      <th>state</th>\n",
+       "      <th>customer_lifetime_value</th>\n",
+       "      <th>response</th>\n",
+       "      <th>coverage</th>\n",
+       "      <th>education</th>\n",
+       "      <th>effective_to_date</th>\n",
+       "      <th>employmentstatus</th>\n",
+       "      <th>gender</th>\n",
+       "      <th>income</th>\n",
+       "      <th>...</th>\n",
+       "      <th>months_since_last_claim</th>\n",
+       "      <th>months_since_policy_inception</th>\n",
+       "      <th>number_of_open_complaints</th>\n",
+       "      <th>number_of_policies</th>\n",
+       "      <th>policy_type</th>\n",
+       "      <th>policy</th>\n",
+       "      <th>renew_offer_type</th>\n",
+       "      <th>sales_channel</th>\n",
+       "      <th>vehicle_class</th>\n",
+       "      <th>vehicle_size</th>\n",
+       "    </tr>\n",
+       "  </thead>\n",
+       "  <tbody>\n",
+       "    <tr>\n",
+       "      <th>0</th>\n",
+       "      <td>BU79786</td>\n",
+       "      <td>Washington</td>\n",
+       "      <td>0.010629</td>\n",
+       "      <td>No</td>\n",
+       "      <td>Basic</td>\n",
+       "      <td>Bachelor</td>\n",
+       "      <td>2/24/11</td>\n",
+       "      <td>Employed</td>\n",
+       "      <td>F</td>\n",
+       "      <td>0.562847</td>\n",
+       "      <td>...</td>\n",
+       "      <td>0.914286</td>\n",
+       "      <td>0.050505</td>\n",
+       "      <td>0.0</td>\n",
+       "      <td>0.000</td>\n",
+       "      <td>Corporate Auto</td>\n",
+       "      <td>Corporate L3</td>\n",
+       "      <td>Offer1</td>\n",
+       "      <td>Agent</td>\n",
+       "      <td>Two-Door Car</td>\n",
+       "      <td>Medsize</td>\n",
+       "    </tr>\n",
+       "    <tr>\n",
+       "      <th>1</th>\n",
+       "      <td>QZ44356</td>\n",
+       "      <td>Arizona</td>\n",
+       "      <td>0.062406</td>\n",
+       "      <td>No</td>\n",
+       "      <td>Extended</td>\n",
+       "      <td>Bachelor</td>\n",
+       "      <td>1/31/11</td>\n",
+       "      <td>Unemployed</td>\n",
+       "      <td>F</td>\n",
+       "      <td>0.000000</td>\n",
+       "      <td>...</td>\n",
+       "      <td>0.371429</td>\n",
+       "      <td>0.424242</td>\n",
+       "      <td>0.0</td>\n",
+       "      <td>0.875</td>\n",
+       "      <td>Personal Auto</td>\n",
+       "      <td>Personal L3</td>\n",
+       "      <td>Offer3</td>\n",
+       "      <td>Agent</td>\n",
+       "      <td>Four-Door Car</td>\n",
+       "      <td>Medsize</td>\n",
+       "    </tr>\n",
+       "    <tr>\n",
+       "      <th>2</th>\n",
+       "      <td>AI49188</td>\n",
+       "      <td>Nevada</td>\n",
+       "      <td>0.134960</td>\n",
+       "      <td>No</td>\n",
+       "      <td>Premium</td>\n",
+       "      <td>Bachelor</td>\n",
+       "      <td>2/19/11</td>\n",
+       "      <td>Employed</td>\n",
+       "      <td>F</td>\n",
+       "      <td>0.487763</td>\n",
+       "      <td>...</td>\n",
+       "      <td>0.514286</td>\n",
+       "      <td>0.383838</td>\n",
+       "      <td>0.0</td>\n",
+       "      <td>0.125</td>\n",
+       "      <td>Personal Auto</td>\n",
+       "      <td>Personal L3</td>\n",
+       "      <td>Offer1</td>\n",
+       "      <td>Agent</td>\n",
+       "      <td>Two-Door Car</td>\n",
+       "      <td>Medsize</td>\n",
+       "    </tr>\n",
+       "    <tr>\n",
+       "      <th>3</th>\n",
+       "      <td>WW63253</td>\n",
+       "      <td>California</td>\n",
+       "      <td>0.070589</td>\n",
+       "      <td>No</td>\n",
+       "      <td>Basic</td>\n",
+       "      <td>Bachelor</td>\n",
+       "      <td>1/20/11</td>\n",
+       "      <td>Unemployed</td>\n",
+       "      <td>M</td>\n",
+       "      <td>0.000000</td>\n",
+       "      <td>...</td>\n",
+       "      <td>0.514286</td>\n",
+       "      <td>0.656566</td>\n",
+       "      <td>0.0</td>\n",
+       "      <td>0.750</td>\n",
+       "      <td>Corporate Auto</td>\n",
+       "      <td>Corporate L2</td>\n",
+       "      <td>Offer1</td>\n",
