diff --git a/fern/docs/getting-started.mdx b/fern/docs/getting-started.mdx
index e11efad..b755a18 100644
--- a/fern/docs/getting-started.mdx
+++ b/fern/docs/getting-started.mdx
@@ -76,11 +76,6 @@ Need both trigger types? Create separate projects with identical settings for ea
   <img src="https://promptless-customer-doc-assets.s3.amazonaws.com/docs-images/org_2lvkgU9erOFxYhtEVVC0ymPrPdF/80863009-2671-4d86-91d6-95633becce22-new-project-modal-updated.png" alt="Create New Project modal" />
 </Frame>
 
-
-<Tip title="Best Practice">
-Create a dedicated Slack channel for documentation update notifications and configure it in your project settings. This helps your team stay coordinated and informed about doc updates.
-</Tip>
-
 ## What's Next?
 
 After creating a project, Promptless will start ingesting and indexing your documentation. This process helps Promptless learn your documentation structure and content, and remember it for future suggestions. This can take 5-30 minutes, depending on the size of your docs.
diff --git a/fern/docs/integrations/slack.mdx b/fern/docs/integrations/slack.mdx
index 01afd52..4226d4d 100644
--- a/fern/docs/integrations/slack.mdx
+++ b/fern/docs/integrations/slack.mdx
@@ -30,6 +30,15 @@ Promptless integrates with Slack through our official Slack App, enabling automa
   <img src="../assets/integrations-complete.png" alt="Slack Integration Complete" />
 </Frame>
 
+## Support Channel
+
+When you connect Slack, we create a dedicated channel for your team:
+
+- **Notifications**: Documentation suggestion updates from Promptless
+- **Direct support**: Questions and feedback with the Promptless team via Slack Connect
+
+Accept the Slack Connect invitation after connecting to enable direct support. You can invite other team members to the channel.
+
 ## What You Can Do with Slack
 
 Once connected, you can use Slack for:
diff --git a/fern/docs/pilot-guide.mdx b/fern/docs/pilot-guide.mdx
index 68fe26b..730362d 100644
--- a/fern/docs/pilot-guide.mdx
+++ b/fern/docs/pilot-guide.mdx
@@ -41,7 +41,7 @@ See our [Setup & Quickstart guide](/docs/getting-started/setup-quickstart) for i
 
 ### Set Up Slack Connect
 
-We'll create a shared Slack Connect channel between your team and ours for questions, feedback, and quick support throughout your pilot.
+When you connect Slack during setup, we'll create a shared Slack Connect channel and send you an invitation. Accept the invitation to get a direct line to our team for questions, feedback, and support throughout your pilot.
 
 ### Share Your Documentation Context