PDF Error: died with signal KILL

[szanati]

I received the follow error on a pdf in a package from back in October 9, 2016, the ieid is ESXJEU2NP_A9DTN3:

error while processing 1(sip-files/11-2013.pdf): bad status
http://transform.fda.fcla.edu/transform/pdf_norm?location=file:/var/daitss/data/work/ESXJEU2NP_A9DTN3/files/original/1/data: 500
/opt/pdfapilot/pdfaPilot /var/daitss/data/work/ESXJEU2NP_A9DTN3/files/original/1/data --fontfolder=/usr/share/fonts/msttcorefonts/ --onlypdfa --substitute --outputfile=/var/daitss/tmp/d20161003-24355-nsnrx7/data/transformed.pdf --report=XML,IFNOPDFA,PATH=/var/daitss/tmp/d20161003-24355-nsnrx7/pdfapilot_report.xml failed, output: Input /var/daitss/data/work/ESXJEU2NP_A9DTN3/files/original/1/data
Pages 72
PDFA Regular
Progress 6 %
Progress 14 %
Fix Force blend color space to sRGB
Progress 15 %
Fix Convert NChannel to DeviceN (remove NChannel entries)
Fix Prepare annotations for PDF/A-1
Progress 16 %
Progress 17 %
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Progress 39 %
Fix Convert SMask to image mask
Fix Remove Differences array from TrueType fonts for PDF/A-1 AgencyFB-Bold
Fix Repair invalid ToUnicode CMap information in fonts AgencyFB-Bold
Fix Add missing SPACE glyphs ACaslonPro-Bold
Fix Repair invalid ToUnicode CMap information in fonts ACaslonPro-Bold
Fix Remove Differences array from TrueType fonts for PDF/A-1 PalatinoLinotype-Roman
Fix Repair invalid ToUnicode CMap information in fonts PalatinoLinotype-Roman
Fix Repair invalid ToUnicode CMap information in fonts Asap-Italic
Fix Add missing SPACE glyphs ACaslonPro-Regular
Fix Repair invalid ToUnicode CMap information in fonts ACaslonPro-Regular
Fix Remove Differences array from TrueType fonts for PDF/A-1 ArialMT
Fix Repair invalid ToUnicode CMap information in fonts ArialMT
Fix Repair invalid ToUnicode CMap information in fonts Asap-Regular
Fix Remove Differences array from TrueType fonts for PDF/A-1 PalatinoLinotype-Roman2
Fix Repair invalid ToUnicode CMap information in fonts PalatinoLinotype-Roman2
Fix Remove Differences array from TrueType fonts for PDF/A-1 PalatinoLinotype-Bold
Fix Repair invalid ToUnicode CMap information in fonts PalatinoLinotype-Bold
Fix Remove Differences array from TrueType fonts for PDF/A-1 PalatinoLinotype-Italic
Fix Repair invalid ToUnicode CMap information in fonts PalatinoLinotype-Italic
Fix Remove Differences array from TrueType fonts for PDF/A-1 PTSans-Bold
Fix Repair invalid ToUnicode CMap information in fonts PTSans-Bold
Fix Repair invalid ToUnicode CMap information in fonts BellGothicStd-Black
Fix Remove Differences array from TrueType fonts for PDF/A-1 PTSans-Regular
Fix Repair invalid ToUnicode CMap information in fonts PTSans-Regular
Fix Add missing SPACE glyphs Archive
Fix Repair invalid ToUnicode CMap information in fonts Archive
Fix Remove Differences array from TrueType fonts for PDF/A-1 ArialMT2
Fix Repair invalid ToUnicode CMap information in fonts ArialMT2
Fix Repair invalid ToUnicode CMap information in fonts BellGothicStd-Bold
Fix Repair invalid ToUnicode CMap information in fonts NexaBold
Fix Remove Differences array from TrueType fonts for PDF/A-1 BritannicBold
Fix Repair invalid ToUnicode CMap information in fonts BritannicBold
Fix Repair invalid ToUnicode CMap information in fonts Untitled
Fix Remove Differences array from TrueType fonts for PDF/A-1 TrebuchetMS
Fix Repair invalid ToUnicode CMap information in fonts TrebuchetMS
Fix Remove Differences array from TrueType fonts for PDF/A-1 TrebuchetMS-Bold
Fix Repair invalid ToUnicode CMap information in fonts TrebuchetMS-Bold
Fix Remove Differences array from TrueType fonts for PDF/A-1 Eurostile-Black-DTC
Fix Repair invalid ToUnicode CMap information in fonts Eurostile-Black-DTC
Fix Remove Differences array from TrueType fonts for PDF/A-1 Wingdings-Regular
Fix Repair invalid ToUnicode CMap information in fonts Wingdings-Regular
Fix Remove Differences array from TrueType fonts for PDF/A-1 PTSans-Regular2
Fix Repair invalid ToUnicode CMap information in fonts PTSans-Regular2
Fix Remove Differences array from TrueType fonts for PDF/A-1 Arial-BoldMT
Fix Repair invalid ToUnicode CMap information in fonts Arial-BoldMT
Fix Remove Differences array from TrueType fonts for PDF/A-1 EurostileRegular
Fix Repair invalid ToUnicode CMap information in fonts EurostileRegular
Fix Remove Differences array from TrueType fonts for PDF/A-1 PalatinoLinotype-Italic2
Fix Repair invalid ToUnicode CMap information in fonts PalatinoLinotype-Italic2
Fix Remove Differences array from TrueType fonts for PDF/A-1 PalatinoLinotype-Bold2
Fix Repair invalid ToUnicode CMap information in fonts PalatinoLinotype-Bold2
Fix Remove Differences array from TrueType fonts for PDF/A-1 Arial-ItalicMT
Fix Repair invalid ToUnicode CMap information in fonts Arial-ItalicMT
Fix Remove Differences array from TrueType fonts for PDF/A-1 PTSans-Bold2
Fix Repair invalid ToUnicode CMap information in fonts PTSans-Bold2
Fix Remove Differences array from TrueType fonts for PDF/A-1 AndaleMono
Fix Repair invalid ToUnicode CMap information in fonts AndaleMono
Fix Fix font encoding (CharSet)
Fix Fix font encoding (CIDSet)
Fix Adjust colors for PDF based ISO standards
Fix Insert missing Type entry in StructElem objects
Fix Map structure to predefined types
/opt/pdfapilot/pdfaPilot.bin died with signal KILL

