No subtitles when using OneDrive for Business

[Gjur0]

Hi, I have still problem with plugin it doesn't pull the subtitle out of onedrive bussines. I did STRM file right, but it loads only integrated subtitle from mkv file. Srt file doesn't load even movie and subtitle have same name.

This is my log file: https://paste.kodi.tv/pumicaliko.kodi

[cguZZman]

Your log file is not in debug mode. First enable the debug mode, then play your video again.
Do the playing by navigating thru the addon, not the library, so I can see more information in the debug log file.

[Gjur0]

Here is new log file:

https://paste.kodi.tv/omutazisoc.kodi

[cguZZman]

I can see the subtitle file in the list, but the API for business is not returning it when searching by name.
Do another test again by renaming one of your episodes. Just remove the spaces for now in both files, video and subtitle, and try playing it again.
Also post the debug log file again for this test.

[Gjur0]

New log file:

https://paste.kodi.tv/ulupeziqok.kodi

[cguZZman]

May be I was not clear in my previous request. The renaming I'd like to test is to remove all spaces in the file name, not just adding '-test' to the file name.
For example, can you rename your file Star Trek Voyager - 1x04 - Time and Again-test.mkv to StarTrekVoyager-1x04-TimeandAgain-test.mkv? (all spaces were removed). Or you can rename it as you want, but no spaces whatsoever.
Same for the subtitle.

[Gjur0]

Sorry, I read superficially, here is a new log file

https://paste.kodi.tv/egowowawur.kodi

[cguZZman]

Looks like spaces are not the problem. Last test: can you remove also the hyphen characters?

[Gjur0]

https://paste.kodi.tv/otadojezet.kodi

[cguZZman]

Thanks for your logs.
Looks like an issue with the search api for onedrive for business. The addon is doing the search of the subtitle correctly. It works correctly with a personal account.
I currently have no business account to check it out further. So there is not much I can do from here.

If anybody wants to temporary share an account it will be very welcome.

[marciomaiden]

Thanks for your logs.
Looks like an issue with the search api for onedrive for business. The addon is doing the search of the subtitle correctly. It works correctly with a personal account.
I currently have no business account to check it out further. So there is not much I can do from here.

If anybody wants to temporary share an account it will be very welcome.

Do you need access to one account? I can give to you

[cguZZman]

Yeah, that would be great. Please send me the details to carlosguzmang at protonmail.com

[marciomaiden]

Yeah, that would be great. Please send me the details to carlosguzmang at protonmail.com

If just send you the details

[cguZZman]

Received. Will recheck this issue with your account soon. Thanks