Server Error (500)

[jacquimae]

still getting a server error when I sign in and hit "Create Task".

[Kirska]

It sounds like your cookie may have gotten corrupted, I would try resetting them

[jacquimae]

No luck, I've tried resetting cookies, using different browsers.

[Kirska]

I'm not sure, it is working for both of my accounts on different computers. I can try deleting your account in the tool if you think it would help.

[jacquimae]

If you don’t mind, then I’ll try not to bug you for a while 😂

[Kirska]

Okay you can try now

[shanaqui]

Hi Kirska! I have the same problem, including in an incognito window and another browser. User ID is bb089388-28ae-4e42-a8fa-f0c2bfb6f779, if you want to try deleting my account in the tool as well.

[jacquimae]

Still no luck, even after deleting cookies again.

[Kirska]

Can you try again?

[jacquimae]

Still server error (500) when going to create a task. Could this maybe be a problem with signing in with email/password vs. api token? I have tried both and I noticed signing in with one it shows welcome “username” and the other shows welcome “display name” on the dashboard. Just brainstorming, I haven’t coded anything in about 15 years

[Kirska]

Does either option display your actual username or are you saying it literally says both "username" and "display name"

[jacquimae]

Signing in with my email and password it shows my user name “JacquiMae”

Signing in with my user Id and api token shows my display name “Jacqui”

[Kirska]

Okay I deleted all of the sessions in the DB. Let me know if that helps. Sorry for all the back and forth but I can't replicate this on my end with either of my accounts. I am getting error reports to my email when you see a 500 so I can sort of see what's happening but haven't figured out why it's happening.

[jacquimae]

About to go do errands/pick up kids, I’ll try when I get home. Thanks for your work and hopefully I’m not bugging you too much!

…

Sent from my iPhone

On May 13, 2019, at 3:40 PM, Katie Patterson ***@***.***> wrote: Okay I deleted all of the sessions in the DB. Let me know if that helps. Sorry for all the back and forth but I can't replicate this on my end with either of my accounts. I am getting error reports to my email when you see a 500 so I can sort of see what's happening but haven't figured out why it's happening. — You are receiving this because you authored the thread. Reply to this email directly, view it on GitHub, or mute the thread.

[jacquimae]

It worked!

[Kirska]

Awesome! So I think the session was messed up on the database side because clearing the session table seems to be what worked. I've changed the settings so that the database session clears more often. I will leave the issue open in case anyone else still sees it.