.env.example

# Slack Configuration
SLACK_BOT_TOKEN=xoxb-
SLACK_APP_TOKEN=xapp-
SLACK_WORKSPACE_DOMAIN=hackclub

# Channel IDs
HELP_CHANNEL=
TICKETS_CHANNEL=

# AI Configuration
AI_API_KEY=

# FAQ Configuration
FAQ_BASE_URL=https://horizons.hackclub.com/faq
FAQ_MARKDOWN_URL=https://horizons.hackclub.com/content/faq.md

# Database Configuration
# Format: postgres://user:password@host:port/database
DATABASE_URL=postgres://postgres:password@localhost:5432/ticketbot

WELCOME_MESSAGE_TEXT=":wave-pikachu-2: Thank you for creating a ticket. Someone will help you soon. Make sure to read the FAQ pinned to this channel!"
TICKET_RESOLVED_MESSAGE="This ticket has been marked as resolved. Feel free to send a new message to this thread to un-resolve it and ask further questions. If you have a new question, please post it in {HELP_CHANNEL} instead of replying here."