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Description
Describe the task
Create an intuitive, user-friendly frontend interface for the AI-powered chatbot. This will allow users to easily report issues, track tickets, and get real-time support, while offering multilingual capabilities, dynamic reporting flows, and AI-driven assistance.
Key Features:
- Interactive Chat Interface: Provide an easy-to-use interface for users to communicate via text, voice, and attachments.
- Multilingual UI: Allow users to choose their preferred language and switch seamlessly during interactions.
- Dynamic Issue Reporting: Guide users step-by-step to report issues effectively.
- Ticket Tracking Dashboard: Display ticket statuses with real-time updates and filtering options.
- AI Assistant (AI ANM): Offer task-specific advice and in-app resources to help users solve problems.
- Real-Time Notifications: Alert users about updates to their tickets or escalations.
- Admin Dashboard: Allow admins to monitor ticket trends and chatbot performance.