redmine版本：5.0.11
服务器系统：TencentOS-Server-3.3-20241220.2-TK4-x86_64
使用的是nginx跳转
报错信息如下：
App 3507 output: [2aefb108-ecca-4d21-8a38-69824fa7f33c] Processing by AttachmentsController#show as HTML
App 3507 output: [2aefb108-ecca-4d21-8a38-69824fa7f33c] Parameters: {"id"=>"4", "filename"=>"QR-YW-002-B 机房巡检记录表.xls"}
App 3507 output: [2aefb108-ecca-4d21-8a38-69824fa7f33c] Current user: admin (id=1)
App 3507 output: [2aefb108-ecca-4d21-8a38-69824fa7f33c] Rendered plugins/redmine_more_previews/app/views/attachments/more_preview.html.erb within layouts/base (Duration: 68.6ms | Allocations: 12221)
App 3507 output: [2aefb108-ecca-4d21-8a38-69824fa7f33c] Rendered layout layouts/base.html.erb (Duration: 108.9ms | Allocations: 32687)
App 3507 output: [2aefb108-ecca-4d21-8a38-69824fa7f33c] Completed 200 OK in 128ms (Views: 100.7ms | ActiveRecord: 13.5ms | Allocations: 36841)
App 3507 output: [de675df1-e2b8-48cf-8912-b39a274d1fb1] Started GET "/attachments/more_preview/4/index.html" for 172.16.2.76 at 2025-03-04 11:31:13 +0800
App 3507 output: [de675df1-e2b8-48cf-8912-b39a274d1fb1] Processing by AttachmentsController#more_preview as HTML
App 3507 output: [de675df1-e2b8-48cf-8912-b39a274d1fb1] Parameters: {"id"=>"4"}
App 3507 output: [de675df1-e2b8-48cf-8912-b39a274d1fb1] Current user: admin (id=1)
App 3507 output: Error: source file could not be loaded
App 3507 output: mv: 无法获取'./250304100044_ea5434bb2e162dd35b74c0bd354a2c44.html' 的文件状态(stat)
App 3507 output: : 没有那个文件或目录
App 3507 output: [de675df1-e2b8-48cf-8912-b39a274d1fb1] Creating preview with Libre failed (pid 3623 exit 1):
App 3507 output: Command: cd '/tmp/d20250304-3507-75vkrn'; soffice --headless --convert-to html --outdir '/tmp/d20250304-3507-75vkrn' -env:UserInstallation=file:///tmp/d20250304-3507-8ko1ps/user_installation '/var/www/redmine/files/2025/03/250304100044_ea5434bb2e162dd35b74c0bd354a2c44.xls'; mv './250304100044_ea5434bb2e162dd35b74c0bd354a2c44.html' '/tmp/d20250304-3507-75vkrn/index.html'
App 3507 output: [de675df1-e2b8-48cf-8912-b39a274d1fb1] An error occured while generating preview for /var/www/redmine/files/2025/03/250304100044_ea5434bb2e162dd35b74c0bd354a2c44.xls
App 3507 output: [de675df1-e2b8-48cf-8912-b39a274d1fb1] Exception was: RedmineMorePreviews::Exceptions::ConverterShellError
可能的原因： 没有在tmp下创建临时文件夹 /tmp/d20250304-3507-75vkrn 和 /tmp/d20250304-3507-8ko1ps
如果手动 创建了文件夹/tmp/d20250304-3507-75vkrn 后 ，在手动执行 cd '/tmp/d20250304-3507-75vkrn'; soffice --headless --convert-to html --outdir '/tmp/d20250304-3507-75vkrn' -env:UserInstallation=file:///tmp/d20250304-3507-8ko1ps/user_installation '/var/www/redmine/files/2025/03/250304100044_ea5434bb2e162dd35b74c0bd354a2c44.xls'; mv './250304100044_ea5434bb2e162dd35b74c0bd354a2c44.html' '/tmp/d20250304-3507-75vkrn/index.html' 是可以看到 转换后的 文件的
