Notepad - ticket comments are added as separate comments rather than ticket body #27
Description
When the user enters the following in notepad, for example:
* task1 @owner.id
- describe task1
The text "describe task1" is added separately as a comment after the ticket is created with subject "task1". Instead, the "describe task1" text should be set as the ticket body at the time of ticket creation.
This makes the SysRT ticket page looks cleaner, and reduces the email volume. Currently, there will be 2 emails, one for ticket creation and another for ticket comment. This can be reduced to only one email.