“Could not convert to PDF” will pops up in manage GCP window when we select customized signal page of PPT to print.

[jiape]

STEPS TO REPRODUCE:

1. Register printer to Google Cloud via EWS on Win 8.1 x 64 OS.
2. Launch the Chrome Browser -> Enter to Cloud print Manage page.
   3.Click "print" button-> "Upload file to print" -> Select a Multipage PPT file to print from my computer-> Select my cloud printer -> custom page: 2 -> Click "print"(please refer to Screenshot 1 for details)
3. Begin to print the GCP job
4. Observe.
   ACTUAL RESULTS:
   “Could not convert to PDF” will pops up in manage GCP window, the job was not sent to the printer, Please refer to Screenshot 2 for details

EXPECTED RESULTS:
Customized pages job should be submitted successfully to the printer.

Screenshot 1:

Screenshot 2:

[kdlucas]

This means the Google backend that performs document conversion has encountered an error. Are you able to share which PDF file causes this?

[jiape]

Thanks for your reply.
uploaded test file
A4_portrait_4P_Text&Pic_color_ENU.zip