redmine版本：5.0.11
服务器系统：TencentOS-Server-3.3-20241220.2-TK4-x86_64
使用的是nginx跳转
报错信息如下：
App 3507 output: [2aefb108-ecca-4d21-8a38-69824fa7f33c] Processing by AttachmentsController#show as HTML
App 3507 output: [2aefb108-ecca-4d21-8a38-69824fa7f33c] Parameters: {"id"=>"4", "filename"=>"QR-YW-002-B 机房巡检记录表.xls"}
App 3507 output: [2aefb108-ecca-4d21-8a38-69824fa7f33c] Current user: admin (id=1)
App 3507 output: [2aefb108-ecca-4d21-8a38-69824fa7f33c] Rendered plugins/redmine_more_previews/app/views/attachments/more_preview.html.erb within layouts/base (Duration: 68.6ms | Allocations: 12221)
App 3507 output: [2aefb108-ecca-4d21-8a38-69824fa7f33c] Rendered layout layouts/base.html.erb (Duration: 108.9ms | Allocations: 32687)
App 3507 output: [2aefb108-ecca-4d21-8a38-69824fa7f33c] Completed 200 OK in 128ms (Views: 100.7ms | ActiveRecord: 13.5ms | Allocations: 36841)
App 3507 output: [de675df1-e2b8-48cf-8912-b39a274d1fb1] Started GET "/attachments/more_preview/4/index.html" for 172.16.2.76 at 2025-03-04 11:31:13 +0800
App 3507 output: [de675df1-e2b8-48cf-8912-b39a274d1fb1] Processing by AttachmentsController#more_preview as HTML
App 3507 output: [de675df1-e2b8-48cf-8912-b39a274d1fb1] Parameters: {"id"=>"4"}
App 3507 output: [de675df1-e2b8-48cf-8912-b39a274d1fb1] Current user: admin (id=1)
App 3507 output: Error: source file could not be loaded
App 3507 output: mv: 无法获取'./250304100044_ea5434bb2e162dd35b74c0bd354a2c44.html' 的文件状态(stat)
App 3507 output: : 没有那个文件或目录
App 3507 output: [de675df1-e2b8-48cf-8912-b39a274d1fb1] Creating preview with Libre failed (pid 3623 exit 1):
App 3507 output: Command: cd '/tmp/d20250304-3507-75vkrn'; soffice --headless --convert-to html --outdir '/tmp/d20250304-3507-75vkrn' -env:UserInstallation=file:///tmp/d20250304-3507-8ko1ps/user_installation '/var/www/redmine/files/2025/03/250304100044_ea5434bb2e162dd35b74c0bd354a2c44.xls'; mv './250304100044_ea5434bb2e162dd35b74c0bd354a2c44.html' '/tmp/d20250304-3507-75vkrn/index.html'
App 3507 output: [de675df1-e2b8-48cf-8912-b39a274d1fb1] An error occured while generating preview for /var/www/redmine/files/2025/03/250304100044_ea5434bb2e162dd35b74c0bd354a2c44.xls
App 3507 output: [de675df1-e2b8-48cf-8912-b39a274d1fb1] Exception was: RedmineMorePreviews::Exceptions::ConverterShellError
可能的原因： 没有在tmp下创建临时文件夹 /tmp/d20250304-3507-75vkrn 和 /tmp/d20250304-3507-8ko1ps
如果手动 创建了文件夹/tmp/d20250304-3507-75vkrn 后 ，在手动执行 cd '/tmp/d20250304-3507-75vkrn'; soffice --headless --convert-to html --outdir '/tmp/d20250304-3507-75vkrn' -env:UserInstallation=file:///tmp/d20250304-3507-8ko1ps/user_installation '/var/www/redmine/files/2025/03/250304100044_ea5434bb2e162dd35b74c0bd354a2c44.xls'; mv './250304100044_ea5434bb2e162dd35b74c0bd354a2c44.html' '/tmp/d20250304-3507-75vkrn/index.html' 是可以看到 转换后的 文件的