Does Not Load

[mmckeever23]

Hi, this never gets past the login page. Just loading screen in the watch.

[RyanChomistek]

Hmm so first are you using ios or android.

Second what happens when you close the app on the fit it and try to relaunch it

[RyanChomistek]

@mmckeever23 I noticed after playing around with this is that it has some issues with enterprise accounts. I was able to use my @outlook account fine, but when I used my work email (that requires extra authentication steps) It didn't work.

[RyanChomistek]

I am also seeing an issue if you have a non work account that you might have to try to log in a few times.

As a work around it looks like if you try to log in a couple times it will grab one of them.

Unfortunately this only shows up when I grab the app from the store (which means I don't get debug information), so I don't really know why its failing

[RyanChomistek]

I uploaded what I think might be a fix, although from my experience it takes fitbit about ~2 weeks to review updates, so it might be a while before I can test if this fixed it

[MarioDings]

You don’t mention the mail from Microsoft telling you that there’s a app connected to your account. That’s the first thing that has to be checked.
In my case it took a bit but it worked.
I don’t think you can connect to a work account, because first you have to be able to connect to that server. I’ll try later on. First I’ll test you app.