Exception: Unable to retrieve metadata of file at location "...."

[sayeed205]

I was using fs and it was working fine in the dev env

I tried to deploy the application and getting [cause]: NotImplemented: GetObjectAcl not implemented

I am using r2 in production and it is uploading file successfully but can not retrieve it

Here is log

Exception: Unable to retrieve metadata of file at location "avatars/11111111.jpg"
    at DriveFile.getVisibility (file:///home/hitarashi/sayeed/github/freelance/royal-jewellery/royal-jewellery/node_modules/flydrive/build/chunk-TZSKXVQT.js:248:13)
    at process.processTicksAndRejections (node:internal/process/task_queues:103:5)
    at async Attachment.computeUrl (file:///home/hitarashi/sayeed/github/freelance/royal-jewellery/royal-jewellery/node_modules/@jrmc/adonis-attachment/build/src/attachments/attachment_base.js:110:32)
    ... 15 lines matching cause stack trace ...
    at async <anonymous> (/home/hitarashi/sayeed/github/freelance/royal-jewellery/royal-jewellery/node_modules/@adonisjs/static/src/static_middleware.ts:74:11) {
  status: 500,
  code: 'E_CANNOT_GET_METADATA',
  [cause]: NotImplemented: GetObjectAcl not implemented
      at ProtocolLib.getErrorSchemaOrThrowBaseException (/home/hitarashi/sayeed/github/freelance/royal-jewellery/royal-jewellery/node_modules/@aws-sdk/core/dist-cjs/submodules/protocols/index.js:69:67)
      at AwsRestXmlProtocol.handleError (/home/hitarashi/sayeed/github/freelance/royal-jewellery/royal-jewellery/node_modules/@aws-sdk/core/dist-cjs/submodules/protocols/index.js:1610:65)
      at AwsRestXmlProtocol.deserializeResponse (/home/hitarashi/sayeed/github/freelance/royal-jewellery/royal-jewellery/node_modules/@smithy/core/dist-cjs/submodules/protocols/index.js:301:24)
      at process.processTicksAndRejections (node:internal/process/task_queues:103:5)
      at async /home/hitarashi/sayeed/github/freelance/royal-jewellery/royal-jewellery/node_modules/@smithy/core/dist-cjs/submodules/schema/index.js:26:24
      at async /home/hitarashi/sayeed/github/freelance/royal-jewellery/royal-jewellery/node_modules/@aws-sdk/middleware-sdk-s3/dist-cjs/index.js:386:20
      at async /home/hitarashi/sayeed/github/freelance/royal-jewellery/royal-jewellery/node_modules/@smithy/middleware-retry/dist-cjs/index.js:254:46
      at async /home/hitarashi/sayeed/github/freelance/royal-jewellery/royal-jewellery/node_modules/@aws-sdk/middleware-sdk-s3/dist-cjs/index.js:63:28
      at async /home/hitarashi/sayeed/github/freelance/royal-jewellery/royal-jewellery/node_modules/@aws-sdk/middleware-sdk-s3/dist-cjs/index.js:90:20
      at async /home/hitarashi/sayeed/github/freelance/royal-jewellery/royal-jewellery/node_modules/@aws-sdk/middleware-logger/dist-cjs/index.js:5:26
      at async S3Driver.getVisibility (file:///home/hitarashi/sayeed/github/freelance/royal-jewellery/royal-jewellery/node_modules/flydrive/build/drivers/s3/main.js:299:22)
      at async DriveFile.getVisibility (file:///home/hitarashi/sayeed/github/freelance/royal-jewellery/royal-jewellery/node_modules/flydrive/build/chunk-TZSKXVQT.js:246:14)
      at async Attachment.computeUrl (file:///home/hitarashi/sayeed/github/freelance/royal-jewellery/royal-jewellery/node_modules/@jrmc/adonis-attachment/build/src/attachments/attachment_base.js:110:32)
      at async Attachment.preComputeUrl (file:///home/hitarashi/sayeed/github/freelance/royal-jewellery/royal-jewellery/node_modules/@jrmc/adonis-attachment/build/src/attachments/attachment.js:108:9)
      at async AttachmentManager.preComputeUrl (file:///home/hitarashi/sayeed/github/freelance/royal-jewellery/royal-jewellery/node_modules/@jrmc/adonis-attachment/build/src/attachment_manager.js:103:9)
      at async file:///home/hitarashi/sayeed/github/freelance/royal-jewellery/royal-jewellery/node_modules/@jrmc/adonis-attachment/build/src/services/attachment/attachment_persister_service.js:62:21
      at async Promise.all (index 0)
      at async AttachmentPersisterService.preComputeUrls (file:///home/hitarashi/sayeed/github/freelance/royal-jewellery/royal-jewellery/node_modules/@jrmc/adonis-attachment/build/src/services/attachment/attachment_persister_service.js:56:9)
      at async AttachmentRecorderService.preComputeUrl (file:///home/hitarashi/sayeed/github/freelance/royal-jewellery/royal-jewellery/node_modules/@jrmc/adonis-attachment/build/src/services/attachment/attachment_recorder_service.js:59:9)
      at async afterFindHook (file:///home/hitarashi/sayeed/github/freelance/royal-jewellery/royal-jewellery/node_modules/@jrmc/adonis-attachment/build/src/utils/hooks.js:13:5)
      at async #exec (file:///home/hitarashi/sayeed/github/freelance/royal-jewellery/royal-jewellery/node_modules/@poppinss/hooks/build/index.js:114:24)
      at async ModelQueryBuilder.first (file:///home/hitarashi/sayeed/github/freelance/royal-jewellery/royal-jewellery/node_modules/@adonisjs/lucid/build/src/orm/query_builder/index.js:365:13)
      at async User.verifyCredentials (file:///home/hitarashi/sayeed/github/freelance/royal-jewellery/royal-jewellery/node_modules/@adonisjs/auth/build/src/mixins/lucid.js:40:22)
      at async AuthController.login (/home/hitarashi/sayeed/github/freelance/royal-jewellery/royal-jewellery/app/controllers/auth_controller.ts:24:20)
      at async ShieldMiddleware.handle (file:///home/hitarashi/sayeed/github/freelance/royal-jewellery/royal-jewellery/node_modules/@adonisjs/shield/build/chunk-2UDO3ZLM.js:28:5)
      at async SessionMiddleware.handle (/home/hitarashi/sayeed/github/freelance/royal-jewellery/royal-jewellery/node_modules/@adonisjs/session/src/session_middleware.ts:81:22)
      at async InertiaMiddleware.handle (file:///home/hitarashi/sayeed/github/freelance/royal-jewellery/royal-jewellery/node_modules/@adonisjs/inertia/build/chunk-W7TVEB4V.js:393:5)
      at async ViteMiddleware.handle (/home/hitarashi/sayeed/github/freelance/royal-jewellery/royal-jewellery/node_modules/@adonisjs/vite/src/vite_middleware.ts:42:5)
      at async <anonymous> (/home/hitarashi/sayeed/github/freelance/royal-jewellery/royal-jewellery/node_modules/@adonisjs/static/src/static_middleware.ts:74:11) {
    '$fault': 'server',
    '$retryable': undefined,
    '$metadata': {
      httpStatusCode: 501,
      requestId: undefined,
      extendedRequestId: undefined,
      cfId: undefined,
      attempts: 1,
      totalRetryDelay: 0
    },
    Code: 'NotImplemented'
  }
}

