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4.4: Enhance modules/support/ — SLA, automation, KB #45

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4.4: Enhance modules/support/ — SLA, automation, KB#45
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phase:4-secondaryPhase 4: Secondary modules
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@MMTE
MMTE
opened on Mar 21, 2026

SLA enforcement with real escalation. Ticket automation rules. Knowledge base content management.

Depends on Phase 3 complete.

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