New Function: Survey / remote data collection IVR

[kwhinnery]

A common need for organizations doing field work is the ability to collect data from folks who may not have access to a computer, smartphone, or a reliable Internet connection. Examples might be:

• Collecting data from community health workers in rural communities
• Collecting data from social program participants in underserved communities

One approach to solving this problem is to replace web/mobile forms with an IVR system which collects responses to survey-style questions during a phone call. I'd propose a new Function template, using Sync as a data store, to power an IVR that would conduct a phone interview/survey. In addition, it should be paired with another Function which can dump the results of the survey to a CSV document for further analysis.

To define a survey, we might use a data structure like this (proposed):

const questions = [
  {
    question: 'Does anyone near you require medical attention?',
    type: 'boolean'
  },
  {
    question: 'How many people require medical attention?',
    type: 'number'
  },
  {
    question: 'Is there anything else first responders should be aware of?',
    type: 'speech'
  }
]

Definition of done:

• A Function which powers an IVR that collects answers to a survey during a phone call
• A Function which allows the survey data to be dumped into a CSV for processing/visualization
• Relevant documentation to allow users to set up the Function(s)