[sayeed205]

supportsACL: false,

adding this fixed the issue but generating wrong urls
for example
https://<r2url>/avatars/11111111.jpg this is from r2 dashboard
but drive or adonis-attachment creating
https://<r2url>/royal-jewellery/avatars/11111111.jpg

[batosai]

Hello, I’ve just created an account and an R2 bucket myself, and I’m not experiencing any issues. Which version are you using?

[batosai]

my drive config :

    r2: services.s3({
      region: env.get('R2_REGION'),
      supportsACL: false,
      endpoint: env.get('R2_ENDPOINT'),
      credentials: {
        accessKeyId: env.get('R2_ACCESS_KEY_ID'),
        secretAccessKey: env.get('R2_SECRET_ACCESS_KEY'),
      },
      bucket: env.get('R2_BUCKET'),
      visibility: 'private',
    }),

and my model attribute demo :

  @attachment({
    disk: 'r2',
    meta: true,
    folder: () => `images/:id/${DateTime.now().toFormat('yyyy/MM')}`,
    variants: ['thumbnail'],
    preComputeUrl: true,
    serialize: (value?: Attachment) => value?.url ?? null
  })
  declare imageTest: Attachment | null

[p3drosola]

I'm getting the same error. Using Cloudflare R2. It doesn't happen every time for me.

[batosai]

@p3drosola do you see it on a simple upload test? Or during mass treatment?

[p3drosola]

I was using the attachments route/controller and the R2 drive storage

…

On Fri, 2 Jan 2026 at 2:10 am, Jeremy Chaufourier ***@***.***> wrote: *batosai* left a comment (batosai/adonis-attachment#26) <#26 (comment)> @p3drosola <https://github.com/p3drosola> do you see it on a simple upload test? Or during mass treatment? — Reply to this email directly, view it on GitHub <#26 (comment)>, or unsubscribe <https://github.com/notifications/unsubscribe-auth/AAD7CZT4YPMQOMZ7YGL2I7D4EYRXNAVCNFSM6AAAAACN7ZKNFGVHI2DSMVQWIX3LMV43OSLTON2WKQ3PNVWWK3TUHMZTOMBUG4YTONBWHA> . You are receiving this because you were mentioned.Message ID: ***@***.***>