+       "      <td>Call Center</td>\n",
+       "      <td>SUV</td>\n",
+       "      <td>Medsize</td>\n",
+       "    </tr>\n",
+       "    <tr>\n",
+       "      <th>4</th>\n",
+       "      <td>HB64268</td>\n",
+       "      <td>Washington</td>\n",
+       "      <td>0.011245</td>\n",
+       "      <td>No</td>\n",
+       "      <td>Basic</td>\n",
+       "      <td>Bachelor</td>\n",
+       "      <td>2/3/11</td>\n",
+       "      <td>Employed</td>\n",
+       "      <td>M</td>\n",
+       "      <td>0.438443</td>\n",
+       "      <td>...</td>\n",
+       "      <td>0.342857</td>\n",
+       "      <td>0.444444</td>\n",
+       "      <td>0.0</td>\n",
+       "      <td>0.000</td>\n",
+       "      <td>Personal Auto</td>\n",
+       "      <td>Personal L1</td>\n",
+       "      <td>Offer1</td>\n",
+       "      <td>Agent</td>\n",
+       "      <td>Four-Door Car</td>\n",
+       "      <td>Medsize</td>\n",
+       "    </tr>\n",
+       "    <tr>\n",
+       "      <th>...</th>\n",
+       "      <td>...</td>\n",
+       "      <td>...</td>\n",
+       "      <td>...</td>\n",
+       "      <td>...</td>\n",
+       "      <td>...</td>\n",
+       "      <td>...</td>\n",
+       "      <td>...</td>\n",
+       "      <td>...</td>\n",
+       "      <td>...</td>\n",
+       "      <td>...</td>\n",
+       "      <td>...</td>\n",
+       "      <td>...</td>\n",
+       "      <td>...</td>\n",
+       "      <td>...</td>\n",
+       "      <td>...</td>\n",
+       "      <td>...</td>\n",
+       "      <td>...</td>\n",
+       "      <td>...</td>\n",
+       "      <td>...</td>\n",
+       "      <td>...</td>\n",
+       "      <td>...</td>\n",
+       "    </tr>\n",
+       "    <tr>\n",
+       "      <th>9129</th>\n",
+       "      <td>LA72316</td>\n",
+       "      <td>California</td>\n",
+       "      <td>0.264137</td>\n",
+       "      <td>No</td>\n",
+       "      <td>Basic</td>\n",
+       "      <td>Bachelor</td>\n",
+       "      <td>2/10/11</td>\n",
+       "      <td>Employed</td>\n",
+       "      <td>M</td>\n",
+       "      <td>0.719547</td>\n",
+       "      <td>...</td>\n",
+       "      <td>0.514286</td>\n",
+       "      <td>0.898990</td>\n",
+       "      <td>0.0</td>\n",
+       "      <td>0.125</td>\n",
+       "      <td>Personal Auto</td>\n",
+       "      <td>Personal L1</td>\n",
+       "      <td>Offer2</td>\n",
+       "      <td>Web</td>\n",
+       "      <td>Four-Door Car</td>\n",
+       "      <td>Medsize</td>\n",
+       "    </tr>\n",
+       "    <tr>\n",
+       "      <th>9130</th>\n",
+       "      <td>PK87824</td>\n",
+       "      <td>California</td>\n",
+       "      <td>0.014719</td>\n",
+       "      <td>Yes</td>\n",
+       "      <td>Extended</td>\n",
+       "      <td>College</td>\n",
+       "      <td>2/12/11</td>\n",
+       "      <td>Employed</td>\n",
+       "      <td>F</td>\n",
+       "      <td>0.216081</td>\n",
+       "      <td>...</td>\n",
+       "      <td>0.400000</td>\n",
+       "      <td>0.282828</td>\n",
+       "      <td>0.0</td>\n",
+       "      <td>0.000</td>\n",
+       "      <td>Corporate Auto</td>\n",
+       "      <td>Corporate L3</td>\n",
+       "      <td>Offer1</td>\n",
+       "      <td>Branch</td>\n",
+       "      <td>Four-Door Car</td>\n",
+       "      <td>Medsize</td>\n",
+       "    </tr>\n",
+       "    <tr>\n",
+       "      <th>9131</th>\n",
+       "      <td>TD14365</td>\n",
+       "      <td>California</td>\n",
+       "      <td>0.076951</td>\n",
+       "      <td>No</td>\n",
+       "      <td>Extended</td>\n",
+       "      <td>Bachelor</td>\n",
+       "      <td>2/6/11</td>\n",
+       "      <td>Unemployed</td>\n",
+       "      <td>M</td>\n",
+       "      <td>0.000000</td>\n",
+       "      <td>...</td>\n",
+       "      <td>0.257143</td>\n",
+       "      <td>0.373737</td>\n",
+       "      <td>0.6</td>\n",
+       "      <td>0.125</td>\n",
+       "      <td>Corporate Auto</td>\n",
+       "      <td>Corporate L2</td>\n",
+       "      <td>Offer1</td>\n",
