Difficulty finding blocks in Tutorials #3
Description
Please include the relevant information for each stage of the process.
| 1. Problem Scoping |
|---|
| - What is the exact problem? |
| - Is it symptomatic of some underlying issue? |
| - How do we know for sure it's a problem? |
| - Is this a problem for some but not others? |
| - How BIG is the problem? # of people / impact of problem (rats vs. dents) |
- Problem: Students are having difficulty following along with tutorial instructions and finding the right blocks to use.
- Evidence this is a problem: Ran a user study and found that 8 out of 9 respondents ran into problems knowing which blocks to use. See OneNote
- Impact of the Problem: Affects mostly beginners who are using tutorials. Impact is that users might be blocked when using tutorials to create games, get frustrated and never come back. Strategically, this represents a big blocker to our Learning Outcomes metrics (Tutorials Started/Completed)
At the end of this stage, determine if this is a Problem/Opportunity we want to solve now, later or never.
- Yes, we want to solve this issue now. We may used a phased approach.
| 2. Brainstorming Solutions |
|---|
| What are some different options for a solution? |
| - Provide 2 or more options |
| - Think blue-sky, and think on-the-ground |
| - Get as visual as possible, but no polish (whiteboard sketches) |
| - Yes AND |
Insert relevant information here or link to OneNote page or Figma...
| 3. Picking Ideas |
|---|
| Pick a couple ideas to move forward: |
| - What’s the minimum viable solution? |
| - What’s the best possible solution? |
| - How well do we think it solves the problem? |
| - How much work is it to implement? |
| - Is there a good/better/best or phased approach? |
| - How does it impact other parts of the product or user experience? |
| - Does this solution bring along any other benefits? |
| - Pros / Cons list can help narrow down ideas |
Insert relevant information here...
| 4. Design Mock-ups |
|---|
| - Design wireframes or mock-ups for the selected ideas to test |
| - Designs may be passed off to engineering to implement, or directly used for Testing |
| - For big feature areas, may think about phased design approaches - North Star design vs. MVP design |
Insert relevant information here or link to Figma or Design files...
| 5. Testing |
|---|
| - How will we know these solutions work? |
| - What evidence do we already have? |
| - What experiments do we need to run to collect this evidence? |
| - Telemetry, telemetry, telemetry |
Insert relevant information here or link to User Study results, Kusto Dashboards, etc...