haru-support/support-en.html at main · iamwongeeeee/haru-support · GitHub

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<!DOCTYPE html>
<html lang="en">
<head>
    <meta charset="UTF-8">
    <meta name="viewport" content="width=device-width, initial-scale=1.0">
    <title>Haru - Customer Support</title>
    <style>
        body { font-family: -apple-system, BlinkMacSystemFont, sans-serif; max-width: 700px; margin: 0 auto; padding: 24px; line-height: 1.7; color: #333; }
        h1 { font-size: 24px; margin-bottom: 8px; }
        h2 { font-size: 18px; margin-top: 32px; }
        .subtitle { color: #888; font-size: 14px; margin-bottom: 32px; }
        .lang-switch { text-align: right; font-size: 14px; margin-bottom: 16px; }
        .lang-switch a { color: #007AFF; text-decoration: none; margin-left: 12px; }
        .faq { margin-top: 16px; }
        .faq details { margin-bottom: 12px; border: 1px solid #eee; border-radius: 8px; padding: 12px 16px; }
        .faq summary { cursor: pointer; font-weight: 600; }
        .faq p { margin: 8px 0 0 0; }
        .contact-box { background: #f8f8f8; border-radius: 12px; padding: 24px; margin-top: 24px; }
        .contact-box a { color: #007AFF; text-decoration: none; }
        .links { margin-top: 32px; }
        .links a { display: inline-block; margin-right: 16px; color: #007AFF; text-decoration: none; font-size: 14px; }
        .footer { margin-top: 48px; padding-top: 24px; border-top: 1px solid #eee; font-size: 14px; color: #888; }
    </style>
</head>
<body>
    <div class="lang-switch">
        <a href="support.html">한국어</a>
        <a href="support-en.html"><strong>English</strong></a>
        <a href="support-ja.html">日本語</a>
    </div>

    <h1>Customer Support</h1>
    <p class="subtitle">Haru - Prenatal Story & Diary</p>

    <p>If you have any questions or issues while using the Haru app, please check the information below or contact us via email.</p>

    <h2>Frequently Asked Questions</h2>
    <div class="faq">
        <details>
            <summary>Is my data sent to any external server?</summary>
            <p>No. All data is stored only on your device (locally) or in your personal iCloud account. The developer has no access to your data.</p>
        </details>
        <details>
            <summary>Will I lose my data if I switch devices?</summary>
            <p>If iCloud sync is enabled, your data will be available on your new device. Please check Settings > Apple ID > iCloud to make sure sync is turned on for the app.</p>
        </details>
        <details>
            <summary>Where are my voice recordings saved?</summary>
            <p>Voice recordings are saved in your device's local storage. They will be deleted if the app is removed, so please back up important recordings beforehand.</p>
        </details>
        <details>
            <summary>How do I delete all my data?</summary>
            <p>You can delete all data at any time through Settings > "Delete All Data" within the app. Uninstalling the app will also remove all data from your device.</p>
        </details>
        <details>
            <summary>How do I cancel my subscription?</summary>
            <p>Go to iPhone Settings > Apple ID > Subscriptions to manage or cancel your Haru subscription.</p>
        </details>
    </div>

    <h2>Contact Us</h2>
    <div class="contact-box">
        <p><strong>Email</strong>: <a href="mailto:wykim777@naver.com">wykim777@naver.com</a></p>
        <p>To help us assist you faster, please include the following information:</p>
        <ul>
            <li>Device model (e.g., iPhone 15)</li>
            <li>iOS version</li>
            <li>App version</li>
            <li>Description of the issue</li>
        </ul>
        <p>We will respond within 1-2 business days.</p>
    </div>

    <div class="links">
        <a href="privacy-policy-en.html">Privacy Policy</a>
        <a href="terms.html">Terms of Service</a>
    </div>

    <div class="footer">
        <p>&copy; 2026 Haru. All rights reserved.</p>
    </div>
</body>
</html>