diff --git a/pulsar-broker/src/test/java/org/apache/pulsar/client/impl/MessageChunkingSharedTest.java b/pulsar-broker/src/test/java/org/apache/pulsar/client/impl/MessageChunkingSharedTest.java
index 3d24d3746d66a..203715ca7dbcf 100644
--- a/pulsar-broker/src/test/java/org/apache/pulsar/client/impl/MessageChunkingSharedTest.java
+++ b/pulsar-broker/src/test/java/org/apache/pulsar/client/impl/MessageChunkingSharedTest.java
@@ -193,6 +193,39 @@ public void testInterleavedChunks() throws Exception {
         assertEquals(receivedUuidList1, Arrays.asList("A-0", "B-0", "B-1", "A-1"));
     }
 
+    // Issue #25220
+    @Test
+    public void testNegativeAckChunkedMessage() throws Exception {
+        final String topic = "persistent://my-property/my-ns/test-negative-acknowledge-with-chunk";
+
+        @Cleanup
+        Consumer<String> consumer = pulsarClient.newConsumer(Schema.STRING)
+                .topic(topic)
+                .subscriptionName("sub1")
+                .acknowledgmentGroupTime(0, TimeUnit.SECONDS)
+                .subscriptionType(SubscriptionType.Shared)
+                .negativeAckRedeliveryDelay(1, TimeUnit.SECONDS)
+                .subscribe();
+
+        @Cleanup
+        Producer<String> producer = pulsarClient.newProducer(Schema.STRING)
+                .topic(topic)
+                .enableBatching(false)
+                .enableChunking(true)
+                .chunkMaxMessageSize(1024) // 1KB max - forces chunking for larger messages
+                .create();
+        String longMessage = "X".repeat(10 * 1024);
+        producer.sendAsync(longMessage);
+        producer.flush();
+
+        // negative ack the first message
+        consumer.negativeAcknowledge(consumer.receive());
+
+        // now 2s has passed, the first message should be redelivered 1s later.
+        Message<String> msg1 = consumer.receive(2, TimeUnit.SECONDS);
+        assertNotNull(msg1);
+    }
+
     private Producer<String> createProducer(String topic) throws PulsarClientException {
         return pulsarClient.newProducer(Schema.STRING)
                 .topic(topic)
diff --git a/pulsar-client/src/main/java/org/apache/pulsar/client/impl/ConsumerImpl.java b/pulsar-client/src/main/java/org/apache/pulsar/client/impl/ConsumerImpl.java
index adecd97564ff7..7091b05151e4a 100644
--- a/pulsar-client/src/main/java/org/apache/pulsar/client/impl/ConsumerImpl.java
+++ b/pulsar-client/src/main/java/org/apache/pulsar/client/impl/ConsumerImpl.java
@@ -1508,7 +1508,6 @@ void messageReceived(CommandMessage cmdMessage, ByteBuf headersAndPayload, Clien
         // and return undecrypted payload
         if (isMessageUndecryptable || (numMessages == 1 && !msgMetadata.hasNumMessagesInBatch())) {
 
-            // right now, chunked messages are only supported by non-shared subscription
             if (isChunkedMessage) {
                 uncompressedPayload = processMessageChunk(uncompressedPayload, msgMetadata, msgId, messageId, cnx);
                 if (uncompressedPayload == null) {
diff --git a/pulsar-client/src/main/java/org/apache/pulsar/client/impl/NegativeAcksTracker.java b/pulsar-client/src/main/java/org/apache/pulsar/client/impl/NegativeAcksTracker.java
index e0ec16f507e4d..d975d22be7da3 100644
--- a/pulsar-client/src/main/java/org/apache/pulsar/client/impl/NegativeAcksTracker.java
+++ b/pulsar-client/src/main/java/org/apache/pulsar/client/impl/NegativeAcksTracker.java
@@ -158,7 +158,7 @@ static long trimLowerBit(long timestamp, int bits) {
     private synchronized void add(MessageId messageId, int redeliveryCount) {
         if (messageId instanceof TraceableMessageId) {
             Span span = ((TraceableMessageId) messageId).getTracingSpan();
-            if (span != null) {
+            if (span != null || messageId instanceof ChunkMessageIdImpl) {
                 MessageIdAdv msgId = (MessageIdAdv) messageId;
                 nackedMessageIds.computeIfAbsent(msgId.getLedgerId(), k -> new Long2ObjectOpenHashMap<>())
                         .put(msgId.getEntryId(), messageId);