[BUG] Unexpected error when trying to chat

[tamastomy]

App Version

2.4.3 (91)

Platform

• Android
• iOS

How you installed it

App Store

What happened?

Just running the app

What should have happened?

Chats should work without the error

How to reproduce

I have openwebui running with traefik and pihole within docker containers.

The chats I have in openwebui are syncing, but when I write in them from Conduit or start a new chat it keeps "loading" and then shows this error:

"An unexpected error occurred while processing your request. Please try again or check your connection."

The openwebui docker logs show this when I'm using Conduit

2026-02-18 17:52:00.990 | INFO | uvicorn.protocols.http.httptools_impl:send:483 - 192.168.97.1:0 - "POST /ws/socket.io/?EIO=4&transport=polling&t=PnnuLsq&sid=XyaIvFAjRBwJduC4AACC HTTP/1.1" 200 2026-02-18 17:52:02.337 | INFO | uvicorn.protocols.http.httptools_impl:send:483 - 192.168.97.1:0 - "GET /api/v1/users/user/settings HTTP/1.1" 200 2026-02-18 17:52:02.337 | INFO | uvicorn.protocols.http.httptools_impl:send:483 - 192.168.97.1:0 - "GET /api/tasks/chat/8eca1a04-8afe-4507-8253-ac5d89b45360 HTTP/1.1" 200 2026-02-18 17:52:02.378 | INFO | uvicorn.protocols.http.httptools_impl:send:483 - 192.168.97.1:0 - "POST /api/v1/chats/8eca1a04-8afe-4507-8253-ac5d89b45360 HTTP/1.1" 200 2026-02-18 17:52:03.330 | INFO | uvicorn.protocols.http.httptools_impl:send:483 - 192.168.97.1:0 - "GET /api/tasks/chat/8eca1a04-8afe-4507-8253-ac5d89b45360 HTTP/1.1" 200 2026-02-18 17:52:04.338 | INFO | uvicorn.protocols.http.httptools_impl:send:483 - 192.168.97.1:0 - "GET /api/tasks/chat/8eca1a04-8afe-4507-8253-ac5d89b45360 HTTP/1.1" 200 2026-02-18 17:52:05.329 | INFO | uvicorn.protocols.http.httptools_impl:send:483 - 192.168.97.1:0 - "GET /api/tasks/chat/8eca1a04-8afe-4507-8253-ac5d89b45360 HTTP/1.1" 200 2026-02-18 17:52:06.331 | INFO | uvicorn.protocols.http.httptools_impl:send:483 - 192.168.97.1:0 - "GET /api/tasks/chat/8eca1a04-8afe-4507-8253-ac5d89b45360 HTTP/1.1" 200 2026-02-18 17:52:07.330 | INFO | uvicorn.protocols.http.httptools_impl:send:483 - 192.168.97.1:0 - "GET /api/tasks/chat/8eca1a04-8afe-4507-8253-ac5d89b45360 HTTP/1.1" 200 2026-02-18 17:52:08.344 | INFO | uvicorn.protocols.http.httptools_impl:send:483 - 192.168.97.1:0 - "GET /api/tasks/chat/8eca1a04-8afe-4507-8253-ac5d89b45360 HTTP/1.1" 200 2026-02-18 17:52:09.328 | INFO | uvicorn.protocols.http.httptools_impl:send:483 - 192.168.97.1:0 - "GET /api/tasks/chat/8eca1a04-8afe-4507-8253-ac5d89b45360 HTTP/1.1" 200 2026-02-18 17:52:10.329 | INFO | uvicorn.protocols.http.httptools_impl:send:483 - 192.168.97.1:0 - "GET /api/tasks/chat/8eca1a04-8afe-4507-8253-ac5d89b45360 HTTP/1.1" 200 2026-02-18 17:52:11.332 | INFO | uvicorn.protocols.http.httptools_impl:send:483 - 192.168.97.1:0 - "GET /api/tasks/chat/8eca1a04-8afe-4507-8253-ac5d89b45360 HTTP/1.1" 200 2026-02-18 17:52:12.326 | INFO | uvicorn.protocols.http.httptools_impl:send:483 - 192.168.97.1:0 - "GET /api/tasks/chat/8eca1a04-8afe-4507-8253-ac5d89b45360 HTTP/1.1" 200 2026-02-18 17:52:14.814 | INFO | uvicorn.protocols.http.httptools_impl:send:483 - 192.168.97.1:0 - "GET /ws/socket.io/?EIO=4&transport=polling&t=PnnuJ8n&sid=XyaIvFAjRBwJduC4AACC HTTP/1.1" 200 2026-02-18 17:52:14.829 | INFO | uvicorn.protocols.http.httptools_impl:send:483 - 192.168.97.1:0 - "POST /ws/socket.io/?EIO=4&transport=polling&t=PnnuPFY&sid=XyaIvFAjRBwJduC4AACC HTTP/1.1" 200

