How to check if a transaction is pending, delayed or batched in Global Pay?

[djcolonico]

Hi,

We use the Ecommerce HPP solution to make payments: https://developer.globalpay.com/ecommerce/hosted-solution/HPP-Guide#hpp

We'd like to check if our payments are in the pending, delayed or batched status in Global Pay.

Could you please tell us how we can do this?

We’ve tried using the reporting service (like in this example https://github.com/globalpayments/dotnet-sdk/blob/master/tests/GlobalPayments.Api.Tests/GpEcom/GpEcomReportingTest.cs), but the TransactionSummary doesn’t give us this information.

var service = new HostedService(new GpEcomConfig 
{ 
    MerchantId = "merchantid", 
    AccountId = "accountid", 
    SharedSecret = "secret", 
    ServiceUrl = https://api.sandbox.realexpayments.com/epage-remote.cgi, 
    HostedPaymentConfig = new HostedPaymentConfig { Version = "2" } 
}); 

var transaction = ReportingService.TransactionDetail("bb80e964-8f0e-4a67-90d9-78a617fde3bb").Execute();

I can see a similar question on stack overflow, but it has no answer: https://stackoverflow.com/questions/75090241/global-payments-ecomm-api-not-retrieving-all-transactiondetail