Hi!
We’d like to report an issue with the verification plugin behavior on mobile. On the same device (Samsung Galaxy S23), the plugins behave differently:
Capacitor plugin: works correctly — when focusing the camera on an Argentinian ID, it autofocuses properly and the document can be captured without issues.
Web plugin: does not manage to autofocus on the same ID under the same conditions, making the capture unreliable or impossible.
This is urgent for us, as we need to use the Web plugin on mobile devices as well, and at the moment the experience is significantly worse than the Capacitor implementation.
Thanks
Hi!
We’d like to report an issue with the verification plugin behavior on mobile. On the same device (Samsung Galaxy S23), the plugins behave differently:
Capacitor plugin: works correctly — when focusing the camera on an Argentinian ID, it autofocuses properly and the document can be captured without issues.
Web plugin: does not manage to autofocus on the same ID under the same conditions, making the capture unreliable or impossible.
This is urgent for us, as we need to use the Web plugin on mobile devices as well, and at the moment the experience is significantly worse than the Capacitor implementation.
Thanks