Search function functionality unclear #39
Description
The search in the documentation (see: https://doc.otobo.org/manual/user/11.0/en/content/agent/faq/search.html#filters-in-use) is quite unclear.
Reproduce
Create one FAQ with the following string: OTOBO test update
Now consider the following search queries (Fulltext) and results:
| Query | Result |
|---|---|
+OTOBO +update -notthere |
0 |
+update +OTOBO |
1 |
OTOBO test |
1 |
OTOBO update |
0 |
O?OBO |
0 |
O*OBO |
1 |
"OTOBO test" |
1 |
test AND update |
1 |
update AND test |
1 |
OTOBO AND notthere |
0 |
OTOBO OR notthere |
1 |
OTOBO && ! notthere |
1 |
Considering the documentation for the general search (see here: https://doc.otobo.org/manual/user/11.0/en/content/agent/search/search.html#search-parameters), these results seem surprising.
Also Relevant
- Phrase seach yields no results if phrase is longer than one term doc-otobo-user#22
- Does not search in subcategories