NuGet failing with Response status code does not indicate success: 503 (Service Unavailable)

[jkotas]

Build

https://dev.azure.com/dnceng-public/public/_build/results?buildId=300923&view=results

Build leg reported

Build / Installer Build and Test coreclr windows_x86 Debug / Build

Pull Request

dotnet/runtime#78801

Action required for the engineering services team

To triage this issue (First Responder / @dotnet/dnceng):

• Open the failing build above and investigate
• Add a comment explaining your findings

If this is an issue that is causing build breaks across multiple builds and would get benefit from being listed on the build analysis check, follow the next steps:

1. Add the label "Known Build Error"
2. Edit this issue and add an error string in the Json below that can help us match this issue with future build breaks. You should use the known issues documentation

{
   "ErrorMessage" : "Failed to retrieve information about",
   "BuildRetry": true
}

Release Note Category

• Feature changes/additions
• Bug fixes
• Internal Infrastructure Improvements

Release Note Description

Additional information about the issue reported

No response

Report

Build	Definition	Step Name	Console log	Pull Request
2886182	dotnet-sdk	🟣 Build	Log
1264235	dotnet/runtime	Build product
2885790	dotnet-sdk	Run Tests in Helix and non Helix in parallel	Log	#57077
2885791	dotnet-installer	Build	Log	#57078
2885789	dotnet-templating	Windows Build / Publish	Log	#57076
2884835	dotnet-dotnet-monitor	Build (build_linux_arm64_cross)	Log
2884808	dotnet-sdk	Build	Log	#57077
2884809	dotnet-installer	Build	Log	#57078
2884805	dotnet-templating	Windows Build / Publish	Log	#57076
2884770	dotnet-sdk	Build	Log	#57074
1256815	dotnet/runtime	Build product	Log
1256479	dotnet/maui	🛠️ Build BuildTasks	Log	dotnet/maui#33541
2881152	dotnet-installer	Build	Log	#52269
2880962	dotnet-installer	Build	Log	#56814
2880937	dotnet-installer	Build	Log	#52269
2880527	dotnet-sdk	Run Tests in Helix and non Helix in parallel	Log	#56777
2877772	dotnet-dotnet	Build	Log
2873739	dotnet-dotnet	Build	Log
2873001	dotnet-runtime	Build product	Log
1240187	dotnet/runtime	Copy native test components to test output folder	Log	dotnet/runtime#122768
1240172	dotnet/runtime	Copy native test components to test output folder	Log	dotnet/runtime#122767
1239104	dotnet/sdk	🟣 Build	Log	dotnet/sdk#52273

