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ticket attachments implemented #5

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ticket attachments implemented #5

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a3ba286
ticket attachments implemented
joaograca Aug 26, 2025
644e1df
Merge pull request #1 from joaograca/attachments
joaograca Aug 27, 2025
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2 changes: 2 additions & 0 deletions lib/client.js
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Original file line number Diff line number Diff line change
Expand Up @@ -186,6 +186,8 @@ var client = function(config) {
var kayako = function(config) {
this.client = new client(config);
this.ticket = new(require('./ticket'))(this.client);
this.ticketattachment = new(require('./ticketattachment'))(this.client);
this.ticketattachments = new(require('./ticketattachments'))(this.client);
this.ticketpost = new(require('./ticketpost'))(this.client);
this.ticketcount = new(require('./ticketcount'))(this.client);
this.tickets = new(require('./tickets'))(this.client);
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51 changes: 51 additions & 0 deletions lib/ticketattachment.js
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Original file line number Diff line number Diff line change
@@ -0,0 +1,51 @@
var utils = require('node-kayako/lib/utils');
var querystring = require('querystring');
var crypto = require('crypto');

var ticketattachment = function (client, xml) {
this.client = client;
if (xml) {
utils.parse_xml(this, xml);
}
};

ticketattachment.prototype.post = function (optionsp, callback) {
var client = this.client;
var salt = crypto.randomBytes(20).toString('base64');
var options = {
e: '/Tickets/TicketAttachment',
apikey: this.client.get_apikey(),
salt: salt,
signature: this.client.generate_signature(salt)
};

options.ticketid = optionsp.ticketid;
options.ticketpostid = optionsp.ticketpostid;
options.filename = optionsp.filename;
options.contents = optionsp.contents;

var postdata = querystring.stringify(options);

var opts = {
path: '/api/index.php',
method: 'POST',
headers: {
'Content-Type': 'application/x-www-form-urlencoded',
'Content-Length': postdata.length
}
};

this.client.request(opts, postdata, function (err, res) {
if (err) {
callback(err);
} else {
client.parse_items(res.data, client, ticketattachment, callback);
}
});
};

ticketattachment.prototype.get = function (ticketid, id, callback) {
this.client.get_item('/Tickets/TicketAttachment/' + ticketid + '/' + id, ticketattachment, callback);
};

module.exports = ticketattachment;
14 changes: 14 additions & 0 deletions lib/ticketattachments.js
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Original file line number Diff line number Diff line change
@@ -0,0 +1,14 @@
var utils = require('node-kayako/lib/utils');

var ticketattachments = function (client, xml) {
this.client = client;
if (xml) {
utils.parse_xml(this, xml);
}
};

ticketattachments.prototype.get = function (ticketid, callback) {
this.client.get_items('/Tickets/TicketAttachment/ListAll/' + ticketid, require('./ticketattachment'), callback);
};

module.exports = ticketattachments;