Loss of control from iOS applications #5
Description
August 26, 2019 12:36 AM
UC Surface and QMix-UC v3.0 loss the connection to the RML16/RML32 mixer. This happens when the phone enters sleep mode for some time. Usually 3-5, but this is rather random. After exiting sleep, app shows latest settings snapshot, but doesn't update meters. Any control changes doesn't affect actual parameters on the mixer. The only way to resume normal operation is to forcefully shut down an app and re-scan/re-connect to the mixer. This issue is stable and is reproduced on a dozen of phones and iPads with different iOS versions (10-11)
Just to let you know, I've duplicated this and other unresolved issues I've reported earlier with timestamps to my GitHub repo https://github.com/DjFix/Presonus-RM-RML-Analysis just to publicly track time that support spends resolving them. So far, I can celebrate a year for my first one.