BSMax - 'Backburner manager not found. Failed to submission' Error

[AlekzabGitH]

Hi Neal and BSMax Team,

Describe the bug
Thank you for creating BSMax. It is a great add-on, and I really appreciate all the hard work you have put into it.

I wanted to ask about an issue I have recently been experiencing on newly imaged machines. These systems are running Windows 11 and are Entra-enabled. Since we started using Entra, the workstations no longer communicate with the manager. I have tried connecting using both the HostName and the IP address, but I get the same error each time.

Interestingly, the connection works as expected when using 3dsmax. The issue only occurs in Blender.

Do you know what might be causing this, or has anyone in your user base experienced something similar?

Thank you very much for your time and help.

To Reproduce
Steps to reproduce the behavior:

1. Run Autodesk Backburner Manager on an Entra-Enable Win11 workstation
2. Run Blender 4.5.3 LTS on an Entra-Enabled Win11 workstation
3. Enter the IP address for an Entra-Enable manager using IP Address and submit job
4. See error

Expected behavior
The error is reported on the bottom center of Blender's Ui 'Backburner manager not found. Failed to submission'

Screenshots
See image attached

OS and Version (please complete the following information):

• Windows 11 Entra-Enabled
• Blender 4.5.3 LTS
• 3dsmax 2025 used for testing the connection

Additional context
Add any other context about the problem here.

[NevilArt]

Hi, sorry for late answer.

Thank you, I am happy that BsMax is useful for you :)

Unfortunately I do not have window 11 for test right now but the issue you faced mostly hipping because of network security and limitations.
please check you firewall and network setting I let me know if it solved or not. I will try to test on Windows 11 to check is there any problem or not.