+       "      <td>Branch</td>\n",
+       "      <td>Four-Door Car</td>\n",
+       "      <td>Medsize</td>\n",
+       "    </tr>\n",
+       "    <tr>\n",
+       "      <th>9132</th>\n",
+       "      <td>UP19263</td>\n",
+       "      <td>California</td>\n",
+       "      <td>0.069098</td>\n",
+       "      <td>No</td>\n",
+       "      <td>Extended</td>\n",
+       "      <td>College</td>\n",
+       "      <td>2/3/11</td>\n",
+       "      <td>Employed</td>\n",
+       "      <td>M</td>\n",
+       "      <td>0.219452</td>\n",
+       "      <td>...</td>\n",
+       "      <td>0.971429</td>\n",
+       "      <td>0.030303</td>\n",
+       "      <td>0.0</td>\n",
+       "      <td>0.250</td>\n",
+       "      <td>Personal Auto</td>\n",
+       "      <td>Personal L2</td>\n",
+       "      <td>Offer3</td>\n",
+       "      <td>Branch</td>\n",
+       "      <td>Four-Door Car</td>\n",
+       "      <td>Large</td>\n",
+       "    </tr>\n",
+       "    <tr>\n",
+       "      <th>9133</th>\n",
+       "      <td>Y167826</td>\n",
+       "      <td>California</td>\n",
+       "      <td>0.008766</td>\n",
+       "      <td>No</td>\n",
+       "      <td>Extended</td>\n",
+       "      <td>College</td>\n",
+       "      <td>2/14/11</td>\n",
+       "      <td>Unemployed</td>\n",
+       "      <td>M</td>\n",
+       "      <td>0.000000</td>\n",
+       "      <td>...</td>\n",
+       "      <td>0.085714</td>\n",
+       "      <td>0.909091</td>\n",
+       "      <td>0.0</td>\n",
+       "      <td>0.000</td>\n",
+       "      <td>Corporate Auto</td>\n",
+       "      <td>Corporate L3</td>\n",
+       "      <td>Offer4</td>\n",
+       "      <td>Call Center</td>\n",
+       "      <td>Two-Door Car</td>\n",
+       "      <td>Medsize</td>\n",
+       "    </tr>\n",
+       "  </tbody>\n",
+       "</table>\n",
+       "<p>9134 rows × 23 columns</p>\n",
+       "</div>"
+      ],
+      "text/plain": [
+       "     customer       state  customer_lifetime_value response  coverage  \\\n",
+       "0     BU79786  Washington                 0.010629       No     Basic   \n",
+       "1     QZ44356     Arizona                 0.062406       No  Extended   \n",
+       "2     AI49188      Nevada                 0.134960       No   Premium   \n",
+       "3     WW63253  California                 0.070589       No     Basic   \n",
+       "4     HB64268  Washington                 0.011245       No     Basic   \n",
+       "...       ...         ...                      ...      ...       ...   \n",
+       "9129  LA72316  California                 0.264137       No     Basic   \n",
+       "9130  PK87824  California                 0.014719      Yes  Extended   \n",
+       "9131  TD14365  California                 0.076951       No  Extended   \n",
+       "9132  UP19263  California                 0.069098       No  Extended   \n",
+       "9133  Y167826  California                 0.008766       No  Extended   \n",
+       "\n",
+       "     education effective_to_date employmentstatus gender    income  ...  \\\n",
+       "0     Bachelor           2/24/11         Employed      F  0.562847  ...   \n",
+       "1     Bachelor           1/31/11       Unemployed      F  0.000000  ...   \n",
+       "2     Bachelor           2/19/11         Employed      F  0.487763  ...   \n",
+       "3     Bachelor           1/20/11       Unemployed      M  0.000000  ...   \n",
+       "4     Bachelor            2/3/11         Employed      M  0.438443  ...   \n",
+       "...        ...               ...              ...    ...       ...  ...   \n",
+       "9129  Bachelor           2/10/11         Employed      M  0.719547  ...   \n",
+       "9130   College           2/12/11         Employed      F  0.216081  ...   \n",
+       "9131  Bachelor            2/6/11       Unemployed      M  0.000000  ...   \n",
+       "9132   College            2/3/11         Employed      M  0.219452  ...   \n",
+       "9133   College           2/14/11       Unemployed      M  0.000000  ...   \n",
+       "\n",
