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<!DOCTYPE html>
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<title>User Needs Mapping - Platform Engineering Toolkit</title>
<meta name="description" content="Guidance in designing adaptive, socio-technical systems using Wardley mapping, Domain Driven Design & Team Topologies.">
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<h1 class="article-title">User Needs Mapping</h1>
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<span>For: Product Managers, UX Researchers, Platform Teams, Architects</span>
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Resource by <a href="https://richallen.info" target="_blank" rel="noopener noreferrer">Rich Allen</a>
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<h2>Overview</h2>
<p>User needs mapping, created by Rich Allen, serves as a quick way to start with Wardley Mapping in practice. It puts the users at the center and builds up the technical systems and team structures from there.</p>
<h2>Use it when you want to:</h2>
<ul>
<li>Create a shared picture of your users needs and whether they align to your organizational goals</li>
<li>Visualize link between user needs and capabilities, including dependencies</li>
<li>Determine whether the current team setup can be improved by optimizing team boundaries</li>
</ul>
<p>
Note that the approach has similarities with <a href="article-architecture-for-flow.html">Architecture for flow</a>.
</p>
<h2>Resources</h2>
<p>To get started with User needs mapping, explore these resources:</p>
<ul>
<li><a href="https://userneedsmapping.com/" target="_blank" rel="noopener noreferrer">User needs mapping</a> - Canvas and instructions</li>
<li><a href="https://www.youtube.com/watch?v=UYbTZzvk_C0" target="_blank" rel="noopener noreferrer">From Inside Out to Outside-In: Aligning Teams Around What Matters</a> - Overview presentation</li>
<li><a href="https://teamtopologies.com/key-concepts-content/exploring-team-and-service-boundaries-with-user-needs-mapping" target="_blank" rel="noopener noreferrer">Exploring Team and Service Boundaries with User Needs Mapping</a> - Overview article </li>
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