Null data returned from API

[Streaky77]

Hi,

Does IG demo account can get Tick data from API ? Instruments tick data values are everytime "null" ->

Thanks a lot

[ireay]

Hi, You should be able to get tick data for a Demo account. Please say whet market you were trying to subscribe to.

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________________________________ From: Streaky77 ***@***.***> Sent: Sunday, April 2, 2023 1:05:56 PM To: IG-Group/ig-webapi-dotnet-sample ***@***.***> Cc: Subscribed ***@***.***> Subject: [IG-Group/ig-webapi-dotnet-sample] Null data returned from API (Issue #25) Hi, Does IG demo account can get Tick data from API ? Instruments tick data values are everytime "null" -> [Capture]<https://emea01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fuser-images.githubusercontent.com%2F633070%2F229351635-2ae53b81-c1f3-40ba-ac05-24e041c4110d.JPG&data=05%7C01%7C%7C0886d1a1464b40bfd57208db33729de4%7C84df9e7fe9f640afb435aaaaaaaaaaaa%7C1%7C0%7C638160339583821923%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&sdata=mQGghx6p54HZPYFEyb9dfWoeqDOycDLMbey5ORhfqf8%3D&reserved=0> Thanks a lot — Reply to this email directly, view it on GitHub<https://emea01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fgithub.com%2FIG-Group%2Fig-webapi-dotnet-sample%2Fissues%2F25&data=05%7C01%7C%7C0886d1a1464b40bfd57208db33729de4%7C84df9e7fe9f640afb435aaaaaaaaaaaa%7C1%7C0%7C638160339583821923%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&sdata=MZtkt8slZSu%2BaI5J9wTmsT%2FKhmH5hqr4td6v6s2bpIg%3D&reserved=0>, or unsubscribe<https://emea01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fgithub.com%2Fnotifications%2Funsubscribe-auth%2FABHLO2YUMHIGI73CZ5KWNGLW7FTSJANCNFSM6AAAAAAWQIIRXM&data=05%7C01%7C%7C0886d1a1464b40bfd57208db33729de4%7C84df9e7fe9f640afb435aaaaaaaaaaaa%7C1%7C0%7C638160339583821923%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&sdata=StQ%2FBy0RmA7ZSrMVgbA9E4y%2BBqBcCa1UYnMShYImU8E%3D&reserved=0>. You are receiving this because you are subscribed to this thread.Message ID: ***@***.***>

[Streaky77]

Bitcoin ($1)
EU Stocks 50 comptant (2€)
France 40 comptant (10€)

Live ticks are not free now ?

[ireay]

I am not aware of any changes. Let me talk to some people. Ian Sent from Outlook for Android<https://aka.ms/AAb9ysg>

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________________________________ From: Streaky77 ***@***.***> Sent: Monday, April 3, 2023 1:40:39 PM To: IG-Group/ig-webapi-dotnet-sample ***@***.***> Cc: ireay ***@***.***>; Comment ***@***.***> Subject: Re: [IG-Group/ig-webapi-dotnet-sample] Null data returned from API (Issue #25) Bitcoin ($1) EU Stocks 50 comptant (2€) France 40 comptant (10€) Live ticks are not free now ? — Reply to this email directly, view it on GitHub<https://emea01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fgithub.com%2FIG-Group%2Fig-webapi-dotnet-sample%2Fissues%2F25%23issuecomment-1494252556&data=05%7C01%7C%7C1d7c6153dbe64db14e1008db3440a1d6%7C84df9e7fe9f640afb435aaaaaaaaaaaa%7C1%7C0%7C638161224412945318%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&sdata=2TyJucIX0FlpCm149ysTCcX73OD85uqx8gaZ%2FXKoLs4%3D&reserved=0>, or unsubscribe<https://emea01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fgithub.com%2Fnotifications%2Funsubscribe-auth%2FABHLO224E25U23F2TZ4PFTTW7LAMPANCNFSM6AAAAAAWQIIRXM&data=05%7C01%7C%7C1d7c6153dbe64db14e1008db3440a1d6%7C84df9e7fe9f640afb435aaaaaaaaaaaa%7C1%7C0%7C638161224412945318%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&sdata=%2FZ2FHNLdNpYVxnefT%2BaSw9MObqnP1mNICX4Hs%2FSX0MA%3D&reserved=0>. You are receiving this because you commented.Message ID: ***@***.***>

[ireay]

Okay. Please contact IG's technical support at ***@***.*** give them the screenshot, the list of markets, your account id. Tell them that you were accessing Demo. They might ask for further information but that should get them started.

