Cannot reach homeserver

[fix-all]

访问http://localhost:18088/#/login出错，
There was a problem communicating with the homeserver, please try again later.
Cannot reach homeserver
Ensure you have a stable internet connection, or get in touch with the server admin
我设置了hosts还不行，127.0.0.1 matrix-local.hiclaw.io matrix-client-local.hiclaw.io aigw-local.hiclaw.io fs-local.hiclaw.io
我第一次装的时候好像没问题，重新安装之后就不行了

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An error occurred while accessing http://localhost:18088/#/login.
There was a problem communicating with the homeserver, please try again later.
Cannot reach homeserver
Ensure you have a stable internet connection, or get in touch with the server admin
I set the hosts but it still doesn’t work, 127.0.0.1 matrix-local.hiclaw.io matrix-client-local.hiclaw.io aigw-local.hiclaw.io fs-local.hiclaw.io
It seemed to be fine when I installed it for the first time, but it didn't work after reinstalling it

[johnlanni]

Thanks for the report!

Since this happened after reinstalling, the most likely cause is that the Manager Agent did not fully start up. Please check:

1. Check Manager container status

docker ps | grep hiclaw-manager
docker exec hiclaw-manager cat /var/log/hiclaw/manager-agent.log

If you see process exit records in the log, it may be insufficient memory — Docker Desktop should have 4GB+ allocated (Settings → Resources → Memory).

2. Check for proxy interference

Even if you configured hosts, a browser or system proxy can still intercept requests to matrix-local.hiclaw.io. Make sure:

• No proxy is running, OR
• Add *-local.hiclaw.io and 127.0.0.1 to your proxy bypass list

3. Try reinstall with cleanup

If the issue persists, try a clean reinstall:

docker stop hiclaw-manager
docker rm hiclaw-manager
bash <(curl -sSL https://higress.ai/hiclaw/install.sh)

Choose the delete and reinstall option to clear any stale configuration.

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More frequently asked questions please refer to FAQ document

Project: alibaba/hiclaw
Note: The repository has been moved to alibaba/hiclaw