help50 "Failed to fetch helpers, please ensure that you are connected to the internet!"

[kamalkoushikd]

When I am getting help with my help50 for identifying problems with my code on my linux computer, I am getting an error saying that "Failed to fetch helpers, please ensure that you are connected to the internet!" is there anything wrong with my computer because i am connected to the internet. Please help me resolve this problem.

[tommylenz]

Hey @kamalkoushik24! Seems like there is some error with the slug you provided. Could you please post a screenshot, or copy the output, of your console, with the command that raises your error? That helps us investigate what's wrong.

[Giggafarmer]

I also have been getting this error. I do not have connection issues and I have logged in and out and restarted Chrome...

[tommylenz]

@kzidane This could be any lib50 error, if I am not mistaken (see here). It can be, but is not like to be a connection error I guess. Just to make sure: @Giggafarmer (and @kamalkoushik24) could you please run the command curl -Is https://www.google.com/ && curl -Is https://cs50.io next time you experience the issue and post a screenshot of the output? thanks!