Feature Request: Newsroom Mirroring for Broadcast Notifications

[LexioJ]

Feature Request: Newsroom Mirroring (Phase 3)

Description

Implement an opt-in feature to mirror iTop newsroom notifications to Nextcloud, allowing administrators to broadcast announcements and important messages to users.

Motivation

• Broadcast important ITSM announcements to all users
• Centralize notifications in Nextcloud alongside ticket notifications
• Provide opt-in mechanism to avoid notification fatigue
• Bidirectional mark-as-read sync with iTop

Proposed Implementation

Components

1. NewsroomPollJob - Background job to poll iTop EventNotificationNewsroom
2. NewsroomService - Service layer for fetching and caching newsroom items
3. NewsroomController - Controller for mark-as-read sync back to iTop
4. Personal Setting - notify_newsroom_enabled (opt-in, default: disabled)
5. Notifier - newsroom_item case for rendering broadcast messages

Features

• Poll EventNotificationNewsroom class via iTop REST API
• Track last processed newsroom ID per user
• Support opt-in/opt-out in personal settings
• Admin can globally disable feature
• Mark-as-read bidirectional sync
• Independent from ticket notifications (separate background job)

Configuration

• Admin setting: newsroom_enabled (global enable/disable)
• User setting: notify_newsroom_enabled (opt-in per user)
• Polling interval: 15 minutes (configurable)

Acceptance Criteria

• Users who opt-in receive iTop newsroom notifications
• Mark-as-read in Nextcloud syncs to iTop
• Independent from ticket notifications (separate job)
• Admin can disable globally (hidden from users)
• No spam (respectful polling intervals)
• Translations for all newsroom strings (EN, DE, FR)

Technical Details

• Background job runs every 15 minutes (separate from ticket notifications)
• Tracks last_newsroom_id per user to avoid duplicates
• Query: SELECT EventNotificationNewsroom WHERE id > :last_id
• Notification object type: itop_newsroom
• Cache TTL: 5 minutes for newsroom items

Estimated Effort

6-8 hours

Priority

Medium - Enhancement for v1.4.0 or later

Related Documentation

• docs/PLAN_NOTIFICATIONS.md - Phase 3 specification
• To be created: docs/PLAN_NEWSROOM_MIRRORING.md - Detailed implementation plan

Dependencies

• Requires iTop with EventNotificationNewsroom class
• Builds on existing notification infrastructure (v1.3.0)

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Note: This is a nice-to-have enhancement, not blocking any current functionality.