Rate limit error

[melissa-mg]

I'm using the slack integration within the Stitch Data platform and am consistently getting extraction errors with no clear error message. Inspecting the logs, it looks like api calls are repeatedly hitting rate limits without waiting before retry (backing off for 0.0s).

Slack API failed.
2021-10-07 00:44:24,233Z    tap - The server responded with: {'ok': False, 'error': 'ratelimited'})
2021-10-07 00:44:25,310Z    tap - INFO Backing off get_messages(...) for 0.0s (slack.errors.SlackApiError: The request to the Slack API failed.
2021-10-07 00:44:25,310Z    tap - The server responded with: {'ok': False, 'error': 'ratelimited'})
2021-10-07 00:44:26,398Z    tap - INFO Backing off get_messages(...) for 0.0s (slack.errors.SlackApiError: The request to the Slack API failed.
2021-10-07 00:44:26,398Z    tap - The server responded with: {'ok': False, 'error': 'ratelimited'})
2021-10-07 00:44:27,467Z    tap - INFO Backing off get_messages(...) for 0.0s (slack.errors.SlackApiError: The request to the Slack API failed.
2021-10-07 00:44:27,467Z    tap - The server responded with: {'ok': False, 'error': 'ratelimited'})
2021-10-07 00:44:28,603Z    tap - INFO Backing off get_messages(...) for 0.0s (slack.errors.SlackApiError: The request to the Slack API failed.
2021-10-07 00:44:28,603Z    tap - The server responded with: {'ok': False, 'error': 'ratelimited'})
2021-10-07 00:44:29,670Z    tap - INFO Backing off get_messages(...) for 0.0s (slack.errors.SlackApiError: The request to the Slack API failed.
2021-10-07 00:44:29,670Z    tap - The server responded with: {'ok': False, 'error': 'ratelimited'})
2021-10-07 00:44:30,746Z    tap - INFO Backing off get_messages(...) for 0.0s (slack.errors.SlackApiError: The request to the Slack API failed.
2021-10-07 00:44:30,747Z    tap - The server responded with: {'ok': False, 'error': 'ratelimited'})
2021-10-07 00:44:31,835Z    tap - INFO Backing off get_messages(...) for 0.0s (slack.errors.SlackApiError: The request to the Slack API failed.
2021-10-07 00:44:31,835Z    tap - The server responded with: {'ok': False, 'error': 'ratelimited'})
2021-10-07 00:44:32,904Z    tap - INFO Backing off get_messages(...) for 0.0s (slack.errors.SlackApiError: The request to the Slack API failed.
2021-10-07 00:44:32,904Z    tap - The server responded with: {'ok': False, 'error': 'ratelimited'})
2021-10-07 00:44:33,985Z    tap - INFO Backing off get_messages(...) for 0.0s (slack.errors.SlackApiError: The request to the Slack API failed.
2021-10-07 00:44:33,985Z    tap - The server responded with: {'ok': False, 'error': 'ratelimited'})
2021-10-07 00:44:35,053Z    tap - INFO Backing off get_messages(...) for 0.0s (slack.errors.SlackApiError: The request to the Slack API failed.
2021-10-07 00:44:35,053Z    tap - The server responded with: {'ok': False, 'error': 'ratelimited'})
2021-10-07 00:44:36,123Z    tap - INFO Backing off get_messages(...) for 0.0s (slack.errors.SlackApiError: The request to the Slack API failed.
2021-10-07 00:44:36,123Z    tap - The server responded with: {'ok': False, 'error': 'ratelimited'})
2021-10-07 00:44:37,189Z    tap - INFO Backing off get_messages(...) for 0.0s (slack.errors.SlackApiError: The request to the Slack API failed.
2021-10-07 00:44:37,189Z    tap - The server responded with: {'ok': False, 'error': 'ratelimited'})
2021-10-07 00:44:38,252Z    tap - INFO Backing off get_messages(...) for 0.0s (slack.errors.SlackApiError: The request to the Slack API failed.
