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Support Policy

Thank you for using SIMPEG Lapas. Here are the ways you can get support:

Community Support

  • GitHub Issues: For bug reports and feature requests, please use the Issues section.
  • Discussions: If you have questions about usage or need help with configuration, feel free to start a discussion in the Discussions tab (if enabled).

Reporting Security Issues

Please do not report security vulnerabilities through public issues. Refer to our Security Policy for instructions on how to report security-related concerns.

Professional Support

Currently, this is an open-source project. If you require professional support, custom feature development, or integration services, you can contact the maintainers at:

Version Support

We only provide support for the latest stable version of SIMPEG Lapas. Please ensure you are running the most recent version before seeking support.

Information to Provide

When asking for help, please provide as much context as possible:

  • Your OS and PHP version.
  • Laravel version.
  • Detailed steps to reproduce the issue.
  • Relevant log entries from storage/logs/laravel.log.