and shows this when I just use openwebui

HTTP/1.1" 200 2026-02-18 17:54:00.682 | INFO | uvicorn.protocols.http.httptools_impl:send:483 - 192.168.97.1:0 - "GET /api/v1/chats/?page=1 HTTP/1.1" 200 2026-02-18 17:54:00.976 | INFO | uvicorn.protocols.http.httptools_impl:send:483 - 192.168.97.1:0 - "POST /ws/socket.io/?EIO=4&transport=polling&t=PnnupA0&sid=XyaIvFAjRBwJduC4AACC HTTP/1.1" 200 2026-02-18 17:54:01.135 | INFO | uvicorn.protocols.http.httptools_impl:send:483 - 192.168.97.1:0 - "GET /ws/socket.io/?EIO=4&transport=polling&t=Pnnup4U&sid=XyaIvFAjRBwJduC4AACC HTTP/1.1" 200 2026-02-18 17:54:01.153 | INFO | uvicorn.protocols.http.httptools_impl:send:483 - 192.168.97.1:0 - "GET /ws/socket.io/?EIO=4&transport=polling&t=PnnupCm&sid=XyaIvFAjRBwJduC4AACC HTTP/1.1" 200 2026-02-18 17:54:01.166 | INFO | uvicorn.protocols.http.httptools_impl:send:483 - 192.168.97.1:0 - "GET /ws/socket.io/?EIO=4&transport=polling&t=PnnupD2&sid=XyaIvFAjRBwJduC4AACC HTTP/1.1" 200 2026-02-18 17:54:01.180 | INFO | uvicorn.protocols.http.httptools_impl:send:483 - 192.168.97.1:0 - "GET /ws/socket.io/?EIO=4&transport=polling&t=PnnupDF&sid=XyaIvFAjRBwJduC4AACC HTTP/1.1" 200 2026-02-18 17:54:01.196 | INFO | uvicorn.protocols.http.httptools_impl:send:483 - 192.168.97.1:0 - "GET /ws/socket.io/?EIO=4&transport=polling&t=PnnupDV&sid=XyaIvFAjRBwJduC4AACC HTTP/1.1" 200 2026-02-18 17:54:01.210 | INFO | uvicorn.protocols.http.httptools_impl:send:483 - 192.168.97.1:0 - "GET /ws/socket.io/?EIO=4&transport=polling&t=PnnupDj&sid=XyaIvFAjRBwJduC4AACC HTTP/1.1" 200 2026-02-18 17:54:01.231 | INFO | uvicorn.protocols.http.httptools_impl:send:483 - 192.168.97.1:0 - "GET /ws/socket.io/?EIO=4&transport=polling&t=PnnupD-&sid=XyaIvFAjRBwJduC4AACC HTTP/1.1" 200 2026-02-18 17:54:01.269 | INFO | uvicorn.protocols.http.httptools_impl:send:483 - 192.168.97.1:0 - "GET /ws/socket.io/?EIO=4&transport=polling&t=PnnupEJ&sid=XyaIvFAjRBwJduC4AACC HTTP/1.1" 200 2026-02-18 17:54:01.283 | INFO | uvicorn.protocols.http.httptools_impl:send:483 - 192.168.97.1:0 - "GET /ws/socket.io/?EIO=4&transport=polling&t=PnnupEs&sid=XyaIvFAjRBwJduC4AACC HTTP/1.1" 200 2026-02-18 17:54:01.296 | INFO | uvicorn.protocols.http.httptools_impl:send:483 - 192.168.97.1:0 - "GET /ws/socket.io/?EIO=4&transport=polling&t=PnnupF4&sid=XyaIvFAjRBwJduC4AACC HTTP/1.1" 200 2026-02-18 17:54:01.324 | INFO | uvicorn.protocols.http.httptools_impl:send:483 - 192.168.97.1:0 - "GET /ws/socket.io/?EIO=4&transport=polling&t=PnnupFL&sid=XyaIvFAjRBwJduC4AACC