2021-10-07 00:44:38,252Z    tap - The server responded with: {'ok': False, 'error': 'ratelimited'})
2021-10-07 00:44:39,327Z    tap - INFO Backing off get_messages(...) for 0.0s (slack.errors.SlackApiError: The request to the Slack API failed.
2021-10-07 00:44:39,327Z    tap - The server responded with: {'ok': False, 'error': 'ratelimited'})
2021-10-07 00:44:40,395Z    tap - INFO Backing off get_messages(...) for 0.0s (slack.errors.SlackApiError: The request to the Slack API failed.
2021-10-07 00:44:40,395Z    tap - The server responded with: {'ok': False, 'error': 'ratelimited'})
2021-10-07 00:44:41,475Z    tap - INFO Backing off get_messages(...) for 0.0s (slack.errors.SlackApiError: The request to the Slack API failed.
2021-10-07 00:44:41,475Z    tap - The server responded with: {'ok': False, 'error': 'ratelimited'})
2021-10-07 00:44:42,612Z    tap - INFO Backing off get_messages(...) for 0.0s (slack.errors.SlackApiError: The request to the Slack API failed.
2021-10-07 00:44:42,612Z    tap - The server responded with: {'ok': False, 'error': 'ratelimited'})
2021-10-07 00:44:43,684Z    tap - INFO Backing off get_messages(...) for 0.0s (slack.errors.SlackApiError: The request to the Slack API failed.
2021-10-07 00:44:43,685Z    tap - The server responded with: {'ok': False, 'error': 'ratelimited'})
2021-10-07 00:44:44,761Z    tap - INFO Backing off get_messages(...) for 0.0s (slack.errors.SlackApiError: The request to the Slack API failed.
2021-10-07 00:44:44,761Z    tap - The server responded with: {'ok': False, 'error': 'ratelimited'})
2021-10-07 00:44:45,833Z    tap - INFO Backing off get_messages(...) for 0.0s (slack.errors.SlackApiError: The request to the Slack API failed.
2021-10-07 00:44:45,833Z    tap - The server responded with: {'ok': False, 'error': 'ratelimited'})
2021-10-07 00:44:46,893Z    tap - INFO Backing off get_messages(...) for 0.0s (slack.errors.SlackApiError: The request to the Slack API failed.
2021-10-07 00:44:46,893Z    tap - The server responded with: {'ok': False, 'error': 'ratelimited'})
2021-10-07 00:44:47,975Z    tap - INFO Backing off get_messages(...) for 0.0s (slack.errors.SlackApiError: The request to the Slack API failed.
2021-10-07 00:44:47,975Z    tap - The server responded with: {'ok': False, 'error': 'ratelimited'})
2021-10-07 00:44:49,040Z    tap - INFO Backing off get_messages(...) for 0.0s (slack.errors.SlackApiError: The request to the Slack API failed.
2021-10-07 00:44:49,040Z    tap - The server responded with: {'ok': False, 'error': 'ratelimited'})
2021-10-07 00:44:50,110Z    tap - INFO Backing off get_messages(...) for 0.0s (slack.errors.SlackApiError: The request to the Slack API failed.
2021-10-07 00:44:50,110Z    tap - The server responded with: {'ok': False, 'error': 'ratelimited'})
2021-10-07 00:44:51,180Z    tap - INFO Backing off get_messages(...) for 0.0s (slack.errors.SlackApiError: The request to the Slack API failed.
2021-10-07 00:44:51,181Z    tap - The server responded with: {'ok': False, 'error': 'ratelimited'})
2021-10-07 00:44:52,248Z    tap - INFO Backing off get_messages(...) for 0.0s (slack.errors.SlackApiError: The request to the Slack API failed.
2021-10-07 00:44:52,248Z    tap - The server responded with: {'ok': False, 'error': 'ratelimited'})
2021-10-07 00:44:53,313Z    tap - INFO Backing off get_messages(...) for 0.0s (slack.errors.SlackApiError: The request to the Slack API failed.
2021-10-07 00:44:53,314Z    tap - The server responded with: {'ok': False, 'error': 'ratelimited'})
