ship shows successful when servers do not start

[steveoh]

INFO    06-12 00:01:40     engine:  238 stopping GISApp3 time: 26202 ms
ERROR   06-12 00:01:40     engine:  242 GISApp3 did not stop, skipping copy.
HTTPSConnectionPool(host='...', port=6443): Max retries exceeded with url: /arcgis/admin/generateToken 
(Caused by SSLError(SSLError("bad handshake: Error([('SSL routines', 'tls_process_server_certificate', 'certificate verify failed')],)",),))

yet the log email shows no error