trace

/opt/web-services/sites/core/releases/20160607000001/lib/daitss/proc/wip/preserve.rb:26:in rescue in block in preserve' /opt/web-services/sites/core/releases/20160607000001/lib/daitss/proc/wip/preserve.rb:19:in block in preserve'
/opt/web-services/sites/core/releases/20160607000001/lib/daitss/proc/wip/preserve.rb:18:in each' /opt/web-services/sites/core/releases/20160607000001/lib/daitss/proc/wip/preserve.rb:18:in preserve'
/opt/web-services/sites/core/releases/20160607000001/lib/daitss/proc/wip/ingest.rb:33:in ingest' /opt/web-services/sites/core/releases/20160607000001/lib/daitss/proc/wip/process.rb:82:in block in spawn'
/opt/web-services/sites/core/releases/20160607000001/lib/daitss/proc/wip/process.rb:66:in fork' /opt/web-services/sites/core/releases/20160607000001/lib/daitss/proc/wip/process.rb:66:in spawn'
/opt/web-services/sites/core/current/bin/pulse:161:in block in start_wips' /opt/web-services/sites/core/current/bin/pulse:158:in each'
/opt/web-services/sites/core/current/bin/pulse:158:in start_wips' /opt/web-services/sites/core/current/bin/pulse:194:in block in
'
/opt/web-services/sites/core/current/bin/pulse:192:in loop' /opt/web-services/sites/core/current/bin/pulse:192:in

[szanati]

I tried this package on ripple and I received the same error.

[szanati]

The package AA00041092_00037 ieid is ESXJEU2NP_A9DTN3.

[szanati]

The original package for this issue: AA00041092_00037 is in /var/daitss/ops/exceptions/tickets/Github_793 on darchive.

[cchou]

This error occurs in pdfaPilot, we will need our server to be upgraded to >= REL 6 and install the new version of pdfaPIlot.