EXCEPTION_ACCESS_VIOLATION (0xc0000005)

[jesuspavonm]

This error is seen in the log generated by Ekahau AI Pro that is crashing when using a feature for precise calculations.
However, this is not failing in any other laptop.
Same is happening after re-imaging the laptop, with no applications installed but only Ekahau.
I suspect from a faulty memory in the laptop but please confirm.

#  EXCEPTION_ACCESS_VIOLATION (0xc0000005) at pc=0x00007fff008148af, pid=35328, tid=32216
#
# JRE version: OpenJDK Runtime Environment Corretto-21.0.5.11.1 (21.0.5+11) (build 21.0.5+11-LTS)
# Java VM: OpenJDK 64-Bit Server VM Corretto-21.0.5.11.1 (21.0.5+11-LTS, mixed mode, tiered, compressed oops, compressed class ptrs, g1 gc, windows-amd64)
# Problematic frame:
# C  0x00007fff008148af

I can PM the complete log for analysis.

[eastig]

@jesuspavonm Could you provide the complete log?

[mteldanielhenrique-cpu]

I have the same reported error, has anyone found the solution?

[eastig]

@mteldanielhenrique-cpu Do you have a hs_err file?