2021-10-07 00:44:54,379Z    tap - INFO Backing off get_messages(...) for 0.0s (slack.errors.SlackApiError: The request to the Slack API failed.
2021-10-07 00:44:54,379Z    tap - The server responded with: {'ok': False, 'error': 'ratelimited'})
2021-10-07 00:44:55,445Z    tap - INFO Backing off get_messages(...) for 0.0s (slack.errors.SlackApiError: The request to the Slack API failed.
2021-10-07 00:44:55,445Z    tap - The server responded with: {'ok': False, 'error': 'ratelimited'})
2021-10-07 00:44:56,587Z    tap - INFO Backing off get_messages(...) for 0.0s (slack.errors.SlackApiError: The request to the Slack API failed.
2021-10-07 00:44:56,587Z    tap - The server responded with: {'ok': False, 'error': 'ratelimited'})
2021-10-07 00:44:57,686Z    tap - INFO Backing off get_messages(...) for 0.0s (slack.errors.SlackApiError: The request to the Slack API failed.
2021-10-07 00:44:57,686Z    tap - The server responded with: {'ok': False, 'error': 'ratelimited'})
2021-10-07 00:44:58,759Z    tap - INFO Backing off get_messages(...) for 0.0s (slack.errors.SlackApiError: The request to the Slack API failed.
2021-10-07 00:44:58,760Z    tap - The server responded with: {'ok': False, 'error': 'ratelimited'})
2021-10-07 00:44:59,836Z    tap - INFO Backing off get_messages(...) for 0.0s (slack.errors.SlackApiError: The request to the Slack API failed.
2021-10-07 00:44:59,836Z    tap - The server responded with: {'ok': False, 'error': 'ratelimited'})
2021-10-07 00:45:00,897Z    tap - INFO Backing off get_messages(...) for 0.0s (slack.errors.SlackApiError: The request to the Slack API failed.
2021-10-07 00:45:00,897Z    tap - The server responded with: {'ok': False, 'error': 'ratelimited'})
2021-10-07 00:45:01,964Z    tap - INFO Backing off get_messages(...) for 0.0s (slack.errors.SlackApiError: The request to the Slack API failed.
2021-10-07 00:45:01,964Z    tap - The server responded with: {'ok': False, 'error': 'ratelimited'})
2021-10-07 00:45:03,025Z    tap - INFO Backing off get_messages(...) for 0.0s (slack.errors.SlackApiError: The request to the Slack API failed.
2021-10-07 00:45:03,025Z    tap - The server responded with: {'ok': False, 'error': 'ratelimited'})
2021-10-07 00:45:04,103Z    tap - INFO Backing off get_messages(...) for 0.0s (slack.errors.SlackApiError: The request to the Slack API failed.
2021-10-07 00:45:04,103Z    tap - The server responded with: {'ok': False, 'error': 'ratelimited'})
2021-10-07 00:45:05,194Z    tap - INFO Backing off get_messages(...) for 0.0s (slack.errors.SlackApiError: The request to the Slack API failed.
2021-10-07 00:45:05,194Z    tap - The server responded with: {'ok': False, 'error': 'ratelimited'})
2021-10-07 00:45:06,262Z    tap - INFO Backing off get_messages(...) for 0.0s (slack.errors.SlackApiError: The request to the Slack API failed.
2021-10-07 00:45:06,262Z    tap - The server responded with: {'ok': False, 'error': 'ratelimited'})
2021-10-07 00:45:07,341Z    tap - INFO Backing off get_messages(...) for 0.0s (slack.errors.SlackApiError: The request to the Slack API failed.
2021-10-07 00:45:07,342Z    tap - The server responded with: {'ok': False, 'error': 'ratelimited'})
2021-10-07 00:45:08,438Z    tap - INFO Backing off get_messages(...) for 0.0s (slack.errors.SlackApiError: The request to the Slack API failed.

[grugnog]

I see this error also - looking at the Slack API docs and the code it appears that things "should" be working, but clearly they aren't in practice.