Installation Complete and Database loading OK in a Debian 12 bookworm but unable to view results via Web_App

[jsaizm]

Hello you all, greetings from Valencia (Spain)

After installing Philologic5 in my Debian GNU/Linux 12 (bookworm) machine running Apache/2.4.66 and loading without any problem the XML database correctly, there is a bug that I hope you could help me with because the APP works but I cannot view the web_app interface.

First of all, just to mention that If you add, as you recommeded, the ProxyTimeout value to the Location tag in the <VirtualHost *:80>
000-default-config file

_<Location "/philologic5">
    ProxyPass unix:/var/run/philologic/gunicorn.sock|http://localhost/philologic5
    ProxyPassReverse unix:/var/run/philologic/gunicorn.sock|http://localhost/philologic5
    ProxyTimeout 300
</Location>_

the Apache2 service reports the following error:

A start job for unit apache2.service has begun execution.
The job identifier is 6620.
feb 18 12:08:42 mmm apachectl[25082]: AH00526: Syntax error on line 37 of /etc/apache2/sites-enabled/000-default.conf:
feb 18 12:08:42 mmm apachectl[25082]: ProxyTimeout not allowed in context
feb 18 12:08:42 mmm apachectl[25078]: Action 'start' failed.
feb 18 12:08:42 mmm apachectl[25078]: The Apache error log may have more information.
feb 18 12:08:42 mmm systemd[1]: apache2.service: Control process exited, code=exited, status=1/FAILURE
Subject: Unit process exited
Defined-By: systemd
Support: https://www.debian.org/support
An ExecStart= process belonging to unit apache2.service has exited.
The process' exit code is 'exited' and its exit status is 1.
feb 18 12:08:42 mmm systemd[1]: apache2.service: Failed with result 'exit-code'.
Subject: Unit failed
Defined-By: systemd
Support: https://www.debian.org/support
The unit apache2.service has entered the 'failed' state with result 'exit-code'.
feb 18 12:08:42 mmm systemd[1]: Failed to start apache2.service - The Apache HTTP Server.
Subject: A start job for unit apache2.service has failed
Defined-By: systemd
Support: https://www.debian.org/support

On the other hand, the gunicorn-error.log file reports this:
[2026-02-18 09:58:17 +0100] [1670] [INFO] Shutting down: Master
[2026-02-18 10:02:57 +0100] [5143] [INFO] Starting gunicorn 25.1.0
[2026-02-18 10:02:57 +0100] [5143] [INFO] Listening at: unix:/var/run/philologic/gunicorn.sock (5143)
[2026-02-18 10:02:57 +0100] [5143] [INFO] Using worker: sync
[2026-02-18 10:02:57 +0100] [5143] [ERROR] Control server error: [Errno 13] Permission denied
[2026-02-18 10:02:57 +0100] [5150] [INFO] Booting worker with pid: 5150
[2026-02-18 10:02:57 +0100] [5151] [INFO] Booting worker with pid: 5151
[2026-02-18 10:02:57 +0100] [5152] [INFO] Booting worker with pid: 5152
[2026-02-18 10:02:57 +0100] [5153] [INFO] Booting worker with pid: 5153
[2026-02-18 10:02:57 +0100] [5155] [INFO] Booting worker with pid: 5155

In this image, a previous error dealing with several files and lines:

In this case, just to mention that the Global Configuration you show via this [online tutorial (https://artfl-project.github.io/PhiloLogic5/installation.html)] is not correct because the installer do not copy the web_app_dir to the "/etc/philologic/web_app/" so that, you can get confused while adding this variable while configuring the "/etc/philologic/philologic5.cfg" file.

Should the line/path "/var/lib/philologic5/web_app" be added to the "web_app_dir" variable within this configuration.file?

any idea to fix this bug will be more than welcome!

I did find the same bug located at MARAT website in this link

https://marat.uchicago.edu/philologic5/GreekTest23/

Is this a problem with Apache2 config? What is the difference between this site and the official website available at

https://artflsrv04.uchicago.edu/philologic5/journauxdemarat

Digital Regards

[clovis]

Thanks for your questions! Philologic5 is currently undergoing a significant refactor of the web layer so I'm afraid everything is in flux right now. I'm hoping things will start stabilizing over the next few weeks. You will want to wait for the next stable release before using the new gunicorn model.

What I would recommend is that instead use the latest stable release which relies on Apache CGI. The documentation available right now assumes that.

[jsaizm]

Thanks a lot Clovis for your answer and recommendation (I will wait the new release) but just to mention that I did install Philologic 4.7.5.5 and I do have the same problem: Philologic and Database installation are both okey but I cannot visualize any result via web browser although in the same directory (/var/www/html/philologic/mydatabase/) I can see .py and .cgi files.

Do you have any example for Apache 2.4.66 VirtualHost configuration (because I imagine this will be the main error on this case, isn't it?)

Warm Regards!

[clovis]

Here's what we have in the global Apache conf (on Ubuntu it's in /etc/apache2/apache2.conf:
<Directory /var/www/>
Options Indexes FollowSymLinks
AllowOverride All
Require all granted

Though I hate to have you set that up given we are moving completely away from that model with the new release. But I hope this helps for the time being.

[jsaizm]

Hello again Clovis and I did find the same problem with Philologic 4-4-7.5.5 after adding that Apache.conf to /var/www/ you mentioned. I did test the the mod_wsgi in another folger (attached) and as you can see it works as required.

On the other hand, after loading the database, I did log a bug dealing with HitList (the folder is emply) and there is a misconfiguration error. Any idea / suggestion?

[clovis]

Hi,

Sorry for the late response! So the configuration error means there's a Python syntax error in the config. You can execute the web_config.cfg file as a Python script to see where the error is.

Why don't you otherwise reach out over email (see here for contact info) so that we can go over it?