Image data is not parsing in api response

[NancyKashyap-Stride]

When an agent sent image in chat, app is not getting correct event details. Also, library is having decoding issue.
Received data: {"events":[{"event":"chat_session_file","file_id":"c58eb82c-5568-46ca-b258-0ab4d5fda21b","file_name":"Chicken.jpeg","file_type":"image","msg_id":"6","party_id":"BDCB07D3-D18B-468E-94F7-5FCE58D6CC6B","timestamp":"1622177975"}]}
[ContactCenterEventsContainerDto.swift init(from:):43] Failed to parse unknown message from server: dataCorrupted(Swift.DecodingError.Context(codingPath: [_JSONKey(stringValue: "Index 0", intValue: 0), CodingKeys(stringValue: "event", intValue: nil)], debugDescription: "Cannot initialize ContactCenterEventTypeDto from invalid String value chat_session_file", underlyingError: nil))

Please find attached logs:
no_image_chat.zip

[ALobastov]

Transferring files in the chat session was out of scope in this SDK/library release. Please raise to product management if this functionality is critical for WebJet.

[ALobastov]

Will be implemented in future releases, keeping reopened for now.

[timthetog]

I got to the root of the client concern during the joint call today. Apparently the big concern is that it appears in the Agent Desktop UI that agents can appear to send an image, which we know they cannot. I have suggested that Agent training can help mitigate this however, it does beg the question on if we should log a defect to address this until the feature is ready in a future release? If so, do you wish me to open a support case for this?

[sergem155]

Tim, the API supports sending/receiving images, it's just the library that doesn't. While we will definitely implement all of the API functionality in the libraries, I would recommend simply send a message from the app to agent saying the file upload is not supported by the app yet.

You could also file a PER for limiting functionality per connection, e.g. what we do with co-browsing and voice-video, a checkbox that prevents file uploads/downloads per chat connection.