Build	Definition	Test	Pull Request
1263817	dotnet/sdk	Microsoft.DotNet.Cli.Run.Tests.RunFileTests.Microsoft.DotNet.Cli.Run.Tests.RunFileTests.CscOnly_NuGetCacheCleared	dotnet/sdk#52648
2885494	dotnet-sdk	Microsoft.DotNet.Restore.Test.GivenThatIWantToRestoreApp.ItRestoresLibToSpecificDirectory	#56952
2885495	dotnet-sdk	Microsoft.NET.Publish.Tests.GivenThatWeWantToRunILLink.ILLink_runs_incrementally	#56954
2883698	dotnet-sdk	Microsoft.DotNet.Cli.Test.Tests.GivenDotnetTestBuildsAndRunsTestFromCsproj.PathEndsWithSlashOrBackslash	#56952
2883700	dotnet-sdk	Microsoft.NET.Sdk.Razor.Tests.StaticWebAssetsIntegrationTest.PublishProjectWithReferences_WorksWithStaticWebAssetsV1ClassLibraries	#56954
2880464	dotnet-sdk	Microsoft.DotNet.Cli.Test.Tests.GivenDotnetTestBuildsAndRunsTestFromCsproj.PathEndsWithSlashOrBackslash	#56695
2880463	dotnet-sdk	Microsoft.DotNet.Cli.Test.Tests.GivenDotnetTestBuildsAndRunsTestFromCsproj.PathEndsWithSlashOrBackslash	#56696
2880380	dotnet-sdk	Microsoft.NET.ToolPack.Tests.GivenThatWeWantToPackAToolProjectWithPackagedShim.It_uses_customized_PackagedShimOutputRootDirectory	#56695
2880379	dotnet-sdk	Microsoft.NET.Restore.Tests.GivenThatWeWantToRestoreProjectsUsingNuGetConfigProperties.I_can_restore_a_project_with_implicit_msbuild_nuget_config	#56696
2879439	dotnet-sdk	Microsoft.DotNet.Cli.Test.Tests.GivenDotnetTestBuildsAndRunsTestFromCsproj.PathEndsWithSlashOrBackslash	#56695
2879441	dotnet-sdk	Microsoft.DotNet.Restore.Test.GivenThatIWantToRestoreApp.ItRestoresAppToSpecificDirectory	#56696
2879360	dotnet-sdk	dotnet.Tests.OutputPathOptionTests.OutputPathPropertyDoesNotGenerateWarningsWithSolutionFiles	#56695
2879361	dotnet-sdk	Microsoft.DotNet.Tests.EndToEnd.GivenDotNetUsesMSBuild.ItCanRunToolsThatPrefersTheCliRuntimeEvenWhenTheToolItselfDeclaresADifferentRuntime	#56696
2878722	dotnet-sdk	dotnet.Tests.OutputPathOptionTests.OutputPathPropertyDoesNotGenerateWarningsWithSolutionFiles	#56375
2878723	dotnet-sdk	dotnet.Tests.OutputPathOptionTests.OutputPathPropertyDoesNotGenerateWarningsWithSolutionFiles	#56376
2877718	dotnet-sdk	Microsoft.DotNet.Cli.Test.Tests.GivenDotnetTestBuildsAndRunsTestFromCsproj.PathEndsWithSlashOrBackslash	#56375
2877719	dotnet-sdk	Microsoft.NET.Build.Tests.dll.22.WorkItemExecution	#56376
2875213	dotnet-sdk	Microsoft.DotNet.Cli.Test.Tests.GivenDotnetTestBuildsAndRunsTestFromCsproj.PathEndsWithSlashOrBackslash	#56375
2875212	dotnet-sdk	Microsoft.NET.Build.Tests.GivenThatWeWantToBuildAnAppWithLibrariesAndRid.It_builds_a_RID_specific_runnable_output	#56376
2873404	dotnet-sdk	Microsoft.NET.Build.Tests.GlobalPropertyFlowTests.TestGlobalPropertyFlowToMultitargetedProject	#56375
2873405	dotnet-sdk	Microsoft.NET.Build.Tests.GivenThatWeWantToBuildADesktopExeWithNetStandardLib.It_resolves_conflicts	#56376

Summary

24-Hour Hit Count	7-Day Hit Count	1-Month Count
6	18	43

Known issue validation

Build: 🔎 https://dev.azure.com/dnceng-public/public/_build/results?buildId=300923
Result validation: ✅ Known issue matched with the provided build.

[andriipatsula]

Updated an ErrorMessage

[jkotas]

Updated an ErrorMessage

This error message is too specific. The package name does not matter for 503 errors. You can see it in the log file attached to this issue. The build failure was caused by multiple different packages failing to be retrieved - for example, look for Failed to retrieve information about 'Microsoft.Build.Tasks.Git'.

[andriipatsula]

Yeh, most probably Failed to retrieve information about pattern should work.

[ulisesh]

15 hits in the last 24 hours, I'm going to enable build retry

[MattGal]

Created IcM to ask for investigation here as well, https://portal.microsofticm.com/imp/v3/incidents/details/353857134/home

[ulisesh]

More hits today.

Update from the IcM: "Will check throttling limits to see if that's kicking in here"

[epananth]

I updated the ICM and received no response from them.