HTTP/1.1" 200 2026-02-18 17:54:01.336 | INFO | uvicorn.protocols.http.httptools_impl:send:483 - 192.168.97.1:0 - "GET /ws/socket.io/?EIO=4&transport=polling&t=PnnupFi&sid=XyaIvFAjRBwJduC4AACC HTTP/1.1" 200 2026-02-18 17:54:01.356 | INFO | uvicorn.protocols.http.httptools_impl:send:483 - 192.168.97.1:0 - "GET /ws/socket.io/?EIO=4&transport=polling&t=PnnupFv&sid=XyaIvFAjRBwJduC4AACC HTTP/1.1" 200 2026-02-18 17:54:01.370 | INFO | uvicorn.protocols.http.httptools_impl:send:483 - 192.168.97.1:0 - "GET /ws/socket.io/?EIO=4&transport=polling&t=PnnupGE&sid=XyaIvFAjRBwJduC4AACC HTTP/1.1" 200 2026-02-18 17:54:01.393 | INFO | uvicorn.protocols.http.httptools_impl:send:483 - 192.168.97.1:0 - "GET /ws/socket.io/?EIO=4&transport=polling&t=PnnupGT&sid=XyaIvFAjRBwJduC4AACC HTTP/1.1" 200 2026-02-18 17:54:01.406 | INFO | uvicorn.protocols.http.httptools_impl:send:483 - 192.168.97.1:0 - "GET /ws/socket.io/?EIO=4&transport=polling&t=PnnupGn&sid=XyaIvFAjRBwJduC4AACC HTTP/1.1" 200 2026-02-18 17:54:01.421 | INFO | uvicorn.protocols.http.httptools_impl:send:483 - 192.168.97.1:0 - "GET /ws/socket.io/?EIO=4&transport=polling&t=PnnupG_&sid=XyaIvFAjRBwJduC4AACC HTTP/1.1" 200 2026-02-18 17:54:01.452 | INFO | uvicorn.protocols.http.httptools_impl:send:483 - 192.168.97.1:0 - "GET /ws/socket.io/?EIO=4&transport=polling&t=PnnupHF&sid=XyaIvFAjRBwJduC4AACC HTTP/1.1" 200 2026-02-18 17:54:01.483 | INFO | uvicorn.protocols.http.httptools_impl:send:483 - 192.168.97.1:0 - "POST /api/chat/completed HTTP/1.1" 200 2026-02-18 17:54:01.510 | INFO | uvicorn.protocols.http.httptools_impl:send:483 - 192.168.97.1:0 - "POST /api/v1/chats/93eebe55-098d-4db8-8f78-d9cd7500018b HTTP/1.1" 200 2026-02-18 17:54:01.527 | INFO | uvicorn.protocols.http.httptools_impl:send:483 - 192.168.97.1:0 - "GET /api/v1/chats/?page=1 HTTP/1.1" 200 2026-02-18 17:54:02.787 | INFO | uvicorn.protocols.http.httptools_impl:send:483 - 192.168.97.1:0 - "GET /ws/socket.io/?EIO=4&transport=polling&t=PnnupHi&sid=XyaIvFAjRBwJduC4AACC HTTP/1.1" 200 2026-02-18 17:54:02.800 | INFO | uvicorn.protocols.http.httptools_impl:send:483 - 192.168.97.1:0 - "GET /ws/socket.io/?EIO=4&transport=polling&t=Pnnupca&sid=XyaIvFAjRBwJduC4AACC HTTP/1.1" 200

Does this happen every time?

Yes, every time

When did this start?

Just downloaded the app

Screenshots

No response

Logs

No response

[cogwheel0]

From the errors, websockets dont seem to work. Can you try these? https://docs.openwebui.com/troubleshooting/connection-error#websocket-troubleshooting