Skip to content

LG G5 OLED - Full access to service menu not working #557

@jason-ship-it

Description

@jason-ship-it

Hello, I am on a LG G5, latest software version. I understand that using the physical Service Remote is no longer a safe option on this model, as it will leave the TV in a factory mode that will require reset, so I am using this software. I am able to successfully connect to the TV using the software, and activate access to the additional options in Expert Menu in the LG Module settings.

However, when I choose Expert > INS START, the service menu comes up on the TV, but it does not have the full options. I do not see items 1 to 20, like I understand I should be able to. Only 3 items are present, along with HDMI connection info and some other items.

Is there a way to access the full service on the G5 models?

In the Software under Expert > Config, I used the commands to disable TPC and GSR, but there is no confirmation that it worked successfully.

Thank you in advance for any suggestions.

Metadata

Metadata

Assignees

No one assigned

    Labels

    No labels
    No labels

    Projects

    No projects

    Milestone

    No milestone

    Relationships

    None yet

    Development

    No branches or pull requests

    Issue actions