| Field | Type | Required | Description | Example |
|---|---|---|---|---|
unifiedCustomFields |
Map<String, Object> | ➖ | Custom Unified Fields configured in your StackOne project | { "my_project_custom_field_1": "REF-1236", "my_project_custom_field_2": "some other value" } |
title |
JsonNullable<String> | ➖ | The title or subject of the ticket | System outage in production environment |
creatorId |
JsonNullable<String> | ➖ | The creator of the ticket | user-001 |
reporters |
List<String> | ➖ | Users who reported the ticket | [ "user-001", "user-002" ] |
assignees |
List<String> | ➖ | Agents assigned to the ticket | [ "user-001", "user-002" ] |
content |
List<TicketingContent> | ➖ | Array of content associated with the ticket | |
parentId |
JsonNullable<String> | ➖ | ID of the parent ticket if this is a sub-ticket | ticket-002 |
priority |
JsonNullable<TicketingTicketCreateRequestDtoPriority> | ➖ | Priority of the ticket | |
tags |
List<String> | ➖ | The tags of the ticket | [ "tag-001", "tag-002" ] |
organizationId |
JsonNullable<String> | ➖ | Organization associated with the ticket | organization-001 |
projectId |
JsonNullable<String> | ➖ | Project the ticket belongs to | project-001 |
componentIds |
JsonNullable<String> | ➖ | Components to associate with the ticket | [ "component-001", "component-002" ] |
type |
JsonNullable<String> | ➖ | The type of the ticket | ticket-type-001 |