diff --git a/.gitignore b/.gitignore index efb035770..9742c1198 100644 --- a/.gitignore +++ b/.gitignore @@ -1,2 +1,6 @@ .DS_store DS_store +.vscode +.frontmatter +frontmatter.json +*.tmp \ No newline at end of file diff --git a/Gemfile b/Gemfile new file mode 100644 index 000000000..a9cf71a5e --- /dev/null +++ b/Gemfile @@ -0,0 +1,5 @@ +# frozen_string_literal: true + +source "https://rubygems.org" + +gem 'github-pages', group: :jekyll_plugins \ No newline at end of file diff --git a/working-on/performance-dashboard/img/chart1-en.png b/working-on/performance-dashboard/img/chart1-en.png new file mode 100644 index 000000000..a27688473 Binary files /dev/null and b/working-on/performance-dashboard/img/chart1-en.png differ diff --git a/working-on/performance-dashboard/img/chart1-fr.png b/working-on/performance-dashboard/img/chart1-fr.png new file mode 100644 index 000000000..a27688473 Binary files /dev/null and b/working-on/performance-dashboard/img/chart1-fr.png differ diff --git a/working-on/performance-dashboard/img/chart2-en.png b/working-on/performance-dashboard/img/chart2-en.png new file mode 100644 index 000000000..9445d878e Binary files /dev/null and b/working-on/performance-dashboard/img/chart2-en.png differ diff --git a/working-on/performance-dashboard/img/chart2-fr.png b/working-on/performance-dashboard/img/chart2-fr.png new file mode 100644 index 000000000..614152d5c Binary files /dev/null and b/working-on/performance-dashboard/img/chart2-fr.png differ diff --git a/working-on/performance-dashboard/index-en.md b/working-on/performance-dashboard/index-en.md new file mode 100644 index 000000000..57019df6a --- /dev/null +++ b/working-on/performance-dashboard/index-en.md @@ -0,0 +1,88 @@ +--- +altLangPage: index-fr.html?1097 +breadcrumbs: + - title: Open Government + link: 'https://open.canada.ca/en' + - title: Open Information + link: 'https://open.canada.ca/en/open-information' + - title: Search Service Inventory + link: 'https://search.open.canada.ca/service' +dateModified: '2018-06-28' +description: 'CRA provides support, information and systems enabling the taxpayer to file, processes the return, and issues a notice that reflects the assessment results.' +lang: en +layout: default +title: 'Government of Canada Services: Performance Dashboard' +draft: true +lastmod: '2021-04-04' +--- +
This service has 13 tasks in the Government of Canada (GC) top 100.
+ +| Task | Rank (GC top 100) | Success rate | Since last survey | +| --- | --- | --- | --- | +| Get a copy of a notice of assessment or reassessment | 4 | 68% | +0.2% | +| See my T4 information | 7 | 60% | No change | +| Check online mail | 8 | 71% | No change | +| Open a My Account | 19 | 44% | -0.3% | +| Find out when I can expect my tax refund | 28 | 60% | -1.1% | +| Make a payment to the Canada Revenue Agency | 29 | 64% | -1.1% | +| Find my TFSA contribution limit | 35 | 69% | -1.1% | +| File a GST/HST return | 36 | 77% | -1.1% | +| Find out which tax deductions, credits, or expenses I can claim | 36 | 77% | -1.1% | +| Find my RRSP contribution limit | 49 | 72% | -1.1% | +| Change my address with the Canada Revenue Agency | 63 | 32% | -1.1% | +| Start direct deposit or change banking information | 64 | 48% | -1.1% | +| Find tax software | 65 | 60% | -1.1% | +{: .wb-table.table.table-striped.table-hover.dataTable.no-footer} + +## Online availability of services and total applications +If all the applicable components for a specific service are available online, that service is considered fully online. + +The total number of applications shows how often people or businesses applied for this service through all possible channels, such as online, by mail, over the telephone, in-person and by fax. + +### What components of this service are available online? + +| Component of this service | Online status | +| --- | --- | +| A person or business can register a person, place or thing online | Yes | +| A person or business can authenticate themselves online | Yes | +| A person or business can apply online for this service | Yes | +| A person or business can be informed of the department’s decision online or through an electronic format | Yes | +| A person or business can be issued documentation online | Yes | +| A person or business can provide feedback online | Yes | +{: .table.table-striped} + +### Total number of Applications + + +Percent of total applications that take place online 87% + +## Summary of service standard performance + +| Service standard | Channel | Target | Result | +| --- | --- | --- | --- | +| Our goal is to issue a notice of assessment within eight weeks of receiving a paper individual income tax return | Other | 95% | 98% | +| Our goal is to issue a notice of assessment within two weeks of receiving your digital individual income tax return. | Online | 95% | 98% | +{: .wb-table.table.table-striped.table-hover.dataTable.no-footer} + +### Service standards performance + +2 / 2 + +Service standard targets were met + +Results will be ‘ND’ when there is no data to report. 0% indicates that the services did not meet their standards.
+Les résultats serrait « ND » (sans objet) lorsqu’il n’y a pas de données à rapporter. 0 % indique que les services n’ont pas respecté leurs normes.
+