diff --git a/docs/unified/novacustom/recovery.md b/docs/unified/novacustom/recovery.md index 94a4fa8c7b..6351f0d878 100644 --- a/docs/unified/novacustom/recovery.md +++ b/docs/unified/novacustom/recovery.md @@ -532,8 +532,14 @@ firmware. If the device is not booting, despite following these instructions, follow the troubleshooting steps below: + #### Replace the ram modules + + Try replacing the RAM modules and booting again. + #### CMOS Reset + Try performing a CMOS reset: + 1. Disconnect the power supply 1. Disconnect the system battery and the CMOS battery @@ -546,15 +552,17 @@ firmware. #### Flash erase + CMOS reset + Try to boot the laptop with the flash erased once, and perform a CMOS reset: + 1. Using flashrom, erase the entire flash chip: ```bash sudo flashrom -p ch341a_spi --erase ``` - 1. Disconnect the system battery and the CMOS battery + 1. Power on the laptop - 1. Press the power button repeatedly to discharge any remaining charge + 1. Disconnect the system battery and the CMOS battery 1. Leave the laptop disconnected from power for one minute