+       "     months_since_last_claim months_since_policy_inception  \\\n",
+       "0                   0.914286                      0.050505   \n",
+       "1                   0.371429                      0.424242   \n",
+       "2                   0.514286                      0.383838   \n",
+       "3                   0.514286                      0.656566   \n",
+       "4                   0.342857                      0.444444   \n",
+       "...                      ...                           ...   \n",
+       "9129                0.514286                      0.898990   \n",
+       "9130                0.400000                      0.282828   \n",
+       "9131                0.257143                      0.373737   \n",
+       "9132                0.971429                      0.030303   \n",
+       "9133                0.085714                      0.909091   \n",
+       "\n",
+       "      number_of_open_complaints  number_of_policies     policy_type  \\\n",
+       "0                           0.0               0.000  Corporate Auto   \n",
+       "1                           0.0               0.875   Personal Auto   \n",
+       "2                           0.0               0.125   Personal Auto   \n",
+       "3                           0.0               0.750  Corporate Auto   \n",
+       "4                           0.0               0.000   Personal Auto   \n",
+       "...                         ...                 ...             ...   \n",
+       "9129                        0.0               0.125   Personal Auto   \n",
+       "9130                        0.0               0.000  Corporate Auto   \n",
+       "9131                        0.6               0.125  Corporate Auto   \n",
+       "9132                        0.0               0.250   Personal Auto   \n",
+       "9133                        0.0               0.000  Corporate Auto   \n",
+       "\n",
+       "            policy  renew_offer_type sales_channel  vehicle_class vehicle_size  \n",
+       "0     Corporate L3            Offer1         Agent   Two-Door Car      Medsize  \n",
+       "1      Personal L3            Offer3         Agent  Four-Door Car      Medsize  \n",
+       "2      Personal L3            Offer1         Agent   Two-Door Car      Medsize  \n",
+       "3     Corporate L2            Offer1   Call Center            SUV      Medsize  \n",
+       "4      Personal L1            Offer1         Agent  Four-Door Car      Medsize  \n",
+       "...            ...               ...           ...            ...          ...  \n",
+       "9129   Personal L1            Offer2           Web  Four-Door Car      Medsize  \n",
+       "9130  Corporate L3            Offer1        Branch  Four-Door Car      Medsize  \n",
+       "9131  Corporate L2            Offer1        Branch  Four-Door Car      Medsize  \n",
+       "9132   Personal L2            Offer3        Branch  Four-Door Car        Large  \n",
+       "9133  Corporate L3            Offer4   Call Center   Two-Door Car      Medsize  \n",
+       "\n",
+       "[9134 rows x 23 columns]"
+      ]
+     },
+     "execution_count": 10,
+     "metadata": {},
+     "output_type": "execute_result"
+    }
+   ],
+   "source": [
+    "# Normalizing X numerical values\n",
+    "\n",
+    "num_X = X.select_dtypes(include=np.number)\n",
+    "scaler = MinMaxScaler() \n",
+    "normalized_test = scaler.fit_transform(num_X) \n",
+    "normalized_test = pd.DataFrame(normalized_test, columns = num_X.columns)\n",
+    "normalized_test\n",
+    "X[normalized_test.columns] = normalized_test\n",
+    "X"
+   ]
+  }
+ ],
+ "metadata": {
+  "kernelspec": {
+   "display_name": "Python 3 (ipykernel)",
+   "language": "python",
+   "name": "python3"
+  },
+  "language_info": {
+   "codemirror_mode": {
+    "name": "ipython",
+    "version": 3
+   },
+   "file_extension": ".py",
+   "mimetype": "text/x-python",
+   "name": "python",
+   "nbconvert_exporter": "python",
+   "pygments_lexer": "ipython3",
+   "version": "3.11.4"
+  }
+ },
+ "nbformat": 4,
+ "nbformat_minor": 5
+}