From 5f0ca83b529149d1e1d747a79a4322a5116b01e4 Mon Sep 17 00:00:00 2001 From: "promptless[bot]" <179508745+promptless[bot]@users.noreply.github.com> Date: Wed, 14 Jan 2026 22:17:56 +0000 Subject: [PATCH 1/4] Document automatic Slack Connect support channel creation --- fern/docs/integrations/slack.mdx | 4 ++++ fern/docs/pilot-guide.mdx | 2 +- 2 files changed, 5 insertions(+), 1 deletion(-) diff --git a/fern/docs/integrations/slack.mdx b/fern/docs/integrations/slack.mdx index 01afd52..a86b0c5 100644 --- a/fern/docs/integrations/slack.mdx +++ b/fern/docs/integrations/slack.mdx @@ -30,6 +30,10 @@ Promptless integrates with Slack through our official Slack App, enabling automa Slack Integration Complete +## Support Channel + +After connecting Slack, you'll receive a Slack Connect invitation from the Promptless team. Accept it to join a shared support channel where you can ask questions, get help, and share feedback. + ## What You Can Do with Slack Once connected, you can use Slack for: diff --git a/fern/docs/pilot-guide.mdx b/fern/docs/pilot-guide.mdx index 68fe26b..730362d 100644 --- a/fern/docs/pilot-guide.mdx +++ b/fern/docs/pilot-guide.mdx @@ -41,7 +41,7 @@ See our [Setup & Quickstart guide](/docs/getting-started/setup-quickstart) for i ### Set Up Slack Connect -We'll create a shared Slack Connect channel between your team and ours for questions, feedback, and quick support throughout your pilot. +When you connect Slack during setup, we'll create a shared Slack Connect channel and send you an invitation. Accept the invitation to get a direct line to our team for questions, feedback, and support throughout your pilot. ### Share Your Documentation Context From 94a54f7e075cdafabb4c54511c58d1b1e6b22f2b Mon Sep 17 00:00:00 2001 From: "promptless[bot]" <179508745+promptless[bot]@users.noreply.github.com> Date: Thu, 15 Jan 2026 03:34:17 +0000 Subject: [PATCH 2/4] Sync documentation updates --- fern/docs/integrations/slack.mdx | 7 ++++++- 1 file changed, 6 insertions(+), 1 deletion(-) diff --git a/fern/docs/integrations/slack.mdx b/fern/docs/integrations/slack.mdx index a86b0c5..82d18eb 100644 --- a/fern/docs/integrations/slack.mdx +++ b/fern/docs/integrations/slack.mdx @@ -32,7 +32,12 @@ Promptless integrates with Slack through our official Slack App, enabling automa ## Support Channel -After connecting Slack, you'll receive a Slack Connect invitation from the Promptless team. Accept it to join a shared support channel where you can ask questions, get help, and share feedback. +When you connect Slack, we create a dedicated channel for your team. This channel provides: + +- **Notifications**: Documentation suggestion updates from Promptless +- **Direct support**: Questions, help, and feedback with the Promptless team via Slack Connect + +Accept the Slack Connect invitation after connecting to enable direct support. ## What You Can Do with Slack From f378ad7ac2658756ab7fb91f118d770cec50d887 Mon Sep 17 00:00:00 2001 From: "promptless[bot]" <179508745+promptless[bot]@users.noreply.github.com> Date: Thu, 15 Jan 2026 03:42:47 +0000 Subject: [PATCH 3/4] Sync documentation updates --- fern/docs/getting-started.mdx | 5 ----- 1 file changed, 5 deletions(-) diff --git a/fern/docs/getting-started.mdx b/fern/docs/getting-started.mdx index e11efad..b755a18 100644 --- a/fern/docs/getting-started.mdx +++ b/fern/docs/getting-started.mdx @@ -76,11 +76,6 @@ Need both trigger types? Create separate projects with identical settings for ea Create New Project modal - - -Create a dedicated Slack channel for documentation update notifications and configure it in your project settings. This helps your team stay coordinated and informed about doc updates. - - ## What's Next? After creating a project, Promptless will start ingesting and indexing your documentation. This process helps Promptless learn your documentation structure and content, and remember it for future suggestions. This can take 5-30 minutes, depending on the size of your docs. From 84def1779758e3cce97b49e37518ee138a89291c Mon Sep 17 00:00:00 2001 From: "promptless[bot]" <179508745+promptless[bot]@users.noreply.github.com> Date: Thu, 15 Jan 2026 06:48:25 +0000 Subject: [PATCH 4/4] Sync documentation updates --- fern/docs/integrations/slack.mdx | 6 +++--- 1 file changed, 3 insertions(+), 3 deletions(-) diff --git a/fern/docs/integrations/slack.mdx b/fern/docs/integrations/slack.mdx index 82d18eb..4226d4d 100644 --- a/fern/docs/integrations/slack.mdx +++ b/fern/docs/integrations/slack.mdx @@ -32,12 +32,12 @@ Promptless integrates with Slack through our official Slack App, enabling automa ## Support Channel -When you connect Slack, we create a dedicated channel for your team. This channel provides: +When you connect Slack, we create a dedicated channel for your team: - **Notifications**: Documentation suggestion updates from Promptless -- **Direct support**: Questions, help, and feedback with the Promptless team via Slack Connect +- **Direct support**: Questions and feedback with the Promptless team via Slack Connect -Accept the Slack Connect invitation after connecting to enable direct support. +Accept the Slack Connect invitation after connecting to enable direct support. You can invite other team members to the channel. ## What You Can Do with Slack