iOS App Crash

[Gokulv617]

Hi,

We are trying to implement Admob Ad using Ironsource mediation. It's working fine on Android, but in the iOS app, it crashes while calling the function below.

                     IronSource.instance.init( IRONSRC_APP_KEY,
                            [
                                IronSource.REWARDED_VIDEO,
			        IronSource.INTERSTITIAL		
                            ]

I have share my Action Script code and Manifiest file.

Manifeast ;

<iPhone>
   <InfoAdditions><![CDATA[
  <key>UIDeviceFamily</key>
  <array>
    <string>1</string>
    <string>2</string>
  </array>
  <key>NSUserTrackingUsageDescription</key>
  <string>This identifier will be used to deliver personalized ads to you.</string>
  <key>FirebaseAppDelegateProxyEnabled</key>
  <false/>
  <key>FirebaseAutomaticScreenReportingEnabled</key>
  <false/>
  <key>NSAppTransportSecurity</key>
  <dict>
    <key>NSAllowsArbitraryLoads</key>
    <true/>
    <key>NSAllowsArbitraryLoadsForMedia</key>
    <true/>
    <key>NSAllowsArbitraryLoadsInWebContent</key>
    <true/>
  </dict>
  <key>GADApplicationIdentifier</key>
  <string>ca-app-pub-5309755185839768~7291044841</string>
  <key>SKAdNetworkItems</key>
  <array>
    <dict>
      <!-- IronSource -->
      <key>SKAdNetworkIdentifier</key>
      <string>SU67R6K2V3.skadnetwork</string>
    </dict>
    <dict>
      <!-- AdMob -->
      <key>SKAdNetworkIdentifier</key>
      <string>cstr6suwn9.skadnetwork</string>
    </dict>
  </array>
]]></InfoAdditions>
    <requestedDisplayResolution>high</requestedDisplayResolution>
    <Entitlements>
	<![CDATA[
		<!-- DEVELOPMENT -->
		<key>get-task-allow</key>
		<true/>
		<key>aps-environment</key>
		<string>development</string>
		
		
		<!-- PRODUCTION 
		<key>get-task-allow</key>
		<false/>
		-->
		
		
     ]]>
    </Entitlements>
  </iPhone>

<extensions>
    <extensionID>com.distriqt.Firebase</extensionID>
    <extensionID>com.distriqt.Core</extensionID>
    <extensionID>com.distriqt.InAppBilling</extensionID>
    <extensionID>com.google.guava</extensionID>
    <extensionID>com.distriqt.Share</extensionID>
    <extensionID>com.distriqt.PushNotifications</extensionID>
    <extensionID>com.google.code.gson</extensionID>
    <extensionID>com.google.firebase.core</extensionID>
    <extensionID>com.distriqt.CustomResources</extensionID>
    <extensionID>com.distriqt.IDFA</extensionID>
    <extensionID>com.distriqt.Application</extensionID>
    <extensionID>com.distriqt.IronSource</extensionID>
    <extensionID>com.distriqt.ironsource.AdMob</extensionID>
    <extensionID>com.distriqt.ironsource.AdQualitySDK</extensionID>
  </extensions>
</application>

Action Script ;

import com.distriqt.extension.ironsource.IronSource;
import com.distriqt.extension.ironsource.events.RewardedVideoAdEvent;

var IRONSRC_APP_KEY : String = "20eac4e0d";

if (IronSource.isSupported)
{
	tet.text = "IronSource Version:        " + IronSource.service.version ;
	//message( "IronSource Native Version: " + IronSource.instance.nativeVersion );23159580
	
	IronSource.instance.init( IRONSRC_APP_KEY, [ IronSource.REWARDED_VIDEO ] );
	
