Cannot set the ptp with ros for acA2040-35gc

[nathan1536]

Describe what you want to implement and what the issue & the steps to reproduce it are:

I can enable the PTP in the pylonview. However, when I try to enable with the ros, it shows the message 'The connected camera does not support this feature'.

ros2 service call /my_camera/pylon_ros2_camera_node/enable_ptp std_srvs/srv/SetBool "{data: true}"
ros2 service call /my_camera/pylon_ros2_camera_node/get_ptp_status ""

waiting for service to become available...
requester: making request: pylon_ros2_camera_interfaces.srv.GetPtpStatus_Request()

response:
pylon_ros2_camera_interfaces.srv.GetPtpStatus_Response(ptp_status='', ptp_servo_status='', offset_from_master=0, success=False, message='The connected camera does not support this feature')

Hardware setup description

Linux Ubuntu

CPU x86_64

Using PoE switch to connect two cameras

acA2040-35gc

Runtime information

ROS humble inside container.

Is your camera operational with the Basler pylon Viewer on your platform?

Yes

[FrancoisPicardDTI]

Hello @nathan1536
Just to be sure, you are using docker?