| category | Contribute |
|---|---|
| expires | 2020-12-01 |
Create a new Markdown (.md) file in the DfE Design repo that follows this pattern, add a link to it from this page, and make a pull request:
---
category: The broader area this fits into
expires: yyyy-mm-dd (6 months from now)
---
# What you're writing about
Introduction of a couple of paragraphs to explain why what you're
writing about is important. The [title should probably be a verb, not a
noun](https://designnotes.blog.gov.uk/2015/06/22/good-services-are-verbs-2/) (e.g. "Storing source code", not "Code
repositories").
## User needs
Why do we do this? Who is it helping?
## Principles
What broad approaches do we follow when we do this?
## Tools
What specific software (commercial or open source) do we use to help us do this?The service manual has some useful information on learning about and writing user needs.