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________________________________ From: Streaky77 ***@***.***> Sent: Monday, 3 April 2023, 13:40 To: IG-Group/ig-webapi-dotnet-sample ***@***.***> Cc: ireay ***@***.***>; Comment ***@***.***> Subject: Re: [IG-Group/ig-webapi-dotnet-sample] Null data returned from API (Issue #25) Bitcoin ($1) EU Stocks 50 comptant (2€) France 40 comptant (10€) Live ticks are not free now ? — Reply to this email directly, view it on GitHub<https://emea01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fgithub.com%2FIG-Group%2Fig-webapi-dotnet-sample%2Fissues%2F25%23issuecomment-1494252556&data=05%7C01%7C%7C1d7c6153dbe64db14e1008db3440a1d6%7C84df9e7fe9f640afb435aaaaaaaaaaaa%7C1%7C0%7C638161224412945318%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&sdata=2TyJucIX0FlpCm149ysTCcX73OD85uqx8gaZ%2FXKoLs4%3D&reserved=0>, or unsubscribe<https://emea01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fgithub.com%2Fnotifications%2Funsubscribe-auth%2FABHLO224E25U23F2TZ4PFTTW7LAMPANCNFSM6AAAAAAWQIIRXM&data=05%7C01%7C%7C1d7c6153dbe64db14e1008db3440a1d6%7C84df9e7fe9f640afb435aaaaaaaaaaaa%7C1%7C0%7C638161224412945318%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&sdata=%2FZ2FHNLdNpYVxnefT%2BaSw9MObqnP1mNICX4Hs%2FSX0MA%3D&reserved=0>. You are receiving this because you commented.Message ID: ***@***.***>

[Streaky77]

Okay. Please contact IG's technical support at @.*** give them the screenshot, the list of markets, your account id. Tell them that you were accessing Demo. They might ask for further information but that should get them started.
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________________________________ From: Streaky77 @.> Sent: Monday, 3 April 2023, 13:40 To: IG-Group/ig-webapi-dotnet-sample @.> Cc: ireay @.>; Comment @.> Subject: Re: [IG-Group/ig-webapi-dotnet-sample] Null data returned from API (Issue #25) Bitcoin ($1) EU Stocks 50 comptant (2€) France 40 comptant (10€) Live ticks are not free now ? — Reply to this email directly, view it on GitHubhttps://emea01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fgithub.com%2FIG-Group%2Fig-webapi-dotnet-sample%2Fissues%2F25%23issuecomment-1494252556&data=05%7C01%7C%7C1d7c6153dbe64db14e1008db3440a1d6%7C84df9e7fe9f640afb435aaaaaaaaaaaa%7C1%7C0%7C638161224412945318%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&sdata=2TyJucIX0FlpCm149ysTCcX73OD85uqx8gaZ%2FXKoLs4%3D&reserved=0, or unsubscribehttps://emea01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fgithub.com%2Fnotifications%2Funsubscribe-auth%2FABHLO224E25U23F2TZ4PFTTW7LAMPANCNFSM6AAAAAAWQIIRXM&data=05%7C01%7C%7C1d7c6153dbe64db14e1008db3440a1d6%7C84df9e7fe9f640afb435aaaaaaaaaaaa%7C1%7C0%7C638161224412945318%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&sdata=%2FZ2FHNLdNpYVxnefT%2BaSw9MObqnP1mNICX4Hs%2FSX0MA%3D&reserved=0. You are receiving this because you commented.Message ID: @.***>

Ok thanks, I'm sorry the email of the support is hidden..

[Streaky77]

@ireay What is the IG email support? It's hidden with *** I'm sorry

[ireay]

Sorry, I had forgotten that GitHub blurs email addresses. So in words the email is ... Webapisupport at ig.com

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________________________________ From: Streaky77 ***@***.***> Sent: Tuesday, April 4, 2023 6:35:22 AM To: IG-Group/ig-webapi-dotnet-sample ***@***.***> Cc: ireay ***@***.***>; Mention ***@***.***> Subject: Re: [IG-Group/ig-webapi-dotnet-sample] Null data returned from API (Issue #25) @ireay<https://emea01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fgithub.com%2Fireay&data=05%7C01%7C%7C8baa2aca157545fcc36b08db34ce62e3%7C84df9e7fe9f640afb435aaaaaaaaaaaa%7C1%7C0%7C638161833242789038%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&sdata=wShWLn4AsT7o%2ByCs4R%2BbwRS5Blaeq7xWkrIxTFtsOXY%3D&reserved=0> What is the IG email support? It's hidden with *** I'm sorry — Reply to this email directly, view it on GitHub<https://emea01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fgithub.com%2FIG-Group%2Fig-webapi-dotnet-sample%2Fissues%2F25%23issuecomment-1495371924&data=05%7C01%7C%7C8baa2aca157545fcc36b08db34ce62e3%7C84df9e7fe9f640afb435aaaaaaaaaaaa%7C1%7C0%7C638161833242789038%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&sdata=Y0P7scox8VR5rH9sMe%2FvoTWbEr%2FLT1bz1pYcbkDV3p4%3D&reserved=0>, or unsubscribe<https://emea01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fgithub.com%2Fnotifications%2Funsubscribe-auth%2FABHLO23X3OZM2AAWG4HORLTW7OXJVANCNFSM6AAAAAAWQIIRXM&data=05%7C01%7C%7C8baa2aca157545fcc36b08db34ce62e3%7C84df9e7fe9f640afb435aaaaaaaaaaaa%7C1%7C0%7C638161833242789038%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&sdata=9Pnue%2FFXRQ9fEWKQTNauJvQnATMcfNZhYpUYPU3yQZ4%3D&reserved=0>. You are receiving this because you were mentioned.Message ID: ***@***.***>

[Streaky77]

[Streaky77]

My account is already OK. IG companion (streaming) works well...