	IronSource.instance.addEventListener( RewardedVideoAdEvent.OPENED, onRewardedVideoAdOpened );
	IronSource.instance.addEventListener( RewardedVideoAdEvent.CLOSED, onRewardedVideoAdClosed );
	IronSource.instance.addEventListener( RewardedVideoAdEvent.AVAILABILITY_CHANGED, onRewardedVideoAvailabilityChanged );
	IronSource.instance.addEventListener( RewardedVideoAdEvent.REWARDED, onRewardedVideoAdRewarded );
	IronSource.instance.addEventListener( RewardedVideoAdEvent.SHOW_FAILED, onRewardedVideoAdShowFailed );
	IronSource.instance.addEventListener( RewardedVideoAdEvent.CLICKED, onRewardedVideoAdClicked );
	
	
	
}
btn1.addEventListener( MouseEvent.CLICK, mouseClickHandler);
 function stage_resizeHandler( event:Event ):void
	{
		//_text.width  = stage.stageWidth;
		//_text.height = stage.stageHeight - 100;
	}
		
		
		 function mouseClickHandler( event:MouseEvent ):void
		{
			if (IronSource.instance.isRewardedVideoAvailable())
			{
				IronSource.instance.showRewardedVideo();
			}
			else
			{
				tet.text = "Rewarded Video not available";
			}
			
		}
		
		
		//
		//	EXTENSION HANDLERS
		//
		
		
		
		 function onRewardedVideoAdShowFailed( event:RewardedVideoAdEvent ):void
		{
			//message( "onRewardedVideoAdShowFailed" );
		}


		 function onRewardedVideoAdOpened( event:RewardedVideoAdEvent ):void
		{
			//message( "onRewardedVideoAdOpened" );
		}


		 function onRewardedVideoAdClosed( event:RewardedVideoAdEvent ):void
		{
			//message( "onRewardedVideoAdClosed" );
		}


		 function onRewardedVideoAvailabilityChanged( event:RewardedVideoAdEvent ):void
		{
			//message( "onRewardedVideoAvailabilityChanged: " + event.availability );
		}


		function onRewardedVideoAdStarted( event:RewardedVideoAdEvent ):void
		{
			//message( "onRewardedVideoAdStarted" );
		}


		function onRewardedVideoAdEnded( event:RewardedVideoAdEvent ):void
		{
			//message( "onRewardedVideoAdEnded" );
		}


		 function onRewardedVideoAdRewarded( event:RewardedVideoAdEvent ):void
		{
			//message( "onRewardedVideoAdRewarded" );

		}


		 function onRewardedVideoAdClicked( event:RewardedVideoAdEvent ):void
		{
			//message( "onRewardedVideoAdClicked" );
		}

• AIR SDK -- 51.1.3.6

Please check and let me know if any other additions are needed or if I have made any mistakes.

[marchbold]

Please can you include the console logs and the crash log from the device,

https://docs.airnativeextensions.com/docs/tutorials/device-logs#ios

[sweetnitro]

Hi @marchbold, also crashing when IS initializes.. in your documentation, the iOSLogInfo link is broken and lands on Blackberry's home page. Do you have a trusted download link ? Or an archive you could host ?

[sweetnitro]

I have two .ips logs from iTunes, would they be useful ? Could I send them to you directly instead of posting them here ? Which email please ? :)

[marchbold]

Hi, Yeah, apologies, I need to update that documentation. You can send them to me via airnativeextensions @ distriqt.com

[marchbold]

@sweetnitro How are you packaging your application? Are you using macos with a recent ios sdk supplied either via platformsdk, via the air sdk manager or directly set in adt.cfg?

[sweetnitro]

Hi @marchbold, we are not configuring any particular platform sdk and the mac has Xcode 14.3.1 and MacOS 13.4.1. I guess i should try updating macOs & Xcode ?

[marchbold]

Yeah, the iOS SDK that's in the AIR SDK seems to be failing with certain native SDKs currently (AdMob in particular), so currently you need to link an iOS SDK 18.+ to get it working correctly.

[sweetnitro]

Hi @marchbold, thanks for your swift support, indeed after updating and pointing to the 18.2 sdk, the issue is solved!

[marchbold]

Brilliant! Great to hear that resolved it.