Issues Webhooks

[JanPAYONE]

Validation error when processing webhook events

We use WORLDLINE's Java SDK to interact with the API and validate webhook events. This worked fine until last week, but as of this week validating the webhook events has failed. The reason for this is that the events use the apiVersion "v2", but the SDK's WebhooksHelper only supports "v1".
This probably means that the api version of the sent events has been updated at some point in the last few days, because processing/validation has worked so far.

Is this already known or is a new version of the SDK already being worked on that fixes this?

[online-payments-support-team]

Hello Jan,

Thank you for bringing this to our intention. We are investigating the situation and we will provide you with more information as soon as possible.

Kind regards

[JanPAYONE]

Hello all,

my merchant just came back to me.

They are getting version V1 of the webhooks since a few days again.

This was switched to V2 a few weeks ago, which is not supported by the SDK. Now it's V1 again and the webhook is finally working again. But the SDK still hasn't been updated.

However, payment link events still use V2:

I don't fully understand what's going on. According to the Reference, the current version of the API is V2. The official SDK still does not support V2 in webhook events, and the version of webhook events has now been changed twice without notice. I honestly don't feel good about using this system productively.

Can you please tell which version of the webhooks will be sent in the future and permanently and ensure that the SDK can handle it?

Best regards,
Jan

[online-payments-support-team]

Hey @JanPAYONE

The SDK handles only the “v1“ version of the webhook events, so if a “v2“ version of the webhook event is sent, please create a ticket at https://docs.direct.worldline-solutions.com/en/about/contact so the API team can have a closer look at it.

Best regards.