claude-suggested merge with resume

Author: EdwardAngert

src/content/docs/about/resume.mdx

@@ -8,39 +8,59 @@ import ColumnList from '~/components/ColumnList.astro';
 
 ## Professional Experience
 
+### Contract Technical Writer
+
+_SaaS platform for non-profit organizations_ - October 2025 - December 2025
+
+Brought in on short notice to redesign training curriculum for new feature launch.
+Redefined user journey through hands-on platform exploration and delivered training decks within a six-week timeline.
+
 ### Coder
 
 _Senior Technical Writer_ - September 2024 - August 2025
 
-Solo technical writer, writing the docs that ship with each monthly release while also establishing processes,
-redesigning information architecture around user personas, and building relationships across global engineering teams.
+As Coder's first dedicated Technical Writer, built a documentation culture from the ground up by establishing scalable workflows, redesigning information architecture, and pioneering AI-integrated documentation practices.
+
+- Documentation audit revealing fragmented user journeys; card-sorting research to create user personas and an information architecture redesign.
+- Presented documentation strategy to company leadership to advocate for docs-as-code and develop a documentation culture.
+- Developed AI-assisted knowledge management workflows using Claude Code for content organization, codebase analysis, and draft generation.
 
 ### GitLab
 
 _Contract Technical Writer, Contributor Success_ - December 2023 - April 2024
 
-Overhauled the ["Make a GitLab contribution"](/portfolio/gitlab-first-contribution/) tutorial to improve the contributor experience.
+- Based on contributor feedback, overhauled the ["Make a GitLab contribution"](/portfolio/gitlab-first-contribution/) tutorial with clear and simplified user pathways, reducing barriers for open-source community contributors.
 
 ### Pantheon
 
 _Manager of Technical Documentation_ - September 2021 - July 2023
 
-Managed a four-person team across three time zones, collaborating with a global team of product owners to maintain coverage of
-projects with frequently shifting priorities.
+Led four-person remote documentation team for enterprise SaaS platform serving 12,000+ businesses running Drupal, WordPress, and static sites.
+
+- Managed distributed team through performance coaching and compensation planning while coordinating cross-team OKRs.
+  Established documentation standards scaling across global engineering teams.
+- Presented documentation vision to executive leadership and department leads, building organizational buy-in for documentation as shared infrastructure supporting customer success efficiency and internal knowledge transfer.
+- Led documentation site relaunch with comprehensive information architecture redesign.
+  Implemented Google Developer Documentation Style Guide standards, automated linting, and metrics infrastructure.
+
+_Senior Technical Writer_ - March 2021 - September 2021
+
+Developed cross-functional documentation strategy integrating Technical Writers at key SDLC milestones while leading knowledge management transformation across support and sales engineering teams.
 
-Ensured my team got their work done while still taking care of themselves, having tough conversations when necessary and
-helped individuals get back on track.
+_Technical Writer_ - September 2018 - March 2021
 
-| Role                      | Time |
-|:--------------------------|-----:|
-| _Senior Technical Writer_ | March 2021 - September 2021 |
-| _Technical Writer_        | September 2018 - March 2021 |
+Maintained documentation site using Gatsby and GraphQL.
+Integrated with customer success teams to parse platform Python and JavaScript codebase for verified code examples.
 
 ### Linode (now part of Akamai)
 
 _Technical Writer_ - March 2016 - September 2018
 
-Hands-on research and from-scratch documentation for a Linux-based cloud hosting provider.
+Created developer-facing documentation from scratch for Linux-based cloud hosting provider.
+
+- Rewrote "Find Files in Linux" guide as SEO-optimized reference that became top Google search result and linode.com's highest-traffic page, demonstrating measurable documentation impact.
+- Provided technical editing for legal documents and customer-facing agreements, demonstrating cross-functional trust and influence beyond traditional documentation scope.
+- Guest speaker at Write the Docs NYC on engaging SMEs as contributors.
 
 ### Former Roles
 
@@ -55,24 +75,26 @@ Hands-on research and from-scratch documentation for a Linux-based cloud hosting
 <ColumnList columns={2}>
 
 - Technical Writing
-  - Developer documentation
   - API documentation
+  - Developer documentation
   - Documentation strategy
-  - Content strategy
   - Information architecture
-- Tools & Platforms
+  - Knowledge management strategy
+- Tools and Platforms
+  - AI tools (ChatGPT, Claude Code)
+  - Confluence, Glean
   - Git (CLI), GitHub, GitLab
-  - Markdown, MDX
-  - Static site generators (Astro, Docusaurus, Gatsby, Hugo, Jekyll)
   - Linux
+  - Markdown, MDX
   - Neovim
-  - VS Code
+  - Static site generators (Astro, Docusaurus, Gatsby, Hugo, Jekyll)
+  - Visual Studio Code
 - Workflows and Processes
-  - Docs as Code
   - Agile/Scrum methodologies
+  - AI-integrated documentation workflows
   - Cross-functional collaboration
   - Content audits and migrations
-  - Strategically integrating AI into documentation workflows
+  - Docs-as-code
 
 </ColumnList>
 

src/content/docs/index.mdx

@@ -1,19 +1,24 @@
 ---
 title: "About Me"
-description: "Documentation leader, technical writer, and tinkerer with 10 years of experience writing, editing, and maintaining developer-centered documentation."
+description: "Documentation leader and technical writer with ten years building scalable workflows and documentation systems."
 ---
 
 import ColumnList from '~/components/ColumnList.astro';
 
 Hello, this is Edward!
 
-Documentation team manager and Technical Writer with 10 years of experience in developer and customer-centered documentation, information architecture, and creating a docs-first culture across globally distributed teams.
+Documentation leader who assesses what exists, identifies what's needed, and builds systems that work.
+
+Ten years creating developer-focused documentation, information architecture, and scalable workflows across globally distributed teams.
+I transform fragmented documentation into coherent user journeys and establish trusted docs-first processes that teams adopt and sustain.
 
 I'm a perpetual tinkerer who learns by doing, whether it's setting up my home server, scripting workflows using AI tools like Claude Code, or dismantling things to understand how they work.
 
-I help people share their knowledge and expertise by making it easier to contribute, find, and trust documentation. I love empowering users no matter where they sit in the audience--internal or external--through testing, transparency, and making things easy to understand (or at least easy to copy and paste).
+I help people share their knowledge and expertise by making it easier to contribute, find, and trust documentation.
+I love empowering users no matter where they sit in the audience--internal or external--through testing, transparency, and making things easy to understand (or at least easy to copy and paste).
 
-Part of my resume is available on the [resume page](/about/resume/), and the rest of this site has documentation I've put together for fun, like how I [implement Pi-hole at home](/docs/pi-hole/).
+Check out my [work samples](/portfolio/) to see documentation I've created, from [quickstart guides](/portfolio/coder-quickstart/) to [contributor tutorials](/portfolio/gitlab-first-contribution/).
+My abridged [resume](/about/resume/) has the career timeline, and I've also documented projects I've built for fun, like [implementing Pi-hole at home](/docs/pi-hole/).
 
 Connect on [LinkedIn](https://www.linkedin.com/in/edward-angert/) or set up a time to talk through [my cal.com link](https://cal.com/edwardangert).